Jobs at Lore Group

Assists with front office operations as Manager on Duty, leads Guest Journey Ambassadors, oversees check-in and check-out, resolves guest concerns, coordinates requests across departments, provides local recommendations, supports luggage services, and delivers personalized guest experiences. The role also includes team training, coaching, feedback management, and maintaining service excellence while working varied hours, weekends, and holidays.

Supervises hotel engineering staff, responds to maintenance requests, performs preventive maintenance, inspects equipment, and resolves building-system issues. The role requires hands-on expertise with HVAC, electrical, plumbing, boilers, chillers, and cooling towers, along with team leadership, guest service, communication, and scheduling flexibility.

Handles hotel reservation calls, emails, and online inquiries; processes bookings, changes, and cancellations; provides information about rooms, rates, amenities, and services; promotes upgrades; coordinates guest requests; maintains reservation records; and resolves guest concerns professionally.

Leads brand marketing for a New York City hotel, managing brand positioning, social media, partnerships, influencer opportunities, activations, content, website updates, CRM, guest communications, and marketing performance reporting. Coordinates photo shoots, media visits, agencies, and cross-functional commercial initiatives while identifying cultural and revenue-driving opportunities. The role ensures consistent brand execution across hotel operations, food and beverage, and guest touchpoints.

Operate dishwashing equipment and maintain cleanliness of food and beverage materials and areas. Assist the culinary team, minimize breakage, monitor china, glassware, and silverware inventory, and report shortages. The role requires a positive, adaptable, resourceful team member who can work efficiently under pressure in a fast-paced hospitality environment. Hotel experience is not required, but a flexible schedule and willingness to learn are essential.

Assistant Front Office Manager supervises front desk, guest services, bell staff, and valet operations. Responsibilities include overseeing check-in and check-out, guest issue resolution, reservations, payments, financial reporting, timecard approval, staff training, performance evaluations, and service-quality initiatives. The role supports the Front Office Manager, participates in hotel management meetings, drives guest engagement and review activity, and helps improve departmental procedures and efficiency.

Oversee daily operations at Jansz. restaurant, lead and inspire the food and beverage team, maintain an impeccable guest-ready ambiance, and collaborate with kitchen and service teams to deliver seamless, personalized dining experiences. The role requires strong leadership, hospitality expertise, attention to detail, flexibility for varied shifts, and fluent English communication.

Provides hands-on banquet service across meetings, conferences, receptions, dinners, and celebrations. Responsibilities include setting up and breaking down event spaces, preparing furniture and audiovisual equipment, welcoming guests, serving food and beverages, replenishing supplies, maintaining cleanliness, supporting Food and Beverage colleagues, following safety procedures, and delivering personalized guest experiences.

Supervise banquet events and functions, coordinating team briefings, event setups, guest service, upselling, stock management, cash handling, and adherence to hotel standards. Motivate team members, support operations across food and beverage outlets and hotel departments, and maintain an active presence on the floor while delivering excellent guest experiences.

Receive, inspect, organize, and distribute hotel goods while maintaining accurate stock levels and records. Manage purchase orders, delivery notes, invoices, and inventory administration in Birchstreet. Support stock counts, follow HACCP and FIFO standards, report delivery discrepancies, and keep storage areas clean, safe, and organized. The role requires flexibility, reliability, attention to detail, and coordination with multiple hotel departments.

Maintain hotel facilities, guest rooms, public areas, and back-of-house spaces through preventative maintenance and responsive repairs. Diagnose faults across electrical, plumbing, HVAC, and building systems; support contractors, projects, refurbishments, and compliance documentation. Maintain safe, organized work areas and equipment, provide shift handovers and coverage, identify recurring faults, and collaborate with colleagues to ensure reliable hotel operations and excellent guest experiences.

Provides highly personalized guest service at a luxury lifestyle hotel, managing arrivals, check-ins, checkouts, VIP recognition, pre-arrival communication, special occasions, reservations, transportation coordination, and curated experiences. The role supports Thames Suites guests as a Guest Journey Ambassador and requires strong communication, organization, relationship management, conflict resolution, analytical problem-solving, and training delivery skills.

Multiple paid internship openings across housekeeping, front office, guest experience, beauty, People & Culture, rooms division, food & beverage, and kitchen/pastry. Interns will gain hands-on hospitality experience by supporting daily operations, guest interactions, service delivery, event and HR administration, and kitchen or F&B service under supervision. Roles require teamwork, communication, and a guest-focused mindset.

Regional internship program offering full-time, 5+ month placements across People & Culture, Recruitment, Finance, PR, Marketing, Sales, Events, and Revenue & Reservations. Interns assist day-to-day operations, support projects, learn industry practices, and contribute to guest-focused service in a luxury hotel environment in Amsterdam. Benefits include stays, discounts, allowances, and training opportunities.

Support the Director of Finance in hotel financial operations, ensuring accurate reporting, internal controls, audits, budgeting, forecasting, tax compliance, accruals, inventory controls, and financial analysis. Partner with department leaders to drive cost control, approve disbursements, oversee contracts and insurance documentation, and assist in finance team management and development.

Paid hospitality internships across Front Office, Duty Manager, Food & Beverage, Kitchen/Pastry, and Security. Interns deliver guest-focused service, gain hands-on departmental experience, support operations, and learn from experienced staff during multi-month placements in Amsterdam.