Teams at Limelight Software

Manage a portfolio of FP&A software customers, driving product adoption, delivering demos and training, resolving support issues, and supporting renewals and account expansion. Provide practical guidance on budgeting, forecasting, financial modeling, reporting, and scenario analysis while coordinating with consulting, implementation, support, product, engineering, sales, and marketing teams. Build relationships with finance leaders, monitor customer health, prepare quotes and proposals, and identify opportunities to expand platform usage.

Manage AWS and Linux production infrastructure for a SaaS platform, improve Jenkins CI/CD pipelines, automate operations with scripting and infrastructure as code, troubleshoot incidents, maintain security controls, support disaster recovery, and improve deployment reliability. The role also owns infrastructure and security tickets, prepares usage and cost reports, and supports SOC 2 evidence collection.