Jobs at LiveRamp

Design, deploy, and optimize AI-driven automation solutions for business operations. Translate business requirements into scalable automation strategies, evaluate machine learning models and RPA tools, manage testing and deployment, troubleshoot workflows, monitor systems, and ensure security and compliance. Collaborate cross-functionally, document solutions, support knowledge transfer, and recommend continuous improvements in AI, machine learning, and intelligent process automation.

Leads the strategy, design, launch, and measurement of scaled customer engagement programs across community, advocacy, events, webinars, onboarding, and lifecycle initiatives. Builds roadmaps, budgets, technology capabilities, KPIs, and operating processes while partnering with Sales, Customer Success, Product, and Marketing. Uses customer insights to improve adoption, satisfaction, retention, expansion, and overall customer experience.

Leads delivery of LiveRamp Global Services engagements, managing project scope, resources, budgets, timelines, and client relationships. Partners with executives, consultants, sales, product, and operations teams to align technical roadmaps with customer data strategies. Scopes engagements, develops recommendations, resolves escalations, and communicates technical concepts across stakeholders. Requires expertise in adtech, identity resolution, data warehousing, privacy regulations, media, and cross-functional project leadership.

Manages LiveRamp Global Services engagements from scoping through delivery, developing project and resource plans, managing budgets and timelines, and coordinating cross-functional teams. Builds executive client relationships, aligns technical roadmaps with data strategies, identifies expansion opportunities, resolves issues, and provides data-driven recommendations. Requires expertise in project management, AdTech, identity resolution, cloud data warehousing, privacy regulations, media, and technical client communication.

Partners with enterprise customers to measure advertising impact, optimize media investments, and realize value from LiveRamp’s measurement solutions. Develops learning agendas, hypotheses, and data-driven insights; drives product adoption, account growth, renewals, and expansion; builds executive relationships; and collaborates across commercial, services, product, engineering, and data science teams.

Own and grow LiveRamp’s strategic relationship with Publicis Groupe. Lead operational integration across agencies and business units, build executive relationships, coordinate onboarding and adoption, translate client needs into product feedback, facilitate executive reviews, and manage joint roadmaps, success metrics, and account plans. The role drives trust, alignment, product influence, expansion, and measurable client value across a complex enterprise account.

Support global product deployments and production infrastructure in a follow-the-sun SRE model. Responsibilities include incident response, troubleshooting, root cause analysis, monitoring, automation, CI/CD pipeline maintenance, Terraform-based infrastructure management, Kubernetes and Docker operations, scalability improvements, operational documentation, and collaboration with globally distributed engineering teams.

Supports enterprise account directors by driving product adoption, value realization, QBR preparation, client performance reporting, risk mitigation, renewals, upsells, and cross-sells. Coordinates billing, marketplace tasks, and platform adoption while developing client insights and recommendations. The role requires strategic account management, strong organization, customer empathy, executive communication, and familiarity with SaaS, data collaboration, advertising agencies, and CRM tools.

Provides dedicated technical support and troubleshooting for enterprise customers, manages ticket queues, collaborates with Technical Services, and improves customer outcomes through KPI and case analysis. The role also configures workflows, streamlines client onboarding and operations, manages stakeholders, and identifies sustainable solutions. Candidates should have customer support or delivery-services experience in advertising technology, marketing services, or software, along with strong communication, prioritization, resourcefulness, and problem-solving skills. SQL familiarity is preferred.

Owns enterprise data partnership accounts, driving renewals, upsells, and revenue growth. Builds executive relationships, forecasts revenue, negotiates complex commercial agreements, collaborates with sales and customer success teams, delivers business assessments, and maps client priorities to LiveRamp solutions. Requires enterprise software sales experience and knowledge of digital marketing, analytics, data platforms, or related marketing ecosystem disciplines.

Lead strategic customers in designing and scaling data collaboration programs across cloud architecture, privacy, identity, operating models, and go-to-market strategy. Guide technical and executive decisions, establish customer Centers of Excellence, recommend clean room solutions, enable agency and analytics partners, support late-stage sales, document reusable playbooks, and provide product feedback. The role requires translating complex technical concepts into commercial value and helping customers operate independently.

Leads strategic customers in designing and scaling data collaboration programs across cloud architecture, privacy, identity, operating models, and go-to-market strategy. Builds minimum viable programs, Centers of Excellence, playbooks, partner networks, and clean room use cases. Supports late-stage pre-sales, technical and executive alignment, partner enablement, and product feedback. The role requires substantial experience in data infrastructure, ad tech, data partnerships, technical delivery, solutions architecture, or analytics consulting.

Build and operate scalable Ruby on Rails APIs and React interfaces for data activation. Responsibilities include API design, performance and reliability improvements, automated testing, production troubleshooting, documentation, architecture discussions, incident response, and cross-functional collaboration. The role requires secure, maintainable software development and responsible use of AI-assisted tools, with opportunities to establish API standards and mentor engineers.

Leads sales strategy and insights initiatives, including compensation and headcount planning, forecasting, reporting, KPI development, benchmarking, process optimization, and change management. Partners with Sales, Finance, HR, Revenue Operations, Product, Marketing, and Business Technology to improve productivity, sales execution, and commercial growth. Manages strategic projects, supports leadership decision-making, and drives adoption of scalable processes and tools.

Lead the strategy, roadmap, and lifecycle of LiveRamp’s core platform, including data ingestion, catalog, APIs, activation, permissions, observability, and shared services. Partner with Engineering, Architecture, Security, Privacy, customers, and go-to-market teams to build scalable, secure, reliable, and reusable platform capabilities. Define metrics, prioritize investments, guide execution, represent the platform with executives and customers, and mentor product managers.

Own global product deployments, production environments, reliability monitoring, alerting, CI/CD tooling, Terraform infrastructure, and first-line operational support. Diagnose and resolve product issues, optimize Kubernetes performance and costs, enhance documentation, establish SRE practices, secure cloud systems, and mentor engineers across distributed international teams.

Owns the relationship, revenue target, retention, and expansion strategy for a strategic global brand account. Builds executive relationships with marketing, media, and data leaders; drives renewals, cross-sell, and adoption across regions and business units; coordinates with sales, solutions, marketing, product, and support teams; leads executive reviews and joint roadmap planning; and translates advertiser needs into product feedback and measurable commercial outcomes.

Lead the strategy, architecture, roadmap, and operations of LiveRamp’s enterprise GTM technology ecosystem. Own Salesforce and Quote-to-Cash architecture, integrations, production support, incident management, monitoring, AI governance, engineering standards, and data quality. Partner across business and technical teams to deliver scalable solutions, manage vendors, and improve reliability and seller productivity. Lead and mentor Salesforce engineers, developers, administrators, architects, and technical leads.

Lead the design, implementation, modernization, and optimization of large-scale big data systems processing trillions of identity graph connections. Develop batch processing solutions, REST APIs, and scalable applications using Spark, cloud platforms, and modern infrastructure tools. Collaborate with product managers and engineering teams while emphasizing performance, reliability, security, privacy, compliance, and cost effectiveness.

Supports Data Ethics and Legal teams by managing data subject requests, privacy questionnaires, responsible AI controls, playbooks, documentation, reporting, and process improvements. The role coordinates cross-functional projects, maintains knowledge resources and intranet content, develops training materials, and translates legal, regulatory, privacy, and data ethics requirements into practical workflows. It also applies AI and automation to controlled business processes while tracking risks, escalations, turnaround times, and operational performance.