Teams at Life Couriers

Manages customer accounts and territories for a healthcare and life sciences logistics provider. Responsibilities include building relationships, conducting account reviews, retaining and growing accounts, prospecting for new business, managing opportunities through implementation, resolving customer issues with internal operations teams, maintaining Salesforce records, and providing market feedback. The role requires regular local territory travel, occasional out-of-territory travel, and a valid driver’s license.

Coordinates time-critical shipments by managing transportation providers, routes, recurring orders, shipping documents, customer inquiries, delivery exceptions, driver logs, and dispatch coverage. The role tracks and resolves shipping errors, monitors service quality, communicates potential delays, and improves supply chain processes. It requires schedule flexibility, customer service, administrative coordination, and occasional lifting or outdoor exposure.

Coordinate carriers and dispatching to ensure timely, accurate shipments; handle customer inquiries; build routes in TMS; track and correct shipping errors; monitor driver e-logs and scorecards; maintain documentation and improve supply chain processes. Night-shift schedule with flexibility required.