Jobs at Lore Group

Manage and supervise daily front desk operations, deliver warm personalized guest service, brief and lead shifts, coordinate with departments, anticipate guest needs, and support team during busy periods to ensure a seamless guest experience.

Lead the hotel Engineering team to ensure safe, efficient operation of HVAC, electrical, plumbing, mechanical and life‑safety systems. Oversee daily maintenance, preventive programs, inspections, records, inventory, budgets, and regulatory compliance. Train and mentor staff, respond to complex maintenance issues and guest requests, support projects, and act for the Chief Engineer when needed.

Multiple paid internship openings across housekeeping, front office, guest experience, beauty, People & Culture, rooms division, food & beverage, and kitchen/pastry. Interns will gain hands-on hospitality experience by supporting daily operations, guest interactions, service delivery, event and HR administration, and kitchen or F&B service under supervision. Roles require teamwork, communication, and a guest-focused mindset.

Regional internship program offering full-time, 5+ month placements across People & Culture, Recruitment, Finance, PR, Marketing, Sales, Events, and Revenue & Reservations. Interns assist day-to-day operations, support projects, learn industry practices, and contribute to guest-focused service in a luxury hotel environment in Amsterdam. Benefits include stays, discounts, allowances, and training opportunities.

Support the Director of Finance in hotel financial operations, ensuring accurate reporting, internal controls, audits, budgeting, forecasting, tax compliance, accruals, inventory controls, and financial analysis. Partner with department leaders to drive cost control, approve disbursements, oversee contracts and insurance documentation, and assist in finance team management and development.

Lead and elevate the front office guest experience, manage staffing/scheduling and upsell programs, handle VIP requests and guest recovery, collaborate with other departments, monitor feedback and implement improvements, and coach and develop a high-performing team while maintaining rate and promotion knowledge.

Maintain cleanliness and sanitation of kitchen areas and dishwashing equipment, manage inventory of china and cookware, remove trash, and support a fast-paced kitchen by providing clean, sanitized service ware.

Manage full accounts receivable for two Amsterdam hotels: prepare and post invoices, credit notes, and payments; monitor and follow up on overdue balances; liaise with Sales, Front Office, Events and Revenue; resolve billing discrepancies; support month-end and year-end closings, reconciliations and financial analysis; identify process improvements within AR.

Paid hospitality internships across Front Office, Duty Manager, Food & Beverage, Kitchen/Pastry, and Security. Interns deliver guest-focused service, gain hands-on departmental experience, support operations, and learn from experienced staff during multi-month placements in Amsterdam.

Manage and develop local SME corporate transient accounts, generate and qualify leads, prepare proposals and contracts, coordinate client requirements across teams, maintain CRM records, represent the hotel at events, and support overall sales administration to grow transient revenue for One Hundred Shoreditch.

Supervise and support the reservations team across two London hotels, overseeing daily booking operations, ensuring accuracy, resolving escalated guest enquiries, coaching staff, monitoring reservation trends and occupancy, and collaborating with revenue and cross-functional teams to optimise service and commercial performance.

Greet guests, manage efficient check-ins and check-outs, handle reservations, payments, and enquiries, promote hotel facilities, collaborate with hotel departments, resolve guest concerns, and maintain high service standards.

Lead and support the Front Office team to deliver personalized, high-quality guest experiences; manage daily operations, coach and develop staff, maintain smooth service during peak periods, and collaborate with other departments to create memorable guest moments.