Jobs at Lighthouse (lighthouseglobal.com)

Designs and develops production-grade AI software for eDiscovery, including predictive and generative AI workflows, document scoring, RAG pipelines, privilege detection, APIs, and scalable Azure services. Integrates model-serving endpoints, vector search, LLM APIs, and platform connectors at multi-million-document scale. The role also requires software architecture, database development, testing, CI/CD automation, agile process improvement, and mentoring engineers.

Collects, preserves, verifies, extracts, and analyzes electronically stored information from computers, mobile devices, servers, cloud repositories, and collaboration applications. Conducts custodian interviews, maintains evidence logs and chain of custody, supports forensic investigations and litigation, communicates project status to clients, prepares collection kits, and mentors less experienced team members. May provide on-call support outside normal business hours.

Performs first-level and quality-control document review for litigation and investigation matters, coding documents for relevance, privilege, confidentiality, issues, and redactions. Collaborates with Review Managers and Senior Review Associates to implement review strategies, workflows, playbooks, and project-specific quality standards. Uses eDiscovery platforms, identifies procedural questions, meets accuracy and timeline targets, and supports process improvements. Periodic evening, weekend, and on-call work may be required.

Supports managed review operations through project status and productivity reporting, workspace setup and administration, user credentialing, permissions, workflow management, staffing and onboarding coordination, ad hoc analysis, and KPI tracking. The role also maintains operational data, supports stakeholders, identifies process automation opportunities, and manages competing priorities in a client-facing environment.

Supports client engagement and success in partnership with senior customer success managers and sellers. Responsibilities include preparing and analyzing account metrics, developing business reviews and dashboards, calculating ROI, coordinating onboarding, assisting with cost modeling, conducting client feedback sessions, researching solutions, and maintaining CRM records.

Performs first-level and quality-control document review for litigation and investigation matters. Reviews documents for relevance, privilege, confidentiality, issues, and redactions; implements review plans and quality-control strategies; escalates concerns; uses eDiscovery platforms; supports troubleshooting, process improvement, and training of review associates while meeting accuracy, timeline, and budget requirements.

The Vice President of Sales will sell eDiscovery and SaaS solutions to law firms, corporations, and government entities nationwide. Responsibilities include meeting sales quotas, prospecting, managing client relationships, developing proposals, responding to RFPs, negotiating contracts, monitoring industry trends, and coordinating with executives to ensure effective service delivery and client communication.

Manages and executes eDiscovery case strategy projects using AI-driven search, linguistic modelling, structured analytics, Relativity, Nuix, and Lighthouse tools. Consults with clients, coordinates technical and support teams, directs project workflows, ensures quality and deadlines, and contributes to service standardization, documentation, training, mentorship, and organizational initiatives. The role requires strong litigation support knowledge, client communication, multitasking, and flexibility for on-call work, rotational shifts, and business travel.

Support managed review operations through project status and productivity reporting, workspace setup and administration, user credentialing, permissions, workflow management, staffing and onboarding coordination, vendor support, KPI tracking, and ad hoc data analysis. The role requires strong communication, analytical ability, multitasking, adaptability, and proficiency with Excel and office software. Periodic on-call work, including evenings and weekends, may be required.

Manages legal document review projects as the primary contact for counsel, clients, internal stakeholders, and staffing partners. Develops review plans, optimizes workflows and technology use, establishes quality controls, leads contractor attorney teams, monitors progress and reporting, and ensures timely, accurate, budget-conscious deliverables. Provides litigation discovery expertise and collaborates with AI and data project teams to improve review efficiency, redaction, and privilege logging.

Manages document review projects for legal clients, serving as the primary liaison among counsel, clients, staffing partners, and internal teams. Develops review plans, optimizes workflows and technology use, establishes quality controls, oversees contractor review teams, tracks progress, and ensures timely, accurate, budget-conscious deliverables. The role also supports redaction and privilege logging efficiency, provides discovery expertise, and collaborates with AI and data project teams.

Manages eDiscovery client projects, budgets, scope, workflows, work orders, communications, and delivery. Consults clients on best practices and technology solutions, trains team members, develops standards, resolves issues, and drives efficient, high-quality outcomes. The role requires managing stakeholder expectations, deadlines, client relationships, and occasional after-hours support.

Manages eDiscovery client projects, budgets, scope, workflows, communications, and delivery. Consults clients on best practices and cost-effective technology solutions, creates work orders for processing, review, and production tasks, trains team members, develops standards, and resolves stakeholder issues while ensuring projects meet Lighthouse standards and deadlines.

Manages complex document review projects from planning through delivery, advising clients and counsel on workflows, technology optimization, quality control, timelines, and budgets. Leads attorney review teams, ensures accuracy and throughput targets, communicates project progress, provides matter-specific expertise, and collaborates with AI and data project teams. The role also supports training, process improvement, redaction, privilege logging, and efficient discovery workflows.

Leads sales growth for Information Governance services, acquiring and expanding clients while developing pricing, targeting, forecasting, and sustainable growth strategies. Serves as the subject matter expert on Microsoft 365 and eDiscovery, scopes engagements, consults with clients and counsel, coordinates multidisciplinary teams, develops use cases and best practices, supports active clients, and mentors sales staff. Travel to clients, trainings, and conferences is required.

Leads case strategy project teams using search, analytics, and AI tools to identify responsive documents. Scopes client needs, designs technical and process solutions, manages execution and resources, communicates project status, identifies risks, and mentors team members. Supports clients with deploying, training on, and optimizing Lighthouse AI offerings such as IQ Answers, including designing AI-enabled workflows. The role is temporary, virtual, and may require occasional after-hours work and travel.

Provides 24x7 Tier I and Tier II IT support for desktops, laptops, mobile devices, telephony, conferencing systems, and related software. Handles service requests, troubleshooting, deployments, patching, workstation images, asset inventory, vendor repairs, incident tracking, SLA compliance, and user communications. Supports security best practices, eDiscovery applications, IT procedures, and rotating shifts or periodic on-call coverage while collaborating with global IT teams.

The Director of Sales will sell eDiscovery and litigation support services to law firms, corporations, and government entities nationwide. Responsibilities include meeting sales quotas, prospecting, managing client relationships, developing proposals and RFP responses, maintaining Salesforce pipeline data, tracking industry trends, managing sales support resources, and coordinating with executives. The role requires strong business development, legal industry contacts, communication, relationship-building, and closing skills.

Manage eDiscovery cases by coordinating data intake, culling, processing, hosting, and production workflows. Create work orders, manage request queues, perform quality checks, communicate scope and deadlines to stakeholders, and support process improvements. The role requires strong project management, analytical, and communication skills, Relativity experience, flexibility, and occasional after-hours availability.

Temporary, project-based attorney role supporting managed document review for litigation and investigation matters. Responsibilities include first-level document review, quality control of coding decisions, implementing review strategies and workflows, identifying substantive and procedural issues, and using eDiscovery technologies to meet accuracy and timeline requirements.