Jobs at Legal Monkeys

Provides onboarding, offboarding, hardware and software provisioning, helpdesk support, troubleshooting, application integrations, cybersecurity awareness training, endpoint protection, IT asset management, vendor coordination, reporting, and compliance support. Maintains secure and reliable systems while assisting end users, implementing technology improvements, and providing occasional after-hours technical support.

Provide onboarding, offboarding, hardware and software provisioning, helpdesk support, troubleshooting, user training, cybersecurity awareness, software integration maintenance, IT asset management, vendor coordination, and systems reporting. Maintain endpoint protection, security, reliability, HIPAA compliance, budgets, inventory, and IT documentation while supporting technology improvements and occasional after-hours issues.

As COO, lead operational execution, streamline processes, empower teams, ensure customer focus, and manage financial objectives to drive growth.

Make phone, email, and chat contacts with medical providers to retrieve medical records and bills for law firms. Manage assigned requests daily, ensure authorizations, track progress in the system, solve issues, and maintain professional communication and organization.