Jobs at LightFeather

Owns the end-to-end engineering and administration of a new ServiceNow platform in a secure federal enclave. Responsibilities include provisioning, configuration, security hardening, identity and access management, MID Server connectivity, enterprise integrations, ITSM and CMDB implementation, upgrades, patching, documentation, and continuous improvement. The role also supports NIST, FISMA, STIG, and ATO requirements while collaborating with security, infrastructure, and program stakeholders using Agile/Scrum practices.

Own full-stack modernization of complex federal legacy systems using Java, Spring Boot, RESTful APIs, React, and relational databases. Analyze workflows, distinguish essential functionality from process overhead, design scalable applications, build integrations, support the full software development lifecycle, troubleshoot across application layers, and collaborate with technical and non-technical stakeholders in an Agile environment.

Designs, implements, integrates, and optimizes scalable ServiceNow solutions for IT modernization. Leads platform architecture, custom application development, workflows, data migrations, security, performance optimization, testing, deployments, and troubleshooting. Collaborates with technical and business stakeholders, mentors developers, documents solutions, ensures compliance, and drives continuous platform improvement across ServiceNow modules including ITSM, ITOM, HRSD, Security Operations, and Service Catalog.

Develop, configure, and implement baseline and custom ServiceNow applications and enhancements for federal clients. Create scripts, workflows, ACLs, and integrations; advise teams on platform best practices; analyze performance issues; translate business requirements into technical solutions; and support application rollouts across multiple instances and domains using Agile/Scrum practices.

Designs and manages secure, scalable GCP cloud infrastructure in a federal environment. Responsibilities include infrastructure-as-code, CI/CD automation, cloud networking and security, performance monitoring, troubleshooting, compliance with FedRAMP and NIST standards, and collaboration with engineering, security, and government stakeholders. The role also requires documentation, knowledge sharing, and obtaining and maintaining a Top Secret security clearance.

Design, develop, test, and deploy ServiceNow solutions across CMDB, ITSM, Service Catalog, custom applications, workflows, and integrations. Lead CMDB data modeling, Discovery, reconciliation, governance, and health improvements. Build JavaScript-based automations, support testing and release documentation, maintain platform standards, and translate stakeholder requirements into scalable solutions. Participate in Agile project teams and client-facing technical discussions within a federal contracting environment.

Designs, deploys, and manages secure Microsoft Azure infrastructure for federal environments. Responsibilities include Azure networking, Terraform infrastructure as code, PowerShell and GitLab CI/CD automation, Azure Virtual Desktop administration, cloud monitoring, troubleshooting, performance optimization, and compliance with NIST, RMF, and FedRAMP controls. The role supports cloud modernization, security practices, and customer collaboration onsite in Washington, D.C.

Designs, deploys, manages, and optimizes secure Oracle Cloud Infrastructure environments for mission-critical federal systems. Responsibilities include configuring OCI compute, networking, storage, databases, VCNs, security controls, monitoring, cost optimization, and high availability. The engineer develops Infrastructure as Code using Terraform and Ansible, troubleshoots complex OCI issues, supports cloud migrations, collaborates across technical teams, and maintains architecture and operational documentation while meeting federal compliance requirements.

Leads requirements gathering, process design, gap analysis, backlog quality, and user acceptance testing for federal ServiceNow implementations. Translates mission needs into user stories, workflows, functional specifications, and scalable out-of-the-box solutions. Collaborates with stakeholders, architects, Agile teams, and government personnel while ensuring compliance with Section 508, FISMA, and NIST controls. Develops SOPs, user guides, training materials, and test scripts, and mentors junior analysts and developers.

Manage and optimize multiple platforms, CI/CD pipelines, cloud infrastructure, and production processes. Improve system reliability, troubleshoot degraded services, maintain containerized infrastructure, and enhance monitoring, logging, and security. The role involves AWS, Jenkins, Docker, Kubernetes platforms, configuration management, and tools including PrismaCloud, Tenable, New Relic, and Splunk. Candidates must collaborate cross-functionally, document systems, communicate effectively, and hold U.S. citizenship with an active Public Trust clearance.

Develop and enhance ServiceNow applications for federal clients, including configuration, custom development, integrations, scripting, workflows, ACLs, and performance improvements. Provide architectural guidance, advise functional and administrative teams, translate business requirements into technical solutions, support multiple instances and domains, and participate in Agile/Scrum delivery. The role also involves platform stability, enterprise monitoring, customer collaboration, and analysis of large datasets.

Design, develop, test, and deploy ServiceNow solutions across CMDB, ITSM, Service Catalog, integrations, and custom applications. Responsibilities include CSDM-aligned CMDB design, Discovery and reconciliation, platform governance, JavaScript scripting, workflow automation, REST/SOAP integrations, testing, release documentation, and stakeholder collaboration. The role supports a federal program and requires active Secret or higher clearance, U.S. citizenship, and substantial ServiceNow development experience.

Design, deploy, and maintain secure Azure infrastructure and automation using Terraform, GitLab CI/CD, PowerShell/Bash, and AVD. Ensure federal compliance (NIST, RMF, FedRAMP), monitor performance with Azure Monitor/Log Analytics, optimize networking, and support cloud modernization and stakeholder collaboration onsite in Washington, DC.