Jobs at Lighthouse (lighthouseglobal.com)

Leads Lighthouse’s Managed Review function in India, overseeing project delivery, client objectives, revenue and service-level metrics, team performance, and scalable operational processes. Collaborates with global delivery, client services, and sales teams; supports pitches and client relationships; develops organizational strategy; drives technology, people, and process improvements; and coaches Review Managers and department staff. The role requires strong eDiscovery expertise, leadership of large-scale document review teams, and occasional after-hours availability.

Manage eDiscovery litigation cases by coordinating operational workflows for data intake, culling, processing, hosting, and production. Create work orders, monitor request queues, conduct quality checks, communicate scope and deadlines, and support process improvement. The role requires collaboration with internal and external stakeholders, strong project management and analytical skills, Relativity experience, and at least two years of eDiscovery experience.

Manages enterprise client relationships through onboarding, implementation, adoption, retention, and expansion. The role develops client strategies, identifies churn risks, provides consultative solutions, supports proposals and upselling, leads presentations and working sessions, creates client deliverables and training materials, and coordinates internal service teams to meet client goals.

Process and quality-check electronic evidence for legal document production. Responsibilities include identifying records, running queries, converting files to image formats, preparing load files and metadata, formatting data for litigation review platforms, meeting SLAs, troubleshooting issues, communicating status, and completing detailed handoffs. The role requires strong attention to detail, independent queue management, multitasking, and flexibility for evening, weekend, and occasional on-call work.

Conduct forensic collections and analysis across computers, mobile devices, networks, cloud repositories, and other data sources. Prepare reports and declarations, support investigations and litigation, provide testimony, interview custodians, estimate project costs, track collections, and communicate with clients. The role requires expertise in chain of custody, forensic tools, operating systems, enterprise repositories, and legal proceedings, with occasional travel and on-call work.

Leads managed document review projects, performing first-level review, QC, audits, and litigation document quality checks. Acts as a subject matter expert, supports review managers, resolves legal and team queries, creates batches and decision logs, monitors risks and progress, and provides training, mentorship, workflow guidance, and reporting. Requires Relativity expertise, strong knowledge of document review concepts, and flexibility for occasional after-hours work.

Processes client data and eDiscovery workflows using Nuix, Relativity One, and proprietary tools. Responsibilities include data staging, discovery, publishing, load-file preparation, quality control, indexing, data investigation, reporting, and exception remediation. The role manages assigned requests, documents work and handoffs, communicates job status, resolves issues, and meets quality and timeline targets in a fast-paced environment. Evening and weekend availability, occasional on-call work, strong organization, database experience, and familiarity with litigation support software are required or preferred.

Executes and improves eDiscovery data-processing workflows using Nuix, RelativityOne, and related platforms. Responsibilities include workspace configuration, data investigation, quality control, publishing, exception remediation, documentation maintenance, troubleshooting, team training, timeline estimation, and cross-functional coordination. The role supports defensible EDRM-aligned processing, client commitments, and continuous process improvement in a deadline-driven environment.

Manage client eDiscovery matters from data intake through processing, review, hosting, and production. Lead a team of 3–5 associates, coordinate technical and application support teams, manage timelines, risks, SLAs, billing validation, and client communications. Provide hands-on Relativity administration, troubleshoot platform issues, develop training plans, support hiring, and translate technical data challenges for legal industry clients.

Manage eDiscovery cases by coordinating operational workflows for data intake, culling, processing, hosting, and production. Create work orders, monitor work queues, perform quality checks, communicate scope and deadlines, support process improvements, and manage stakeholder expectations. The role requires Relativity experience, eDiscovery knowledge, strong project management and analytical skills, and flexibility for a four-day, 10-hour schedule that may include weekends and on-call work.

Manages eDiscovery client projects, budgets, scope, workflows, communications, and delivery. Consults clients on best practices, creates work orders for processing, review, and production tasks, trains team members, develops standards, resolves escalations, and drives efficient use of Lighthouse technologies to reduce costs and improve delivery speed and quality.

Executes client projects using predictive AI, GenAI, and structured analytics for litigation and investigation workflows. Responsibilities include project scoping, requirements management, statistical validation, metrics reporting, risk escalation, playbook development, training, product requirements analysis, user validation, and collaboration with sales, marketing, and client success teams. The role requires deep eDiscovery and litigation-support expertise, advanced analytics experience, and the ability to lead complex client engagements.

Leads complex eDiscovery matters for a portfolio of clients, serving as the primary delivery contact and trusted technical advisor. Manages scope, timelines, risks, workflows, data processing, review, and production while coordinating internal and external stakeholders. Provides client consultation, resolves escalations, mentors project managers, promotes best practices, and drives efficient, defensible, cost-effective solutions using Lighthouse technologies.

Manages client communication, eDiscovery projects, data intake, processing, hosting, review, and production activities using Relativity and other platforms. Leads a team of up to five associates, coordinates with technical and internal teams, manages timelines, risks, scope changes, SLAs, billing validation, training, and client escalations. Provides hands-on Relativity administration and translates technical data challenges for legal industry clients.

Supports project teams by conducting document review, analysis, and trend reporting using third-party and proprietary information retrieval and search software. Collaborates with colleagues, participates in training and knowledge-sharing initiatives, learns new tools and syntax, and applies analytical and problem-solving skills to understand complex subject matter.

Manage eDiscovery cases by coordinating operational work across data intake, culling, processing, hosting, and production. Create work orders, manage request queues, perform quality checks, communicate scope and deadlines, and support process improvements. The role requires strong project management, analytical, communication, and eDiscovery skills, including Relativity experience, with occasional on-call work outside normal business hours.

Participate in project teams conducting document review, analysis, and trend reporting using third-party and proprietary information retrieval and search software. Collaborate with team members, contribute to training and knowledge-sharing initiatives, and adapt to new tools, syntax, and complex subject matter while applying strong analytical and problem-solving skills.

Collects, preserves, verifies, extracts, and analyzes electronically stored information from computers, mobile devices, servers, cloud repositories, and collaboration applications. Conducts custodian interviews, maintains evidence logs and chain of custody, supports forensic investigations and litigation, communicates project status to clients, prepares collection kits, and mentors less experienced team members. May provide on-call support outside normal business hours.

Performs first-level and quality-control document review for litigation and investigation matters, coding documents for relevance, privilege, confidentiality, issues, and redactions. Collaborates with Review Managers and Senior Review Associates to implement review strategies, workflows, playbooks, and project-specific quality standards. Uses eDiscovery platforms, identifies procedural questions, meets accuracy and timeline targets, and supports process improvements. Periodic evening, weekend, and on-call work may be required.

Supports managed review operations through project status and productivity reporting, workspace setup and administration, user credentialing, permissions, workflow management, staffing and onboarding coordination, ad hoc analysis, and KPI tracking. The role also maintains operational data, supports stakeholders, identifies process automation opportunities, and manages competing priorities in a client-facing environment.