Jobs at Lighthouse

Own the Indonesia territory and sales quota by prospecting, building pipeline, and closing complex SaaS deals with hospitality and enterprise accounts. Manage multi-stakeholder sales cycles using MEDDPICC, conduct value-based ROI conversations, leverage AI-enabled sales tools, identify account expansion opportunities, represent Lighthouse at industry events, and share sales best practices with the broader team.

Manage enterprise client programs and portfolios, leading Business Intelligence implementations, product onboardings, governance, stakeholder alignment, project documentation, risk management, and delivery timelines. Act as the bridge between global hospitality clients and internal Product and Engineering teams while supporting customer satisfaction, retention, and growth. The role requires strong hospitality knowledge, executive communication, cross-functional influence, and the ability to manage complex projects across global time zones.

Manage enterprise client programs and complex implementation projects, including Business Intelligence dashboards and product onboardings. Coordinate internal Product and Engineering teams, establish governance, manage timelines and risks, document project activities, and lead stakeholder communications from hotel properties to C-level executives. The role also supports customer satisfaction, retention, growth, and product improvement through client feedback, primarily across EMEA, APAC, and AMER.

Manage revenue strategy for branded hotels by analyzing and implementing rate, yield, and e-commerce strategies; operate brand systems, advise owners and property leaders, manage digital spend, optimize channel and promotions, and use BI tools and AI-driven forecasting to drive total revenue.

Generate and qualify inbound and outbound leads in Dutch and English, build sales pipeline, conduct personalized outreach, schedule product demos, and hand qualified prospects to Business Development Managers. Maintain accurate activity and lead data in HubSpot and Salesforce, collaborate with Marketing and Revenue teams, use AI-powered sales tools, and provide market feedback to improve sales processes and conversion.

Design, build, and operate high-performance backend systems for web data acquisition handling nearly 200 million daily requests. Develop proxy layers, browser tooling, request routing, and protocol-level infrastructure primarily in Rust. Investigate crawler and blocking issues, build reliable interfaces and guardrails, and maintain code quality through testing, observability, and secure scalable solutions. Collaborate with crawler engineering, DevOps, Security, and other teams.

Build and operate high-performance backend systems for web data acquisition at massive scale. Responsibilities include developing Rust-based crawler infrastructure, proxy layers, browser tooling, request routing, protocol handling, debugging blocked data sources, and creating reliable interfaces for internal teams and AI agents. The role emphasizes production cloud services, observability, security, scalability, testing, and collaboration with crawler engineering, DevOps, and Security teams.

Own the full sales cycle across Malaysia, from prospecting and territory planning through closing and account expansion. Build net-new pipeline, maintain quota and forecast accountability, use MEDDPICC to advance opportunities, and sell Lighthouse’s AI-powered hospitality platform on business value. Develop hospitality revenue-management expertise, engage stakeholders from general managers to C-suite, represent the company at industry events, and provide market feedback to Product. The role requires native Bahasa fluency, exceptional English, SaaS closing experience, strong business acumen, and disciplined, AI-enabled selling.

Owns cross-functional Business Operations projects from scoping through go-live in a SaaS environment. Responsibilities include requirements gathering, stakeholder management, Salesforce and business-process changes, testing and UAT, rollout communications, risk reporting, leadership updates, mentoring junior colleagues, and applying AI to improve project delivery and automate internal processes.

Own the full sales cycle for Lighthouse’s Business Intelligence SaaS solutions, from prospecting and pipeline generation through closing and expansion. Build territory plans, conduct outbound selling, run discovery and demonstrations, qualify opportunities using MEDDPICC, forecast accurately, and sell on strategic ROI. Develop hospitality revenue-management expertise, leverage AI sales tools, engage executive stakeholders, attend industry events, and consistently achieve quota.

Own data science projects from business questions through customer-facing AI products. Build, evaluate, deploy, and maintain machine learning models; advise internal teams; research advanced AI applications; support important data domains; and collaborate with stakeholders to assess production readiness. The role requires Python-based machine learning development, cloud orchestration, generative AI experience, production deployment experience, and strong communication skills.

Own data science projects from business questions through production customer-facing AI products. Responsibilities include partnering with internal teams, building and evaluating machine learning models, supporting data domains, researching advanced AI applications, advising stakeholders, and determining production readiness. The role requires Python-based machine learning development, cloud orchestration, generative AI, production deployment experience, and strong stakeholder communication.

Own the full sales cycle across LATAM, from prospecting and pipeline development through closing and expansion. Build territory plans, maintain pipeline coverage, qualify opportunities using MEDDPICC or similar frameworks, forecast accurately, and meet quota. Sell Lighthouse’s hospitality AI platform through value-based conversations, leverage AI-enabled sales tools, engage stakeholders from general managers to executives, and represent the company at industry events while providing market feedback to Product.

Leads a data engineering team responsible for large-scale streaming and batch ingestion pipelines, data transformations, and semantic data domains. Oversees architecture, implementation, reliability, observability, performance, and data quality improvements while mentoring engineers and driving delivery. Collaborates with product, engineering, support, and business teams, and promotes AI-assisted development and modern data architecture.

Leads a data engineering team responsible for large-scale streaming and batch ingestion, transformation pipelines, data domains, and semantic layers. Manages engineers, drives architecture and delivery, improves data quality, reliability, observability, performance, and latency, and promotes AI-assisted development. Requires strong hands-on data engineering expertise, people leadership, Python, cloud data platforms, streaming systems, stakeholder management, and English fluency.

The Senior Support Operations Manager will support Lighthouse’s customer operations function for its hospitality AI platform. The posted description provides limited role-specific details, but indicates responsibility for customer operations within a rapidly scaling, customer-centric technology company. The role is full-time, hybrid, and based in Denver or Dallas.

Own a portfolio of high-value SaaS accounts, building executive relationships and driving renewals, retention, expansion, and measurable ROI. Lead strategic account planning, business reviews, AI and product adoption roadmaps, customer education, and escalation management. Use Lighthouse, AI tools, CRM, business intelligence, and support platforms daily to monitor account health, diagnose issues, demonstrate value, and identify commercial opportunities. Partner cross-functionally with Product, Support, Implementation, Sales, Customer Care, and Engineering.

Design and govern secure, scalable Salesforce architecture and integrations with enterprise systems and data warehouses. Build Apex, Lightning Web Components, and Flow solutions hands-on for at least half the role. Establish coding and architecture standards, conduct reviews, mentor developers, oversee CI/CD and releases, optimize performance, and make build-versus-buy decisions. The role also promotes AI-assisted development and translates business requirements into documented technical designs.

Own the full sales cycle for Lighthouse’s hospitality AI platform, from prospecting and territory planning through closing and expansion. Build self-sourced pipeline, maintain coverage, qualify opportunities using MEDDPICC, forecast accurately, conduct value-based sales conversations, and meet quotas. Develop hospitality expertise, leverage AI-enabled sales tools, identify account expansion opportunities, collaborate with Product, and represent Lighthouse at industry events.

Design and deploy AI solutions, agent workflows, and integrations for Revenue and Go-To-Market teams. Collaborate with business experts to identify automation opportunities, build prototypes, and scale successful solutions with central AI infrastructure teams. Drive AI adoption, contribute to the roadmap, and ensure technology delivers measurable business outcomes across sales operations.