Teams at Logan A/C & Heat Services

Follow up with interested homeowners by phone, text, and email; understand and qualify their HVAC needs; schedule, confirm, and reschedule in-home appointments with Comfort Advisors; maintain accurate CRM and scheduling records; coordinate with sales and customer service teams; and meet appointment-setting goals. The role emphasizes communication, organization, customer rapport, and timely lead follow-up rather than selling or closing deals.

Answer inbound calls from interested homeowners, qualify needs, and schedule in-home HVAC appointments. Follow up via phone, email, and text, maintain CRM and scheduling data, match customers to Comfort Advisors, coordinate with Sales/Dispatch/Marketing, and meet team goals for bookings and customer satisfaction. Paid training provided; no HVAC technical work or cold-calling required.

Support full employee lifecycle including recruiting, onboarding, engagement, HR administration, and employee support. Coordinate job postings, interviews, onboarding, HR records, recognition programs, communications, and HR projects while assisting managers and employees.