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The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.
As an Events Manager, you will ensure a five-star experience for tenants booking conference rooms, coordinate and execute events, manage bookings, and build strong relationships with stakeholders. You will provide top-notch customer service, oversee event logistics, and support vendor management, all while embodying the brand's values.
The Experience Manager will oversee the operational strategy and management of event spaces in a Class A office building, ensuring high-quality service and satisfaction for tenants and external clients. Responsibilities include event design and execution, relationship management, marketing, partnership development, and team support to drive revenue generation and enhance tenant experiences.
The Tenant Experience Manager will develop and execute tenant engagement strategies for new amenities in an office building, fostering connections and productivity among tenants. Responsibilities include managing amenity operations, curating events, and building relationships with tenants and clients, all aimed at enhancing tenant satisfaction and utilization of the space.
As a Pilates Instructor, you'll lead individual and group training sessions using reformer equipment, ensuring high-quality customer service and tenant satisfaction. Responsibilities include preparing for classes, engaging with tenants to understand their needs, and collaborating with facility teams to maintain professionalism and service standards.
The Tenant Experience Manager is responsible for overseeing amenity and operational management at Hub 1415, engaging tenants and non-tenants, driving revenue, and creating exceptional event experiences. This role includes managing event spaces and enhancing tenant satisfaction through personalized services and experiences.
As a Yoga Instructor, you will plan and lead group yoga classes, ensuring a hospitality-focused experience for members. You'll engage with tenants for satisfaction planning, maintain collaboration with facility teams, and exceed customer expectations through excellent service and communication.