Teams at Lighthouse (lighthouseglobal.com)

Leads Lighthouse’s Managed Review function in India, overseeing project delivery, client objectives, revenue and service-level metrics, team performance, and scalable operational processes. Collaborates with global delivery, client services, and sales teams; supports pitches and client relationships; develops organizational strategy; drives technology, people, and process improvements; and coaches Review Managers and department staff. The role requires strong eDiscovery expertise, leadership of large-scale document review teams, and occasional after-hours availability.

Manage eDiscovery litigation cases by coordinating operational workflows for data intake, culling, processing, hosting, and production. Create work orders, monitor request queues, conduct quality checks, communicate scope and deadlines, and support process improvement. The role requires collaboration with internal and external stakeholders, strong project management and analytical skills, Relativity experience, and at least two years of eDiscovery experience.

Manages enterprise client relationships through onboarding, implementation, adoption, retention, and expansion. The role develops client strategies, identifies churn risks, provides consultative solutions, supports proposals and upselling, leads presentations and working sessions, creates client deliverables and training materials, and coordinates internal service teams to meet client goals.