Jobs at Loancrate

Own lender customer relationships from implementation through post-go-live, advising on mortgage workflow configuration, answering product questions, handling objections, supporting demos, and translating customer feedback to Product and Engineering. The role requires direct mortgage lender experience, customer-facing communication, deep mortgage lifecycle knowledge, hands-on loan origination system experience, and willingness to travel approximately monthly. The CSM will also help establish the company’s customer success playbook.

Build software that productizes enterprise mortgage-lender onboarding. Responsibilities include automated tenant provisioning, configuration-as-code, environment promotion, data migration from legacy systems, reconciliation reporting, multi-tenant feature rollouts, smoke tests, conformance suites, and infrastructure or CI/CD improvements. The role spans backend, frontend, cloud infrastructure, security, reliability, and collaboration with implementation teams.

Build and operate full-stack, production-ready systems: design and ship AI-native mortgage automation, integrate third-party lending APIs, and architect scalable AWS infrastructure and job processing. Mentor engineers and ensure security, observability, and high reliability.

Own the end-to-end design quality of Loancrate’s AI-powered mortgage workflow tools, from wireframes and Figma designs through production React and TypeScript implementation. Build and maintain a scalable design system and component library, ensure accessibility and consistency, develop UX patterns for complex data-dense workflows, collaborate with product and engineering, audit existing UI, and mentor teammates on design and frontend practices.

As a QA Engineer at Loancrate, you'll ensure the software functions correctly for lenders by testing user interfaces, reporting bugs, and building test cases. You'll work closely with Engineering and Product teams, define quality standards, and potentially lead the QA function as the team grows.

The Senior Platform Engineer will enhance internal tooling, optimize CI/CD pipelines, and ensure AWS infrastructure reliability and security while facilitating fast software development and deployment.

Own an end-to-end product area for AI-native mortgage automation. Lead customer discovery, define requirements, prototype solutions, write clear specs, set success metrics, and partner with Engineering, Design, Sales, and Customer Success to ship reliable, regulated B2B SaaS features.