Jobs at Legacy Ventures

Manage front office operations to ensure guest satisfaction, quality service, and policy compliance. Hire, train, evaluate, and discipline staff; resolve guest complaints; implement franchise/company programs; work with sales to improve occupancy and revenue; and maintain front office systems and equipment.

Supervise front desk operations to ensure smooth check-in/out, accurate billing, high guest satisfaction, staff scheduling and training, coordination with housekeeping/engineering, and acting as point of contact when needed.

Manage Front Office and Housekeeping operations, including hiring, training, scheduling, performance management, guest relations, inventory and cash handling, PMS updates, room and public-area inspections, compliance with brand standards, coordination with Sales, Engineering, Accounting, Valet, Security and outsourced F&B, and conducting department meetings.

Serve as the hotel's front-line representative handling guest check-in/check-out, reservations, payments, inquiries, concierge services, record-keeping, and promoting hotel services while ensuring professional communication and prompt resolution of guest requests.

Support sales team by processing group contracts, reservations, and commissions; manage sales materials and logistics; coordinate with departments for events, VIPs, and site visits; maintain accurate records, communicate with clients and reservations, and perform administrative duties to ensure smooth operations and fulfillment.

Manage front office operations and staff to deliver high-quality customer service, enforce corporate/franchise LSOPs and SOPs, resolve guest complaints, support sales strategies to improve occupancy and maintain front office systems and equipment while meeting financial goals.

Support the sales team by processing group contracts and reservations, managing sales materials and logistics, coordinating with departments for booked business, conducting site visits and tours, assisting with VIP and special reservations, and performing administrative tasks to help meet monthly and annual targets.

Entry-level kitchen role responsible for washing and sanitizing dishes and kitchenware, maintaining cleanliness and compliance with health standards, assisting with basic food prep and storage, unloading deliveries, restocking inventory, and supporting other kitchen staff with cleaning and maintenance tasks.

Oversee front desk operations to ensure smooth guest check-ins/outs, accurate billing, high guest satisfaction, staff scheduling and training, coordinate with housekeeping/engineering, handle special/group requests, resolve issues and act as Front Office Manager when needed.

Supervise front desk operations to ensure guest satisfaction, accurate billing, smooth check-ins/outs, staff scheduling/training, reservations support, and coordination with housekeeping and engineering.

Oversee property maintenance and security operations for a resort: hire and manage staff, enforce safety/OSHA and life-safety systems, run preventative maintenance, manage vendors and contractors, control inventory and budgets, maintain HVAC, building aesthetics, and complete work orders with proper documentation and training.