Teams at LiveRamp

Provides advanced technical support to customers, diagnoses and resolves complex product issues, manages cases through resolution, and documents troubleshooting processes. Collaborates with engineering and product teams on defects and improvements, while mentoring junior support engineers. Requires strong communication, analytical, and problem-solving skills. Preferred experience includes SQL, Python, Pandas, notebooks, Git/GitHub, AI prompting, advertising or MarTech, and data clean room environments.

Leads Product and Engineering planning, OKR cycles, operating rhythms, reporting, and cross-functional governance. Builds self-service insights, turns data into decisions, establishes collaboration norms, manages executive and field request intake, and structures customer feedback pathways. Partners with Product, Engineering, Data and Analytics, and TPM teams to standardize operations and integrate AI into planning, reporting, and organizational workflows.

Build and operate scalable Ruby on Rails APIs and React interfaces for data activation. Responsibilities include API design, performance and reliability improvements, automated testing, production troubleshooting, documentation, architecture discussions, incident response, and cross-functional collaboration. The role requires secure, maintainable software development and responsible use of AI-assisted tools, with opportunities to establish API standards and mentor engineers.