Jobs at Long View Systems

Design and implement secure architectures across systems, networks, servers, and cloud. Deliver end-to-end security projects, validate client architectures, identify gaps, implement identity, threat protection, data protection, SIEM/XDR, and cloud security solutions, and produce comprehensive documentation and knowledge transfer.

Provides administrative and office support for the Edmonton branch, including reception, mail and courier coordination, event planning, meeting logistics, onboarding, supplies and vendor management. The role also supports HSE committee activities, internal communications, expense reconciliation, sales documentation, and maintaining welcoming, organized office spaces.

The Account Manager will manage client relationships, oversee IT projects, advise clients on IT optimizations, and identify growth opportunities within accounts.

Manages client success and IT service delivery teams, ensuring service quality, escalation and change processes, reporting accuracy, resource utilization, hiring, onboarding, and team development. Partners with clients and internal teams to improve delivery, resolve barriers, manage budgets, and support business needs. Requires extensive IT professional services experience, ITIL-based service management expertise, strong leadership, financial accountability, and experience with Microsoft or network technologies and cloud adoption.

Designs and leads end-to-end Microsoft Dynamics 365 Business Central ERP solutions, focusing on finance transformation and related supply chain, manufacturing, project, service, integration, and reporting capabilities. Advises executive stakeholders, leads discovery and architecture workshops, supports pre-sales, oversees governance and deployment, and mentors consultants. Requires extensive Business Central consulting experience, strong accounting expertise, full-lifecycle implementations, integration design, stakeholder management, and Agile delivery experience.

Coordinates sales operations for the Vancouver team by managing CRM data, account planning, statements of work, resourcing requests, contract renewals, quotes, client reviews, and account-management support. The role also liaises with finance on invoices, approvals, receivables, and budgets while providing customer service and account-manager coverage. Requires strong organization, multitasking, CRM, Microsoft Office, SharePoint, Excel, and Power BI skills.

Monitor and manage client infrastructure, networks, applications, security events, and IT service tools in a 24/7 operations environment. Respond to incidents, perform initial threat analysis, manage backups, apply patches, conduct vulnerability scans, complete infrastructure checks, and maintain operational applications. The role also supports escalations, client onboarding, approved changes, and team mentoring while working onsite rotating shifts and weekends.

Own and grow client relationships for an IT services provider. Responsibilities include consultative solution selling, account planning, new business development, sales lifecycle management, proposal and contract negotiation, CRM and pipeline management, forecasting, client business reviews, and collaboration with technical and delivery teams. Success is measured by customer satisfaction, revenue growth, pipeline development, and account expansion.

Develop and grow public sector and enterprise client accounts by selling managed IT, professional, cloud, data, ERP, cybersecurity, and digital transformation solutions. Build executive relationships, create strategic account plans, manage complex sales cycles, identify cross-sell and upsell opportunities, coordinate technical delivery, monitor budgets and KPIs, and advise clients on hybrid IT, cloud, infrastructure, and emerging technologies.

Provides organizational change management and technology adoption consulting for Microsoft 365 implementations. Responsibilities include assessing user impacts, gathering requirements, developing governance, communication, training, and adoption plans, creating role-based training materials, delivering user sessions, monitoring adoption, and partnering with technical teams and clients to ensure successful technology rollouts.

Lead multiple complex IT infrastructure projects from initiation through delivery, managing scope, budgets, timelines, risks, resources, dependencies, governance, communications, and quality. Partner with clients, executives, business stakeholders, vendors, and technical teams to develop strategies, report progress, realize business value, and deliver technology solutions. Projects include network, virtualization, database, server, and storage infrastructure upgrades using Agile, Waterfall, or hybrid methodologies.

Own territory revenue growth and customer satisfaction while developing long-term IT client relationships. Prospect, qualify, and close net-new business; manage the full sales funnel; identify technology opportunities; present solutions; and lead proposals with delivery teams. The role requires consultative selling of integrated IT services, account expansion and retention, partner-led sales knowledge, and ongoing manufacturer certification training.

Owns customer relationships, revenue growth, territory expansion, and end-to-end sales for integrated IT services. Responsibilities include prospecting, qualifying opportunities, managing the sales funnel, developing proposals, closing new business, retaining complex accounts, and aligning technology solutions with client needs. The role also requires collaboration with practice and service delivery teams, manufacturer-partner engagement, and maintaining relevant certifications.

Leads client success for a portfolio of enterprise IT clients, managing service delivery, client relationships, team development, financial performance, operational excellence, incidents, escalations, capacity, and continuous improvement. Partners with account managers to identify growth opportunities and develops technical, consulting, and leadership capabilities within teams. Ensures service levels, project commitments, customer satisfaction, and business outcomes are consistently achieved.

Designs and governs end-to-end Dynamics 365 Business Central ERP architectures, integrations, extensions, data migration strategies, security, scalability, and DevOps processes. Leads discovery sessions, architecture workshops, technical reviews, pre-sales activities, and solution planning. Collaborates with architects, developers, clients, and delivery teams throughout implementation lifecycles, while mentoring technical staff and establishing development and release standards.

Design, architect, and implement Azure cloud solutions (IaaS/PaaS/SaaS); assess and migrate workloads and Entra AD to Azure; create design documentation and runbooks; automate tasks with PowerShell and IaC; collaborate with cross-functional teams and support transition to operations.

The Site Manager ensures client satisfaction by overseeing managed services, enhancing service agreements, and acting as the primary liaison between clients and Long View. Responsibilities include monitoring service performance, managing change requests, and facilitating service transitions while maintaining strong client relationships and resolving issues efficiently.

Lead and deliver large enterprise security engagements: design, deploy, and modernize security architectures (primarily Microsoft/Azure), drive vulnerability management, data protection, compliance, and automation, and serve as a trusted client advisor and technical leader across cloud and hybrid environments.

Support branch sales team with CRM (D365) administration, sales enablement (DocuSign/CLM), lead tracking, bid support, account change processes, NPS coordination, reporting, and training to improve sales effectiveness.

Lead a Toronto-based service delivery team for strategic IT client projects, ensuring high-quality delivery, forecasting, financial accountability, resource planning, escalation management, client engagement, and continuous service improvement.