Teams at Lexroom

Lead the Spanish Customer Success function while managing key SMB accounts. Own renewals, expansion, retention, account health, and customer feedback. Hire, coach, and develop CSMs, localize Spanish-market playbooks, collaborate cross-functionally, and monitor commercial metrics including NRR, GRR, usage, and churn risk. The role evolves from player-coach Team Lead to full Team Manager as the team expands.

Build and optimize the company’s finance CRM, configuring workflows, properties, pipelines, and data structures. Create reliable cross-country dashboards and reports, maintain data accuracy, translate Finance team requirements into operational workflows, and identify and resolve process or data issues independently. Support integrations and the future scalability of finance data infrastructure in a fast-growing international SaaS environment.

Supports Lexroom’s finance and administrative operations by issuing customer invoices, preparing supplier payment batches, registering the company on supplier and procurement portals, maintaining compliance documentation, recording accounting entries, processing international payments, and reconciling accounts. The role requires precision, strong attention to detail, fluent Italian, working English, and interest in developing accounting and finance operations skills.