Jobs at Lighthouse

Lead end-to-end implementations and complex programs for major global hospitality clients. Manage enterprise account portfolios, project governance, timelines, risks, documentation, stakeholder expectations, and executive communications. Coordinate Product and Engineering teams, capture custom requirements, drive customer satisfaction and retention, and provide customer feedback to improve products and processes. The role requires hospitality and OTA knowledge, strong program management, technical communication, business acumen, and autonomous cross-functional leadership.

Leads a data engineering team responsible for large-scale streaming and batch ingestion pipelines, data transformations, and semantic data domains. Oversees architecture, implementation, reliability, observability, performance, and data quality improvements while mentoring engineers and driving delivery. Collaborates with product, engineering, support, and business teams, and promotes AI-assisted development and modern data architecture.

Leads a data engineering team responsible for large-scale streaming and batch ingestion, transformation pipelines, data domains, and semantic layers. Manages engineers, drives architecture and delivery, improves data quality, reliability, observability, performance, and latency, and promotes AI-assisted development. Requires strong hands-on data engineering expertise, people leadership, Python, cloud data platforms, streaming systems, stakeholder management, and English fluency.

Own the full sales cycle for Lighthouse’s Business Intelligence solutions in the hospitality sector, from prospecting and pipeline creation through closing and expansion. Build territory plans, meet quotas, conduct consultative discovery with hotel revenue and executive stakeholders, apply MEDDPICC, use AI-enabled sales tools, forecast accurately, and represent Lighthouse at industry events. The role requires hospitality expertise, B2B closing experience, fluent English and German, and a strong focus on net-new business and revenue growth.

Own the full B2B sales cycle for Lighthouse’s hospitality Business Intelligence platform, from prospecting and pipeline generation through closing and expansion. Build territory plans, meet quotas, conduct consultative discovery with hotel revenue and executive stakeholders, use MEDDPICC to advance opportunities, forecast accurately, and leverage AI sales tools. Hospitality industry expertise, German fluency, and strong English communication are essential.

Own the full sales cycle for Lighthouse’s Business Intelligence solutions, from prospecting and pipeline development through closing and expansion. Sell consultatively to hotel revenue managers, commercial directors, general managers, and C-level stakeholders. Build territory plans, maintain pipeline coverage, use MEDDPICC, forecast accurately, leverage AI sales tools, meet quotas, attend industry events, and provide product feedback. Hospitality industry experience and German and English fluency are required.

Own the full B2B sales cycle for Lighthouse’s hospitality Business Intelligence platform, from prospecting and pipeline generation through closing and expansion. Build territory plans, maintain pipeline coverage, run MEDDPICC-based sales processes, engage hotel revenue and executive stakeholders, demonstrate solution value, meet quotas, and provide market feedback. The role requires hospitality industry experience, SaaS or hospitality technology closing experience, English and German fluency, and comfort using AI-enabled sales tools.

The Business Development Manager will execute business strategies for Revenue Insight, generating leads, managing sales cycles, and enhancing market presence in the hospitality sector.

The Senior Support Operations Manager will support Lighthouse’s customer operations function for its hospitality AI platform. The posted description provides limited role-specific details, but indicates responsibility for customer operations within a rapidly scaling, customer-centric technology company. The role is full-time, hybrid, and based in Denver or Dallas.

Own a portfolio of high-value SaaS accounts, building executive relationships and driving renewals, retention, expansion, and measurable ROI. Lead strategic account planning, business reviews, AI and product adoption roadmaps, customer education, and escalation management. Use Lighthouse, AI tools, CRM, business intelligence, and support platforms daily to monitor account health, diagnose issues, demonstrate value, and identify commercial opportunities. Partner cross-functionally with Product, Support, Implementation, Sales, Customer Care, and Engineering.

Own a portfolio of approximately 80 mid-market SaaS accounts, serving as the primary contact for renewals, retention, expansion, adoption, and customer outcomes. Build account and AI adoption plans, conduct business reviews, monitor health and usage signals, lead training, troubleshoot product and data issues, and coordinate cross-functional escalations. Use Salesforce, Gainsight, Looker, Lighthouse products, and AI tools to forecast account health, identify growth opportunities, and manage customer relationships at scale.

Design and govern secure, scalable Salesforce architecture and integrations with enterprise systems and data warehouses. Build Apex, Lightning Web Components, and Flow solutions hands-on for at least half the role. Establish coding and architecture standards, conduct reviews, mentor developers, oversee CI/CD and releases, optimize performance, and make build-versus-buy decisions. The role also promotes AI-assisted development and translates business requirements into documented technical designs.

Own the full sales cycle for Lighthouse’s hospitality AI platform, from prospecting and territory planning through closing and expansion. Build self-sourced pipeline, maintain coverage, qualify opportunities using MEDDPICC, forecast accurately, conduct value-based sales conversations, and meet quotas. Develop hospitality expertise, leverage AI-enabled sales tools, identify account expansion opportunities, collaborate with Product, and represent Lighthouse at industry events.

Lead APAC sales enablement: own end-to-end onboarding, design continuous learning with AI-powered roleplay and coaching, build CI-driven coaching loops, localize global launches, and track ramp and performance metrics to accelerate sales productivity across the region.

Own a portfolio of approximately 80 mid-market SaaS accounts, serving as the primary contact for renewals, retention, expansion, adoption, and customer outcomes. Build account and AI adoption plans, conduct business reviews, monitor account health, deliver training, troubleshoot product and integration issues, and collaborate cross-functionally on escalations. Maintain Salesforce and Gainsight records while forecasting retention and growth metrics.

Own end-to-end digital campaign execution for hotel-chain and group audiences globally. Manage campaign calendars, landing pages, email workflows, CMS updates, paid and organic channel coordination, audience segmentation, and cross-functional messaging. Analyze MQLs, SQLs, pipeline, conversion rates, and closed-won revenue to optimize performance. Use HubSpot, CMS platforms, and AI tools such as Claude and Clay to launch, personalize, and streamline campaigns.

Lead and coach a LATAM Account Executive team, improving pipeline health, MEDDPICC execution, forecast accuracy, AI adoption, quota attainment, and rep development. The role owns weekly planning and forecasting cadences, conducts data-driven deal and performance reviews, establishes outbound standards, identifies skill and behavioral gaps, and partners with Sales Leadership, Enablement, RevOps, and AI Operations to improve sales execution and agent infrastructure.

Own and execute digital campaigns for hotel-chain and group marketers across email, landing pages, website, social, paid media, and events. Build workflows and assets in HubSpot and CMS platforms, coordinate cross-functional messaging, analyze pipeline and conversion performance, optimize for revenue outcomes, define audience targeting, and implement AI-assisted campaign workflows using tools such as Claude and Clay.

Owns end-to-end digital campaign execution for Lighthouse’s hotel-chain and group segment. Responsibilities include managing campaign calendars, building HubSpot workflows and landing pages, publishing through CMS platforms, coordinating messaging across email, social, paid media, events, and regional channels, and optimizing campaigns based on MQLs, SQLs, pipeline, conversion, and revenue results. The role also uses AI tools to personalize campaigns, streamline content creation, and improve marketing efficiency while collaborating with product marketing, content, design, sales, and operations.

Design and deploy AI solutions, agent workflows, and integrations for Revenue and Go-To-Market teams. Collaborate with business experts to identify automation opportunities, build prototypes, and scale successful solutions with central AI infrastructure teams. Drive AI adoption, contribute to the roadmap, and ensure technology delivers measurable business outcomes across sales operations.