Jobs at LendingClub

Design, deliver, and operate secure, scalable multi-account AWS infrastructure and Kubernetes/EKS platforms. Own production changes end-to-end, improve networking, identity, observability, CI/CD, resilience, and infrastructure security while reducing operational toil and supporting compliance.

Serves as a strategic HR partner to Operations and the Lehi hub. Responsibilities include workforce analytics, talent and succession planning, compensation, retention, leadership development, employee relations investigations, manager coaching, organizational effectiveness, HR program design, and employee experience. The role also identifies responsible AI opportunities, advises senior leaders, leads cross-functional people initiatives, and acts as the Lehi site people leader.

Monitors real-time staffing, adherence, call volume, KPIs, and dialer performance throughout each day. Manages campaigns, pacing, schedule exceptions, overtime, and voluntary time off while maintaining accurate workforce management reports. Translates operational data into recommendations, communicates risks to leadership, and coordinates standardized processes across partner locations. Requires strong analytical, reporting, communication, judgment, and adaptability skills in a fast-paced contact center environment.

Serve as a strategic HR business partner to the Technology organization, advising senior leaders and driving initiatives across talent assessment, succession planning, retention, compensation, leadership development, performance management, and organizational effectiveness. Analyze workforce trends, facilitate development programs, improve employee experiences, and apply AI responsibly to HR workflows. The role requires strategic influence, hands-on execution, sound judgment in sensitive matters, and collaboration across a complex organization.

Lead ownership of test automation for core product features: build and evolve automation frameworks, write automation scripts, drive CI/CD testing strategies, mentor QA engineers, coordinate cross-team testing and release efforts, and leverage AI tools to accelerate quality outcomes.

Serve as strategic HR partner to Technology, shaping and executing people strategy. Drive talent assessment, succession planning, retention, compensation, leadership development, and manager/IC development. Use data and AI tools to analyze workforce trends, advise senior leaders, coach managers, and deliver cross-functional people programs to improve performance and organizational health.

The Data Platform Architect will define technical architecture for data and AI platforms, ensuring compliance and scalability, while leading integrations and governance across teams.

Manage and optimize partner relationships and onboarding, coordinate cross-functional launches, track and report performance, use AI to accelerate reporting and analysis, identify tests and improvements, reduce borrower friction, and surface risks to stakeholders.

Drive performance for Personal Loans programs (TopUp, Refi, Pre-Approved) by analyzing data, building dashboards, supporting experiments, partnering with Product/Marketing/Risk/Finance, and translating insights into actionable program improvements.

Manage relationships with external partners for personal loans by overseeing performance, driving strategic initiatives, and collaborating across teams to implement changes.

Lead strategy, architecture, and operations of LendingClub's enterprise data and AI platforms. Deliver customer data foundation, self-service tooling, MLOps, model serving, governance, observability, and production reliability. Manage Data Engineering, ML Platform, Governance, and Production Support teams while partnering with product, analytics, risk, and compliance to enable analytics, operational decisioning, and responsible AI adoption in a regulated banking environment.

The Sr Corporate Counsel will provide legal support in consumer finance, develop products, ensure regulatory compliance, and advise business teams.

Lead the Decision Systems team to design and operate scalable decisioning infrastructure, ensuring effective risk management and business outcomes. Drive cross-functional collaboration and optimize technology strategy.

Own the roadmap and delivery for marketing data products and the Customer Data Platform. Lead AI-driven marketing solutions, partner integrations (credit bureaus, adtech), and cross-functional execution. Translate analytics into product features, write requirements, run PI planning and scrum ceremonies, prioritize by impact, and track performance to optimize offer delivery and campaign outcomes.

Investigate and mitigate payment and account fraud by performing manual reviews, alert triage, case management, trend analysis, and cross-team coordination with law enforcement, customer service, compliance, and data teams to implement controls and support audits.

Lead analysis and optimization for web and paid digital channels: build dashboards, run experiments, forecast spend/LTV, partner with cross-functional teams, and translate data into actionable marketing recommendations.

Lead strategy and delivery of internal Operations and Contact Center platforms. Define product vision, run discovery and experimentation, prioritize outcome-driven roadmaps, drive delivery with engineering and design, ensure regulatory and risk compliance, measure operational KPIs (efficiency, quality, agent satisfaction), and align cross-functional and executive stakeholders to modernize agent workflows and scale operations.

Lead development and implementation of personal loan underwriting and pricing strategies. Design A/B tests, analyze loan data to optimize risk-adjusted revenue, and build dashboards tracking funnel conversion and portfolio KPIs. Partner with engineering to implement strategies and expand data sources, leveraging AI and analytics to improve decisioning, pricing, and risk mitigation.

Lead integrated IT and financial/operations audits, define integrated audit approach, test ITGCs (access, change management), support SOX scoping and remediation, audit AI use, use data analytics/AI tools to improve testing, and mentor audit team members while communicating findings to stakeholders.

The Sr Director of Product Management will lead the Personal Loans product team, define product vision, and ensure impactful customer outcomes while collaborating with cross-functional teams to improve business performance.