Logan A/C & Heat Services
Jobs at Logan A/C & Heat Services
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Coordinate daily residential HVAC installation schedules from sale to completion. Serve as primary customer contact, manage permits/payments, collaborate with field teams, maintain records, support payroll and scheduling systems, and participate in an on-call rotation to ensure timely, efficient installations and exceptional customer experience.
Other
Manage purchase orders, receiving, vendor invoices, customer refunds, rebates, and AR audits. Reconcile discrepancies, maintain GL coding, process deposits in Sage Intacct, and improve AP/receiving processes while collaborating with cross-functional teams.
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Manage accounts payable and receiving tasks: review purchase orders and vendor invoices, receive inventory into CRM, reconcile discrepancies, process deposits, refunds, rebates, and vendor returns, audit AR, and improve AP/receiving processes while maintaining accurate financial records.
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Lead HR initiatives including talent acquisition, onboarding, employee relations, leadership development, benefits administration, compliance, HR operations, workforce planning, and HR metrics to support organizational growth and culture.
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Answer inbound customer calls, schedule and confirm in-home sales appointments, follow up on leads to maximize conversions, maintain CRM and scheduling systems, coordinate with sales and support teams, and meet booking and customer satisfaction goals.
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Support full employee lifecycle by coordinating recruiting, onboarding, engagement, and HR administration. Manage job postings, candidate screening, interview scheduling, onboarding paperwork, employee records, recognition programs, internal communications, and HRIS/ATS tracking. Serve as first contact for employee questions and assist with HR projects, training tracking, uniform administration, and offboarding.
Other
Lead, coach, and develop a residential HVAC sales team to drive revenue growth. Recruit and onboard advisors, set KPIs, monitor conversion and ticket metrics, optimize lead flow with operations and marketing, ensure consultative customer experiences, resolve escalations, and improve sales processes and training.
