Jobs at Lighthouse (lighthouseglobal.com)

Manages digital forensics and eDiscovery client projects from data intake through forensic analysis, processing, review, and production. Develops workflows, schedules, budgets, and project standards; coordinates internal teams, subcontractors, and client stakeholders; reviews invoices; communicates scope and deadlines; improves processes; and ensures quality, timely delivery, client satisfaction, and cost-effective technology use.

Manage complex document review projects for clients and counsel, developing review plans, workflows, staffing strategies, budgets, timelines, and technology applications. Advise on TAR and analytics to improve review efficiency, redaction, and privilege logging. Coordinate counsel, clients, internal teams, and staffing partners while overseeing quality, throughput, reporting, and deliverables. The role requires an active attorney license, litigation discovery expertise, strong client communication, and Relativity proficiency.

Manages document review projects for legal clients, serving as the primary liaison among counsel, clients, staffing partners, and internal teams. Develops review plans, optimizes workflows and technology use, oversees contractor attorney teams, establishes quality controls, tracks progress, and ensures timely, accurate deliverables. The role also provides discovery expertise, supports redaction and privilege-log processes, reports project status, and drives process improvements.

Provides 24/7 Tier I/II IT support for global users, including troubleshooting hardware and software, deploying and patching endpoints, managing service requests and SLAs, maintaining asset inventories, supporting remote desktop environments, coordinating vendor repairs, and assisting with eDiscovery applications. The role also maintains IT procedures, security best practices, performance metrics, and participates in periodic evening and weekend on-call rotations.

Provides global Tier I/II IT support for hardware, software, desktops, laptops, mobile devices, and peripherals. Responsibilities include resolving service requests, deploying and patching devices, maintaining asset inventories, tracking service metrics, managing vendor repairs, supporting eDiscovery applications, maintaining security practices, and documenting IT procedures. The role participates in on-call rotations and requires collaboration across IT teams.

Coordinates the full recruitment lifecycle for Managed Review candidates and hires, including resume screening, interview scheduling, onboarding, paperwork, HRIS support, job postings, compliance, candidate databases, and contract employee processes. Supports operational project initiation, reporting, process improvement, and cross-functional communication while ensuring a consistent candidate and new-hire experience.

Execute eDiscovery hosting tasks in Relativity and related tools, including loading data, preparing review deliverables, managing databases and users, conducting quality checks, and troubleshooting technical issues. Prioritize queued requests, estimate timelines, track work hours, communicate with internal teams, and escalate risks. The role requires customer service skills, analytical problem-solving, adaptability, and occasional on-call or after-hours availability.

Manage and support global data center and Azure infrastructure, including servers, operating systems, storage, virtualization, Microsoft 365, identity, security, monitoring, automation, and disaster recovery. Design scalable cloud solutions, maintain high availability, troubleshoot performance and capacity issues, remediate vulnerabilities, support CI/CD, document procedures, coordinate vendors, and participate in 24/7 on-call operations. Provide technical leadership and mentorship while driving infrastructure improvements.

Leads Azure cloud infrastructure architecture, automation, Kubernetes administration, CI/CD, application hosting, observability, incident response, and responsible AI-enabled engineering. Designs secure, scalable, and cost-efficient infrastructure; develops governed AI service patterns; improves reliability and operational response; mentors engineers; and contributes to agile technical leadership.

Manage eDiscovery litigation projects by coordinating data intake, culling, processing, hosting, and production workflows. Create work orders, monitor request queues, perform quality checks, communicate scope and deadlines, and coordinate with internal and external stakeholders. The role also supports process improvement and requires Relativity experience, strong project management skills, and at least two years of eDiscovery experience.

Manages eDiscovery projects, client relationships, and a senior project management team. Advises legal teams on litigation, investigations, EDRM processes, collections, processing, review, production, records management, and data governance. Executes work in Spectra and Relativity, develops defensible discovery strategies and quality controls, helps select and implement technology solutions, communicates Lighthouse services, and supports recruiting, training, and mentoring.

Manage client eDiscovery projects, budgets, scope, workflows, communications, and delivery. Consult clients on eDiscovery best practices, create work orders for processing, review, and production, train team members, develop standards, resolve issues, and coordinate internal and external stakeholders to deliver cost-effective, high-quality solutions.

Supports outside sales professionals through lead generation, account planning, CRM and pipeline maintenance, proposal and RFP preparation, estimating, contracting, client follow-up, billing issue resolution, reporting, and project setup. Coordinates with internal teams to ensure seamless service delivery while identifying growth opportunities and tracking industry trends. Requires strong communication, organization, attention to detail, Microsoft Office and Salesforce familiarity, and a bachelor’s degree.

Leads Lighthouse’s Managed Review function in India, overseeing project delivery, client objectives, revenue and service-level metrics, team performance, and scalable operational processes. Collaborates with global delivery, client services, and sales teams; supports pitches and client relationships; develops organizational strategy; drives technology, people, and process improvements; and coaches Review Managers and department staff. The role requires strong eDiscovery expertise, leadership of large-scale document review teams, and occasional after-hours availability.

Manage eDiscovery litigation cases by coordinating operational workflows for data intake, culling, processing, hosting, and production. Create work orders, monitor request queues, conduct quality checks, communicate scope and deadlines, and support process improvement. The role requires collaboration with internal and external stakeholders, strong project management and analytical skills, Relativity experience, and at least two years of eDiscovery experience.

Manages enterprise client relationships through onboarding, implementation, adoption, retention, and expansion. The role develops client strategies, identifies churn risks, provides consultative solutions, supports proposals and upselling, leads presentations and working sessions, creates client deliverables and training materials, and coordinates internal service teams to meet client goals.

Conduct forensic collections and analysis across computers, mobile devices, networks, cloud repositories, and other data sources. Prepare reports and declarations, support investigations and litigation, provide testimony, interview custodians, estimate project costs, track collections, and communicate with clients. The role requires expertise in chain of custody, forensic tools, operating systems, enterprise repositories, and legal proceedings, with occasional travel and on-call work.

Processes client data and eDiscovery workflows using Nuix, Relativity One, and proprietary tools. Responsibilities include data staging, discovery, publishing, load-file preparation, quality control, indexing, data investigation, reporting, and exception remediation. The role manages assigned requests, documents work and handoffs, communicates job status, resolves issues, and meets quality and timeline targets in a fast-paced environment. Evening and weekend availability, occasional on-call work, strong organization, database experience, and familiarity with litigation support software are required or preferred.

Executes and improves eDiscovery data-processing workflows using Nuix, RelativityOne, and related platforms. Responsibilities include workspace configuration, data investigation, quality control, publishing, exception remediation, documentation maintenance, troubleshooting, team training, timeline estimation, and cross-functional coordination. The role supports defensible EDRM-aligned processing, client commitments, and continuous process improvement in a deadline-driven environment.

Manage client eDiscovery matters from data intake through processing, review, hosting, and production. Lead a team of 3–5 associates, coordinate technical and application support teams, manage timelines, risks, SLAs, billing validation, and client communications. Provide hands-on Relativity administration, troubleshoot platform issues, develop training plans, support hiring, and translate technical data challenges for legal industry clients.