Jobs at Lexroom

Lead the Spanish Customer Success function while managing key SMB accounts. Own renewals, expansion, retention, account health, and customer feedback. Hire, coach, and develop CSMs, localize Spanish-market playbooks, collaborate cross-functionally, and monitor commercial metrics including NRR, GRR, usage, and churn risk. The role evolves from player-coach Team Lead to full Team Manager as the team expands.

Build and optimize the company’s finance CRM, configuring workflows, properties, pipelines, and data structures. Create reliable cross-country dashboards and reports, maintain data accuracy, translate Finance team requirements into operational workflows, and identify and resolve process or data issues independently. Support integrations and the future scalability of finance data infrastructure in a fast-growing international SaaS environment.

Supports Lexroom’s finance and administrative operations by issuing customer invoices, preparing supplier payment batches, registering the company on supplier and procurement portals, maintaining compliance documentation, recording accounting entries, processing international payments, and reconciling accounts. The role requires precision, strong attention to detail, fluent Italian, working English, and interest in developing accounting and finance operations skills.

Lead and develop a mid-market Account Executive team, including coaching, hiring, onboarding, performance management, pipeline reviews, and quota attainment. Build scalable sales playbooks, qualification and forecasting processes, CRM workflows, dashboards, and performance KPIs. Partner with Marketing, Product, and Customer Success to improve alignment, revenue growth, and expansion opportunities in the Italian B2B SaaS market.

Supports data subject requests across multiple jurisdictions and helps maintain request logs, templates, procedures, and response times. Assists the Legal team and DPO with contract drafting and review, privacy research, records of processing, data mapping, impact assessments, vendor checks, security questionnaires, privacy notices, and internal policies. The role is a six-month Milan-based internship with a €900 monthly reimbursement.

Build and maintain legal data infrastructure and document-processing pipelines, including OCR, text extraction, metadata tagging, anonymization, monitoring, alerting, and data-quality checks. Optimize systems for scale and reliability while securing sensitive user data. Collaborate with Product, AI Engineering, and Legal Engineering, owning production pipelines end to end. The role requires strong Python and ETL experience, database and cloud infrastructure expertise, and fluency in English and Italian.

Own an AI product area and an international European market, leading discovery, roadmap definition, feature delivery, experimentation, and launch quality. Collaborate with engineering, design, legal engineering, sales, marketing, and customer success. Drive market expansion through competitor analysis, localization, positioning, and go-to-market coordination while tracking activation, retention, and feature depth.

Build and operate full-stack features for an AI-powered legal platform. Work across frontend and backend systems, make technical decisions, own production services end to end, review code, mentor engineers, and collaborate with product and design teams. The stack includes Next.js, TypeScript, Python, Django, PostgreSQL, vector stores, LLM pipelines, and GitHub Actions.

Build agent-driven and RAG-based AI systems for legal applications. Responsibilities include fine-tuning and post-training LLMs, developing large-scale search and retrieval pipelines, creating NLP algorithms for legal documents, conducting end-to-end evaluations, and building domain-specific datasets with legal experts. The role also involves maintaining engineering standards and integrating machine learning models into production systems.

The Security & Compliance Lead will build Lexroom’s security function, own ISO 27001 certification and GDPR compliance, and establish continuous vulnerability management and patching processes. The role involves documenting risk decisions, supporting customer security requirements, developing policies and controls, preparing for audits, and embedding security practices across engineering. The position reports to engineering leadership and collaborates with IT and Infrastructure teams.

Own Italian accounting internalization, monthly close, invoice registration, bank reconciliations, pre-close checks, and audit readiness. Configure and improve the Light accounting platform, strengthen invoicing controls, and support accounting processes across European entities with local accountants. The role requires hands-on accounting experience, attention to detail, process-building, automation interest, and fluency in English and Italian. It is based in Milan with a hybrid work model.

Staff Engineer responsible for making architectural decisions across product squads, leading complex cross-team technical initiatives, influencing technical direction without direct authority, and raising engineering standards. The role requires broad frontend, backend, systems, and architecture expertise, experience designing large-scale distributed systems, and strong ownership and communication skills.

Own and develop Lexroom’s proprietary legal database, ensuring its accuracy, relevance, and defensibility as laws evolve. Validate AI product outputs, shape legal technology features, and translate lawyer feedback into product improvements. Collaborate with AI engineers and data annotators to create validation and training datasets and improve legal reasoning capabilities. Manage legal data partnerships, identify authoritative sources, and serve as a subject-matter expert across assigned legal domains while establishing team practices.

Own People Operations across multiple countries, including payroll accuracy, provider management, HRIS administration, employee lifecycle processes, benefits, ESOP administration, compliance, automation, and HR data quality. Lead and develop a People Operations team while partnering with Finance and using AI to streamline manual processes.

Graduate sales program rotating through SDR, BDR, and inbound or outbound Account Executive roles over 18 months. Responsibilities include qualifying leads, prospecting, building pipeline, conducting discovery calls and demos, handling objections, closing customers, managing territories, and improving sales playbooks. Participants receive structured coaching through a sales academy and may advance to mid-market, enterprise, or management roles based on performance.

Own go-to-market strategy for a Lexroom product area, managing launches, campaigns, positioning, content, sales and customer success enablement, and competitive intelligence. Coordinate cross-functional teams, adapt launches across European markets, create customer-facing and sales assets, gather field feedback, and improve messaging. The role requires strong writing, hands-on execution, stakeholder management, organization, and comfort working in an ambiguous SaaS scale-up environment.

Support and coordinate the Spanish Sales Academy, including onboarding, training programs, role-plays, materials, schedules, and success metrics. Co-deliver sales training, maintain playbooks and enablement content, convert successful sales practices into reusable resources, and collaborate with Sales Managers and Account Executives to address rep development needs. Help adapt proven enablement practices for the Spanish market while tracking how training impacts pipeline, calls, and demos.

Own and grow Lexroom’s partnership channel in the French market. Source, onboard, and manage consulting firms, system integrators, and enterprise partners; negotiate co-sell and revenue-share agreements; enable partners; track sourced pipeline and KPIs; and coordinate with Sales, Finance, Legal, and Product on commercial and integration opportunities.

Own Lexroom’s partnership channel in Spain by sourcing, onboarding, and growing consulting, systems integrator, and enterprise relationships. Manage strategic partner portfolios, joint account planning, co-selling, deal negotiation, enablement, CRM attribution, pipeline forecasting, KPI reporting, and quarterly business reviews. Collaborate with Sales, Finance, Legal, and Product to execute agreements, improve partnership playbooks, and identify integration opportunities.

Own Lexroom’s German partnership channel by sourcing, onboarding, and growing consulting, systems integrator, and enterprise relationships. Lead co-selling, negotiate partnership agreements, enable partners, track sourced pipeline and KPIs, and coordinate with Sales, Finance, Legal, and Product on commercial and integration opportunities. The role requires strong B2B SaaS partnerships experience, enterprise networks, deal negotiation skills, analytical rigor, and fluent English plus German.