Teams at Loyalty Juggernaut

Partner with enterprise customers to gather requirements, design and configure GRAVTY® loyalty solutions, support testing/UAT and go-live, train users, and ensure post-implementation adoption and optimization.

Lead discovery, validation, launch, and scaling of new consulting, managed-service, and technology-enabled loyalty offerings. Build market research, business cases, pricing, service blueprints, GTM materials, and launch readiness. Own post-launch roadmap, performance metrics, and practice incubation to a standalone unit. Collaborate cross-functionally with sales, marketing, product, engineering, delivery, and partners; support early pursuits and transition the practice to permanent leadership.

Lead strategic engagement for enterprise accounts to drive GRAVTY adoption, maximize NRR and CLTV, develop account plans, govern delivery, coordinate cross-functional teams, influence product roadmap, and accelerate AI-driven product expansion.