Jobs at LighthouseAI

Serve as primary contact for assigned customers, drive adoption and engagement of LighthouseAI, monitor usage and metrics, gather product feedback, coordinate NPS and cross-functional reviews, identify upsell/renewal opportunities, maintain SOPs, and produce regular reports to Product and Marketing.

Design, build, and maintain scalable web applications using Python and React. Collaborate with teams and ensure application security and performance.

Manage and nurture customer relationships for a SaaS product (LighthouseAI), monitor usage and metrics, run meetings and reports, gather product feedback, support renewals/upsells, and maintain SOPs. Perform data validation and coordinate cross-functional customer success activities remotely.

Manage email marketing campaigns, create and schedule social media content, maintain and improve CRM and marketing database hygiene, support lead research and qualification, publish website/blog updates, handle inbound leads and CRM data entry, and collaborate on marketing and business development projects.

Support marketing through email campaign management, social media content creation/scheduling, CRM and database maintenance, lead research/qualification, website/blog updates, inbound lead routing, and support for business development projects.