Jobs at Linxup

The Helpdesk Associate provides Tier 1 technical support to small and midsize business customers, ensuring satisfaction through effective communication, troubleshooting Linxup devices, and maintaining customer loyalty.

The Bilingual Helpdesk Associate provides Tier 1 support to customers in both English and Spanish, focusing on customer inquiries related to account issues, device activation, and cancellations, while ensuring high customer satisfaction and retention.

The Senior Accountant will handle monthly financial closes, reconciliations, and prepare financial statements while supporting compliance and process improvements.

Manage and grow existing SaaS accounts by mapping customer goals to Linxup solutions, identifying upsell/cross-sell opportunities, monitoring usage and health metrics, building consultative relationships, coordinating with internal teams, and delivering proactive, empathetic customer outreach to drive expansion revenue and engagement.

Manage and optimize revenue processes across marketing, sales, and customer success. Oversee CRM and automation tools, ensure system integrations and data accuracy, create dashboards and KPI reports, support forecasting and planning, lead cross-functional initiatives, and provide actionable insights to improve revenue performance.

Manage day-to-day HR operations including HRIS (Rippling) administration, benefits and leave administration, compliance, reporting and process documentation. Support recruiting logistics, onboarding/offboarding, employee inquiries, and HR portal development while partnering with leadership, payroll, and cross-functional teams.

The Business Development Representative is responsible for generating and qualifying leads through outbound and inbound efforts, supporting sales teams to achieve quotas, and maintaining relationships with prospects.