Jobs at Lucidya

The People Systems & Automation Lead will improve HR operations by automating processes, managing data integrity across HR systems, and enhancing onboarding experiences.

The Customer Support Manager will lead a team, enhance support processes, implement AI tools, ensure quality service, and collaborate across departments.

As a Customer Success Manager, you'll educate clients on products, enhance engagement, monitor feedback, and drive customer loyalty. You'll collaborate across teams to ensure exceptional customer experiences.

Lead design and delivery of end-to-end video AI and multimodal systems, deploy and optimize self-hosted LLM infrastructure, ensure production reliability and scalability, mentor engineers, and define technical roadmap with Product to ship customer-facing features.

Design, develop, and deploy production-ready machine learning and Generative AI solutions (LLMs, RAG, embeddings). Build scalable APIs and inference pipelines, monitor and optimize model performance, and collaborate with product and engineering teams to integrate AI features for enterprise customers.

The Business Development Director leads global partnership strategy to drive growth, manages partner relationships, oversees training, and negotiates contracts.

Serve as pre-sales technical liaison: translate customer needs into solutions, lead demos/workshops/POCs, support complex sales cycles, respond to RFIs/RFPs, and hand off to Customer Success while informing Product and Marketing.

The Project Manager at Lucidya will oversee project delivery, ensuring alignment across teams, managing risks, and maintaining project governance frameworks to drive successful outcomes in client projects and internal initiatives.

As a Sales Development Representative intern, you will research companies, engage prospects, qualify leads, and maintain records in the CRM while learning from experienced sales professionals.

The Sr Account Executive will drive revenue by selling autonomous AI solutions to CX leaders, managing enterprise sales cycles, and building strong business cases while navigating complex organizational structures.

As an Inside Sales Account Executive, you'll manage full-cycle sales targeting mid-sized organizations, closing deals within 30-60 days, and maintaining an accurate CRM.

Design, operate, and optimize a large-scale distributed architecture and microservices. Troubleshoot production issues and improve API gateways, ensuring system reliability and performance. Engage in CI/CD improvements and contribute to service decoupling.

Lead end-to-end delivery of customer onboarding and implementation, manage service commercial aspects, mentor team, and ensure client satisfaction.

The Talent Acquisition Lead at Lucidya will build talent pipelines, enhance graduate hiring initiatives, and create exceptional candidate experiences, shaping the company's culture and hiring processes for lasting impact.

As a Site Reliability Engineer, you will ensure the stability and scalability of cloud infrastructure, manage Kubernetes clusters, optimize environments, and automate workflows. You'll collaborate with teams to improve system performance and reliability, anticipating and designing against potential issues.

As a Growth Specialist, you'll optimize demand generation for paid and outbound channels, manage day-to-day marketing operations, and analyze performance metrics to drive pipeline growth for Lucidya.

Provide technical assistance and support to customers for Lucidya's AI-powered analytics platform, troubleshoot issues, and collaborate with engineering teams.

The Director of Customer Experience leads initiatives to enhance customer journeys, drives retention, optimizes customer satisfaction, and manages a high-performing team to achieve business objectives.

Interns will develop features and work on short term projects in Machine Learning and Big Data, learning in a dynamic team under the CTO.

The Head of AI Enablement & Productivity will drive AI adoption across departments, implement automation opportunities, and enhance company output while managing change and upskilling programs.