Teams at Legal Monkeys

Provides hardware and software support, employee onboarding and offboarding, helpdesk administration, application and system integration support, cybersecurity awareness training, endpoint protection, IT inventory management, vendor coordination, reporting, and HIPAA compliance. Troubleshoots technical issues, maintains reliable infrastructure, supports software implementations, and recommends technology improvements.

Provides onboarding, offboarding, hardware and software provisioning, helpdesk support, systems integration maintenance, cybersecurity awareness training, endpoint protection, asset management, vendor software support, and IT compliance. Troubleshoots technical issues, maintains reporting infrastructure and inventory records, supports HIPAA compliance, coordinates technology purchases, and recommends improvements to organizational systems.

Contact medical providers by phone, email, and chat to retrieve medical records and bills for personal injury law firms. Manage assigned requests, complete authorizations, track progress in an internal system, resolve issues, and maintain professional relationships while meeting daily goals in an organized, on-site office environment.