Internal Communications Manager

Posted Yesterday
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Royal Tunbridge Wells, Tunbridge Wells, Kent, England
In-Office
Mid level
Logistics • Transportation
The Role
Develop and deliver internal communications strategies, manage channels (newsletters, intranet, memos), create engaging content, coordinate employee engagement and events, support leadership and media responses, and collaborate with stakeholders to ensure consistent messaging across the organisation.
Summary Generated by Built In

As our Communications Manager, you will craft compelling content, manage internal channels, and support leadership communications. You’ll shape how information is shared across the organisation, promoting transparency, consistency, and alignment with our values. This pivotal role will foster a positive workplace culture and strengthen employee engagement. The position is offered on a part-time, on-site basis (three days per week) with occasional ad hoc travel required.

Why Join Logistics UK?

Joining us means being part of a forward-thinking organisation at the forefront of the logistics industry. You will have the chance to network with key players, develop your expertise, and influence one of the most critical sectors in the UK.

Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.

An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC


Responsibilities:
  • Develop and deliver internal communication strategies that support company goals.
  • Manage key internal channels such as memos, newsletters, intranet updates, and employee communications.
  • Create engaging content for both internal audiences and selected external platforms.
  • Coordinate employee engagement activities and support internal events across the business.
  • Respond to media requests and help deliver well‑structured internal and external communications.
  • Work closely with internal teams and stakeholders, including marketing and senior leadership, to ensure clear, consistent messaging.

Requirements
  • Proven experience as a Communications Specialist with strong copywriting and editing skills.
  • Knowledge of web design and content production, with MS Office proficiency; photo/video editing an advantage.
  • Solid understanding of project management principles and ability to manage multiple priorities.
  • Excellent written, verbal, and presentation skills with strong attention to detail.
  • Highly organised with outstanding planning and time-management abilities.
  • Degree or qualification in Communications, Public Relations, or a related field.

Benefits

We value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time.

  • 25 days of annual leave plus bank holidays (prorated for part time positions)
  • Christmas Working Arrangement for extra days off during the festive period
  • Health Cash Plan for all employees and Private Medical Insurance for managers
  • Employee Assistance Programme and Mental Health First Aiders
  • Enhanced Family Leave policy
  • Flexible and remote working arrangements
  • Two paid days off per year for charity or volunteering work
  • Various learning and development opportunities
  • Range of pension schemes
  • Award scheme to recognise outstanding employees
  • Life Assurance Scheme for peace of mind

Top Skills

Content Production
MS Office
Photo Editing
Video Editing
Web Design
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The Company
HQ: Tunbridge Wells
278 Employees

What We Do

We are one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers.

We are not changing our focus or the critical services, support and advice we provide to our members.

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