Jobs at Long View Systems

Provides organizational change management and technology adoption consulting for Microsoft 365 implementations. Responsibilities include assessing user impacts, gathering requirements, developing governance, communication, training, and adoption plans, creating role-based training materials, delivering user sessions, monitoring adoption, and partnering with technical teams and clients to ensure successful technology rollouts.

Lead multiple complex IT infrastructure projects from initiation through delivery, managing scope, budgets, timelines, risks, resources, dependencies, governance, communications, and quality. Partner with clients, executives, business stakeholders, vendors, and technical teams to develop strategies, report progress, realize business value, and deliver technology solutions. Projects include network, virtualization, database, server, and storage infrastructure upgrades using Agile, Waterfall, or hybrid methodologies.

Own territory revenue growth and customer satisfaction while developing long-term IT client relationships. Prospect, qualify, and close net-new business; manage the full sales funnel; identify technology opportunities; present solutions; and lead proposals with delivery teams. The role requires consultative selling of integrated IT services, account expansion and retention, partner-led sales knowledge, and ongoing manufacturer certification training.

Owns customer relationships, revenue growth, territory expansion, and end-to-end sales for integrated IT services. Responsibilities include prospecting, qualifying opportunities, managing the sales funnel, developing proposals, closing new business, retaining complex accounts, and aligning technology solutions with client needs. The role also requires collaboration with practice and service delivery teams, manufacturer-partner engagement, and maintaining relevant certifications.

Leads client success for a portfolio of enterprise IT clients, managing service delivery, client relationships, team development, financial performance, operational excellence, incidents, escalations, capacity, and continuous improvement. Partners with account managers to identify growth opportunities and develops technical, consulting, and leadership capabilities within teams. Ensures service levels, project commitments, customer satisfaction, and business outcomes are consistently achieved.

Designs and governs end-to-end Dynamics 365 Business Central ERP architectures, integrations, extensions, data migration strategies, security, scalability, and DevOps processes. Leads discovery sessions, architecture workshops, technical reviews, pre-sales activities, and solution planning. Collaborates with architects, developers, clients, and delivery teams throughout implementation lifecycles, while mentoring technical staff and establishing development and release standards.

Design, architect, and implement Azure cloud solutions (IaaS/PaaS/SaaS); assess and migrate workloads and Entra AD to Azure; create design documentation and runbooks; automate tasks with PowerShell and IaC; collaborate with cross-functional teams and support transition to operations.

Leads enterprise-wide cybersecurity, privacy, risk management, governance, compliance, audit assurance, security operations, and incident response. Develops security strategy and ISMS programs, oversees ISO, PCI, and SOC audits, manages risk assessments and remediation, and advises executives, the board, clients, vendors, and partners. Builds security awareness and embeds cybersecurity across business and technology initiatives.

The Site Manager ensures client satisfaction by overseeing managed services, enhancing service agreements, and acting as the primary liaison between clients and Long View. Responsibilities include monitoring service performance, managing change requests, and facilitating service transitions while maintaining strong client relationships and resolving issues efficiently.

The Account Manager will manage client relationships, oversee IT projects, advise clients on IT optimizations, and identify growth opportunities within accounts.

Design and implement secure architectures across systems, networks, servers, and cloud. Deliver end-to-end security projects, validate client architectures, identify gaps, implement identity, threat protection, data protection, SIEM/XDR, and cloud security solutions, and produce comprehensive documentation and knowledge transfer.

Lead and deliver large enterprise security engagements: design, deploy, and modernize security architectures (primarily Microsoft/Azure), drive vulnerability management, data protection, compliance, and automation, and serve as a trusted client advisor and technical leader across cloud and hybrid environments.

Support branch sales team with CRM (D365) administration, sales enablement (DocuSign/CLM), lead tracking, bid support, account change processes, NPS coordination, reporting, and training to improve sales effectiveness.

Lead a Toronto-based service delivery team for strategic IT client projects, ensuring high-quality delivery, forecasting, financial accountability, resource planning, escalation management, client engagement, and continuous service improvement.

Manage and grow client relationships for the Calgary branch by acting as a trusted advisor. Drive revenue through account planning, consultative selling, pipeline management, and cross-functional solution development while ensuring customer satisfaction and account expansion.

Design, propose, and implement Microsoft Dynamics 365 Customer Engagement solutions. Perform assessments, map designs to client requirements, support delivery teams, provide pre-sales technical assistance, create estimates, SOWs, and proposals, and work with account and business development teams.

Lead architecture and delivery of Dynamics 365 Finance & Operations ERP implementations. Define solution architecture, support technical and functional architects, qualify opportunities, facilitate workshops, promote best practices including change management, and collaborate across sales and delivery to bring Business Applications solutions to clients.

Lead and grow the BC branch sales organization by coaching teams, developing strategic client and partner relationships, driving prospecting and acquisition, aligning solutions with services, overseeing CRM forecasting and reporting, executing go-to-market and demand-generation programs, and articulating the business value of AI and advanced technology to win complex deals.

Manage and grow public sector accounts by selling hybrid IT solutions across cloud, managed services, and Microsoft/Cisco ecosystems. Build executive relationships, drive complex sales cycles, advise on AI and infrastructure strategy, collaborate with technical teams for delivery, and produce reporting and account plans to expand services and ensure client satisfaction.

Lead design and delivery of Microsoft AI solutions across Azure AI, Azure OpenAI, Copilot, M365, Teams, and Dynamics 365. Translate business problems into secure, scalable AI architectures, support presales, create solution artifacts, guide deployments, and ensure transition to managed services while contributing reusable IP and governance practices.