Teams at Letter AI

Own product marketing for Letter Compass, including positioning, messaging, go-to-market launches, competitive intelligence, customer research, roadmap input, sales enablement, and adoption and expansion initiatives. Partner cross-functionally with Product, Sales, Customer Success, Demand Generation, and Marketing to communicate Compass’s value to RevOps and sales leaders and help sellers compete effectively.

Own full-cycle recruiting for a fast-growing AI startup, including sourcing, screening, interview coordination, offers, and closing. Partner with hiring managers to define candidate profiles, improve job postings and interview processes, and establish consistent evaluation practices. Help optimize recruiting technology, workflows, automation, and employer branding while providing a high-touch candidate experience in a fast-paced, primarily in-office environment.

Own customer marketing and community programs that strengthen relationships, generate advocacy, and support growth. Build customer engagement strategies, peer-learning programs, events, webinars, testimonials, case studies, customer references, and community content. Identify and nurture customer champions while partnering with Customer Success, Sales, and Product Marketing. Establish processes, tools, and reporting to measure community engagement, advocacy, and program impact.