Jobs at Legion Technologies

Implement and configure Legion's workforce management platform for retail/hospitality customers. Lead discovery, build solution blueprints with senior staff, configure and test systems, deliver training, support rollouts, manage customer expectations, and advocate for product improvements to drive adoption and business results.

Hands-on technical leader who defines and owns long-term architecture for an AI-native, multi-tenant workforce management platform. Drives decisions across AI/ML, optimization, distributed systems, data platforms, security, reliability, and scalability; writes designs and prototypes; mentors senior engineers; ensures enterprise readiness, compliance, and operational excellence.

Lead customer implementations of workforce management solutions, ensuring project success through configuration, training, and adherence to Agile methodologies while maintaining high customer satisfaction.

The Chief Architect will lead the technical direction for Legion's Workforce Management platform, focusing on architecture decisions, AI systems, and scalable software solutions. Responsibilities include hands-on coding, technical leadership, and ensuring systems meet enterprise standards for performance and security.

Drive enterprise revenue by sourcing and closing large SaaS deals, developing account-level strategies, building executive pipelines, leading deals through the full sales lifecycle, creating ROI-focused business cases, and maintaining accurate pipeline and forecast data in Salesforce CRM.

Build and evolve a high-performance, data-driven frontend for a Java enterprise application. Implement secure, scalable UI features using AngularJS and React, ensure cross-browser compatibility, participate in architecture and testing planning, support customers (including travel), join on-call rotation, and collaborate with global teams to drive product adoption.

Hunts and closes net-new enterprise accounts in a named North American territory. Develops GTM and account strategies, builds executive relationships, manages full sales cycle, crafts ROI/business justification, collaborates cross-functionally, and maintains pipeline and forecasts in Salesforce to exceed revenue targets.

Serve as a dedicated technical partner for assigned customers, advising on product configuration, driving feature adoption, coordinating complex support issues, conducting release readiness, and advocating customer needs across Support, Engineering, and Product teams to maximize platform value.

Serve as the dedicated technical partner for assigned customers, guiding system configuration, driving feature adoption, coordinating complex support issues, and acting as the voice of the customer across Support, Engineering, and Product. Conduct release readiness, run regular customer reviews, analyze support trends, and provide consultative recommendations to maximize platform value and ensure successful adoption.

Provide broad corporate legal support: draft, review, and negotiate commercial and SaaS agreements; advise cross-functional teams on compliance; develop policies; conduct legal research; coordinate with outside counsel; assist with corporate governance, entity matters, and special projects to mitigate risk and support business objectives.

Lead and grow a QA engineering team to define QA strategy, KPIs, test planning, automation, and release certification. Own automation frameworks (Playwright), CI/CD pipelines (Argo, Jenkins), observability (Datadog), and defect management (GitHub). Drive cross-functional alignment, root-cause analysis, documentation, and present quality metrics to senior leaders.

Lead and coordinate end-to-end cloud software releases, manage timelines and cross-functional readiness, automate release workflows with AI agents, ensure compliance and quality, triage defects, and communicate status to stakeholders.

Lead and deliver Legion workforce management implementations: configure and test the platform, manage multiple enterprise projects, run workshops and trainings, oversee configuration documentation, and ensure customer adoption and success.

Provide enterprise-grade technical support for Legion's WFM SaaS: troubleshoot and reproduce issues across web and mobile, manage escalations to engineering, support integrations and APIs, own Zendesk/Jira tickets within SLAs, create knowledge-base content, mentor other support engineers, and maintain product/configuration expertise (including Workato familiarity).

Lead and manage technical implementation and integration projects for Legion's cloud-based workforce management platform. Oversee an engineering team, serve as Scrum Master, deliver integrations (APIs, ETL, integration platforms), ensure testing and documentation, manage customer relationships, provide training and escalate resolution, and improve processes for successful cross-region deployment and customer satisfaction.