Jobs at Loopio

Own Salesforce administration, configuration, optimization, workflow automation, reporting, dashboards, support, documentation, and release management for revenue teams. Partner with Sales, Marketing, CX, IT, and Revenue Operations stakeholders to translate business needs into scalable technical solutions. Lead process improvement projects, resolve root causes, evaluate platform features, and serve as the organization’s Salesforce subject matter expert.

Provide customer support through Zendesk tickets and phone inquiries, troubleshoot and reproduce software issues, review logs, and deliver clear solutions. Create help-center resources, document internal learnings, train teammates, and collaborate with Engineering, Product, Design, and Customer Experience teams. Monitor trends, share product feedback, maintain product expertise, and identify improvements while supporting North American customers on an overnight India-based shift.

Respond to inbound prospects, answer product questions, conduct discovery calls, qualify leads, and convert qualified prospects into opportunities for Account Executives. Nurture prospects, analyze sales and marketing metrics, improve inbound sales processes, and collaborate with Sales and Marketing teams on communication strategies and demonstrations.

Owns account-based marketing and demand generation campaigns from strategy through execution, measurement, and optimization. Responsibilities include email marketing, lead scoring, nurture programs, integrated paid and organic campaigns, landing page optimization, funnel reporting, attribution, and pipeline analysis. The role partners closely with Sales, SDRs, RevOps, Content, and agency teams to drive qualified leads, opportunities, and revenue across the funnel.

Own complex, high-stakes RFP, RFQ, RFI, DDQ, and SQ responses while serving as Loopio’s internal platform champion. Maintain proposal libraries, templates, workflows, and quality standards; train users; improve processes and adoption; write and edit strategic proposal content; develop reporting, SLAs, and go/no-go practices; and coordinate cross-functional stakeholders across Sales, Revenue Operations, Marketing, Product, and Sales Enablement.

Own release marketing and enablement, including release notes, demos, training content, sales materials, and GTM communications. Coordinate collateral across product teams, maintain quality standards, drive customer awareness and adoption, and build AI-powered workflow automations. Contribute to positioning, messaging, competitive research, customer proof points, launch planning, and campaign content across Loopio’s B2B SaaS products.

Owns renewal and expansion activities for mid-market and enterprise SaaS accounts. Builds executive relationships, negotiates contracts and pricing, identifies upsell opportunities, conducts product demonstrations, manages forecasts and Salesforce records, monitors license usage, and partners with Customer Success, Sales, Product, Marketing, and leadership teams. The role also develops account strategies, generates pipeline, analyzes customer health data, and presents customer insights internally.

Build and scale data platforms, ETL pipelines, data lakes, warehouses, feature stores, and orchestration tooling. Integrate clickstream, relational, and unstructured data using Databricks and AWS. Partner with data scientists, ML engineers, product managers, and business stakeholders to support analytics, predictive modeling, and data-driven decisions. Maintain production systems, automate testing and monitoring, and communicate technical roadmaps and challenges.

Own the vision, strategy, roadmap, and adoption of Loopio’s headless platform initiative. Lead discovery, product-market validation, API and MCP integration strategy, and secure interoperability with enterprise AI assistants and agent frameworks. Partner with engineering, design, customers, and executives to define success metrics, ship iteratively, and drive scaled adoption. The role requires strong product judgment, technical fluency in APIs, authentication, data contracts, LLMs, and agent workflows, plus experience launching B2B SaaS integrations.

Own and evolve Loopio’s marketing website and related web properties. Build custom WordPress Gutenberg blocks, responsive experiences, animations, and integrations while improving performance, accessibility, SEO, and maintainability. Partner with design, growth marketing, and marketing operations to deliver CRO experiments, A/B tests, lead-capture and CRM workflows, and measurable conversion improvements. Use AI coding agents, automated testing, and modern development practices to accelerate delivery and manage cloud hosting.

Lead and grow Loopio’s Solutions Consulting and response management functions. Coach teams, improve presales processes, oversee proposal and RFP responses, support enterprise deals, define performance metrics, promote AI-enabled workflows, and collaborate with Sales, Product, Marketing, and Customer Success. The role also requires technical integration fluency, executive stakeholder engagement, and hands-on involvement in strategic opportunities.

Lead Loopio’s brand and creative design function across marketing, digital, print, events, social, advertising, video, and motion. Oversee design production, manage vendors and resources, evolve the visual identity, establish AI design governance, build scalable video and motion systems, mentor designers and freelancers, and collaborate with teams across marketing, sales, product, partnerships, customer experience, and talent.

Leads Loopio’s B2B content marketing strategy, production, distribution, and performance measurement. Manages content across formats and channels, including video, research projects, case studies, webinars, social content, and conference presentations. Partners cross-functionally with Growth, Product, Sales, Customer Success, and People teams to strengthen thought leadership, awareness, pipeline, and revenue. Provides direction to internal teams, freelancers, agencies, and industry partners while managing strategic initiatives and reporting on content performance.

Drive new-business revenue within Loopio’s mid-market segment by prospecting, self-sourcing opportunities, managing complex multi-stakeholder sales cycles, delivering product demonstrations, negotiating proposals, and exceeding sales targets. Build executive relationships, maintain accurate forecasts, collaborate with Sales Development, Customer Experience, and Product teams, and contribute to market and marketing initiatives.

Generate qualified sales opportunities and build pipeline through cold calls, emails, and social outreach. Engage prospects, identify needs, qualify leads through executive-level conversations, and coordinate with Account Executives to create quality demonstrations. The role also involves developing prospect communication plans, applying sales-development best practices, exceeding KPIs, and contributing ideas to improve the sales process.