Jobs at Lucidya

The Business Development Director leads global partnership strategy to drive growth, manages partner relationships, oversees training, and negotiates contracts.

Serve as pre-sales technical liaison: translate customer needs into solutions, lead demos/workshops/POCs, support complex sales cycles, respond to RFIs/RFPs, and hand off to Customer Success while informing Product and Marketing.

The Project Manager at Lucidya will oversee project delivery, ensuring alignment across teams, managing risks, and maintaining project governance frameworks to drive successful outcomes in client projects and internal initiatives.

As a Sales Development Representative intern, you will research companies, engage prospects, qualify leads, and maintain records in the CRM while learning from experienced sales professionals.

Lead end-to-end delivery of customer onboarding and implementation, manage service commercial aspects, mentor team, and ensure client satisfaction.

The Sr Account Executive will drive revenue by selling autonomous AI solutions to CX leaders, managing enterprise sales cycles, and building strong business cases while navigating complex organizational structures.

The Talent Acquisition Lead at Lucidya will build talent pipelines, enhance graduate hiring initiatives, and create exceptional candidate experiences, shaping the company's culture and hiring processes for lasting impact.

The Director of Customer Experience leads initiatives to enhance customer journeys, drives retention, optimizes customer satisfaction, and manages a high-performing team to achieve business objectives.

As a Site Reliability Engineer, you will ensure the stability and scalability of cloud infrastructure, manage Kubernetes clusters, optimize environments, and automate workflows. You'll collaborate with teams to improve system performance and reliability, anticipating and designing against potential issues.

Interns will develop features and work on short term projects in Machine Learning and Big Data, learning in a dynamic team under the CTO.

Design, operate, and optimize a large-scale distributed architecture and microservices. Troubleshoot production issues and improve API gateways, ensuring system reliability and performance. Engage in CI/CD improvements and contribute to service decoupling.

As an Inside Sales Account Executive, you'll manage full-cycle sales targeting mid-sized organizations, closing deals within 30-60 days, and maintaining an accurate CRM.

As a Growth Specialist, you'll optimize demand generation for paid and outbound channels, manage day-to-day marketing operations, and analyze performance metrics to drive pipeline growth for Lucidya.

Provide first-line customer support across chat, email, and ticketing in Arabic and English; troubleshoot issues, perform initial debugging, document interactions, escalate to Technical Support/Engineering, contribute to knowledge base, and work rotational shifts for 24/7 coverage.

Provide Level 2/3 technical support for a B2B AI-native SaaS platform: diagnose API, authentication, data sync, and configuration issues; analyze logs; reproduce problems; document findings; collaborate with Customer Support and Engineering; contribute runbooks and knowledge base; work rotational shifts including evenings and weekends.

The Executive Assistant will optimize the CEO's calendar, drive project follow-ups, manage sensitive tasks, and ensure effective internal and external communication.

The Enterprise Account Executive drives revenue growth, builds strategic account plans, manages long sales cycles, engages C-level stakeholders, and ensures smooth onboarding while maintaining a focus on revenue outcomes.

As a Government Account Executive, you'll drive revenue growth in public sector accounts, manage end-to-end sales cycles, and build long-term partnerships with government entities, while navigating procurement processes and ensuring compliance.

As a DevOps Engineer at Lucidya, you'll enhance CI/CD pipelines, manage Kubernetes environments, and automate infrastructure while ensuring system reliability and performance. Collaboration with engineering teams to improve operational efficiency is crucial.

As a Sr. Customer Success Manager at Lucidya, you'll educate customers, enhance product adoption, build relationships, and monitor feedback for excellent service delivery.