Jobs at Lighthouse (lighthouseglobal.com)

Supports project teams by conducting document review, analysis, and trend reporting using third-party and proprietary information retrieval and search software. Collaborates with colleagues, participates in training and knowledge-sharing initiatives, learns new tools and syntax, and applies analytical and problem-solving skills to understand complex subject matter.

Manage eDiscovery cases by coordinating operational work across data intake, culling, processing, hosting, and production. Create work orders, manage request queues, perform quality checks, communicate scope and deadlines, and support process improvements. The role requires strong project management, analytical, communication, and eDiscovery skills, including Relativity experience, with occasional on-call work outside normal business hours.

Manages client communication, eDiscovery projects, data intake, processing, hosting, review, and production activities using Relativity and other platforms. Leads a team of up to five associates, coordinates with technical and internal teams, manages timelines, risks, scope changes, SLAs, billing validation, training, and client escalations. Provides hands-on Relativity administration and translates technical data challenges for legal industry clients.

Leads linguistic modeling and search projects involving keyword optimization, confidentiality and privilege classification, topical filtering, and custom document classification. Scopes client needs, designs technical and process solutions, manages execution and resources, communicates with clients, identifies risks, mentors team members, and helps integrate AI and evolving technologies into workflows.

Participate in project teams conducting document review, analysis, and trend reporting using third-party and proprietary information retrieval and search software. Collaborate with team members, contribute to training and knowledge-sharing initiatives, and adapt to new tools, syntax, and complex subject matter while applying strong analytical and problem-solving skills.

Process and quality-control electronic discovery data using Nuix, RelativityOne, and related tools. Configure workspaces, manage processing workflows, investigate data issues, support publishing and hosting tasks, maintain SOPs, train team members, troubleshoot escalations, estimate timelines, and coordinate with project managers and review teams. The role emphasizes defensible EDRM practices, process improvement, documentation, accuracy, and meeting client deadlines.

Designs and develops production-grade AI software for eDiscovery, including predictive and generative AI workflows, document scoring, RAG pipelines, privilege detection, APIs, and scalable Azure services. Integrates model-serving endpoints, vector search, LLM APIs, and platform connectors at multi-million-document scale. The role also requires software architecture, database development, testing, CI/CD automation, agile process improvement, and mentoring engineers.

Collects, preserves, verifies, extracts, and analyzes electronically stored information from computers, mobile devices, servers, cloud repositories, and collaboration applications. Conducts custodian interviews, maintains evidence logs and chain of custody, supports forensic investigations and litigation, communicates project status to clients, prepares collection kits, and mentors less experienced team members. May provide on-call support outside normal business hours.

Performs first-level and quality-control document review for litigation and investigation matters, coding documents for relevance, privilege, confidentiality, issues, and redactions. Collaborates with Review Managers and Senior Review Associates to implement review strategies, workflows, playbooks, and project-specific quality standards. Uses eDiscovery platforms, identifies procedural questions, meets accuracy and timeline targets, and supports process improvements. Periodic evening, weekend, and on-call work may be required.

Supports managed review operations through project status and productivity reporting, workspace setup and administration, user credentialing, permissions, workflow management, staffing and onboarding coordination, ad hoc analysis, and KPI tracking. The role also maintains operational data, supports stakeholders, identifies process automation opportunities, and manages competing priorities in a client-facing environment.

Supports client engagement and success in partnership with senior customer success managers and sellers. Responsibilities include preparing and analyzing account metrics, developing business reviews and dashboards, calculating ROI, coordinating onboarding, assisting with cost modeling, conducting client feedback sessions, researching solutions, and maintaining CRM records.

Performs first-level and quality-control document review for litigation and investigation matters. Reviews documents for relevance, privilege, confidentiality, issues, and redactions; implements review plans and quality-control strategies; escalates concerns; uses eDiscovery platforms; supports troubleshooting, process improvement, and training of review associates while meeting accuracy, timeline, and budget requirements.

The Vice President of Sales will sell eDiscovery and SaaS solutions to law firms, corporations, and government entities nationwide. Responsibilities include meeting sales quotas, prospecting, managing client relationships, developing proposals, responding to RFPs, negotiating contracts, monitoring industry trends, and coordinating with executives to ensure effective service delivery and client communication.

Support managed review operations through project status and productivity reporting, workspace setup and administration, user credentialing, permissions, workflow management, staffing and onboarding coordination, vendor support, KPI tracking, and ad hoc data analysis. The role requires strong communication, analytical ability, multitasking, adaptability, and proficiency with Excel and office software. Periodic on-call work, including evenings and weekends, may be required.

Manages document review projects for legal clients, serving as the primary liaison among counsel, clients, staffing partners, and internal teams. Develops review plans, optimizes workflows and technology use, establishes quality controls, oversees contractor review teams, tracks progress, and ensures timely, accurate, budget-conscious deliverables. The role also supports redaction and privilege logging efficiency, provides discovery expertise, and collaborates with AI and data project teams.

Manages legal document review projects as the primary contact for counsel, clients, internal stakeholders, and staffing partners. Develops review plans, optimizes workflows and technology use, establishes quality controls, leads contractor attorney teams, monitors progress and reporting, and ensures timely, accurate, budget-conscious deliverables. Provides litigation discovery expertise and collaborates with AI and data project teams to improve review efficiency, redaction, and privilege logging.

Manages eDiscovery client projects, budgets, scope, workflows, work orders, communications, and delivery. Consults clients on best practices and technology solutions, trains team members, develops standards, resolves issues, and drives efficient, high-quality outcomes. The role requires managing stakeholder expectations, deadlines, client relationships, and occasional after-hours support.

Manages eDiscovery client projects, budgets, scope, workflows, communications, and delivery. Consults clients on best practices and cost-effective technology solutions, creates work orders for processing, review, and production tasks, trains team members, develops standards, and resolves stakeholder issues while ensuring projects meet Lighthouse standards and deadlines.

Manages complex document review projects from planning through delivery, advising clients and counsel on workflows, technology optimization, quality control, timelines, and budgets. Leads attorney review teams, ensures accuracy and throughput targets, communicates project progress, provides matter-specific expertise, and collaborates with AI and data project teams. The role also supports training, process improvement, redaction, privilege logging, and efficient discovery workflows.

Leads sales growth for Information Governance services, acquiring and expanding clients while developing pricing, targeting, forecasting, and sustainable growth strategies. Serves as the subject matter expert on Microsoft 365 and eDiscovery, scopes engagements, consults with clients and counsel, coordinates multidisciplinary teams, develops use cases and best practices, supports active clients, and mentors sales staff. Travel to clients, trainings, and conferences is required.