Process payments, prepare and issue invoices, allocate payments and credit notes, handle customer billing enquiries, upload electronic invoices, and support general administrative duties to maintain accurate sales ledger records.

Develop and deliver internal communications strategies, manage channels (newsletters, intranet, memos), create engaging content, coordinate employee engagement and events, support leadership and media responses, and collaborate with stakeholders to ensure consistent messaging across the organisation.

Drive membership growth and revenue while managing key accounts. Foster long-term relationships, identify new opportunities, and maintain CRM records. Represent the organization at events and uphold its reputation.

The Policy Lead will drive the policy agenda in Northern Ireland, influence government decisions, engage with members, and represent the organization publicly.