Jobs at Legacy Funeral Group

Manages and coaches Family Service and Advanced Planning Professionals, overseeing scheduling, lead distribution, performance, training, customer service, sales compliance, hiring, and team development. The role supports revenue generation, pre-need budget attainment, complaint resolution, community networking, contract review, and regulatory adherence while serving grieving families professionally. Requires collaboration with management and other departments, strong communication, and a valid Texas driver’s license.

Provides clerical and administrative support for funeral home, cemetery, and crematory operations. Duties include preparing permits, certificates, schedules, contracts, payments, veteran paperwork, and memorial orders; maintaining records and inventory; assisting with payroll, accounts payable, compliance, funeral preparation, reception coverage, and customer inquiries.

Provides front-office and administrative support for a funeral home, cemetery, or crematory. Responsibilities include customer and visitor service, phone support, scheduling, document and contract maintenance, invoice and accounts payable processing, license renewals, supply management, report preparation, and coordination with grieving families and internal stakeholders.

Serves as the funeral home’s first point of contact, greeting families, answering calls, providing administrative support, maintaining reception and service areas, managing supplies and documentation, preparing memorial materials, coordinating support staff, and assisting with funeral and memorial services. Requires compassionate, professional communication and the ability to support grieving families, funeral directors, managers, and coworkers.

Leads all staff and operations at an assigned location, overseeing customers, facilities, financial performance, communications, training, community relationships, and compliance. Spends most time on-site coaching employees, improving business performance, addressing issues, and ensuring company policies and values are followed. Requires licensed funeral director and embalmer credentials, embalming knowledge, prior high-volume funeral director experience, management experience, and strong communication, leadership, compassion, and integrity.

Provides administrative and organizational support to the Chief Operating Officer and General Counsel. Responsibilities include calendar management, document preparation and proofreading, confidential file and contract management, deadline tracking, contract execution coordination, communications, records retention, and compliance-related administration. The role requires strong organization, communication, discretion, and proficiency with Microsoft Office.

Provides clerical and administrative support for funeral home, cemetery, and crematory operations. Duties include preparing permits and certificates, processing contracts, payments, payroll, and accounts payable, maintaining records and schedules, ordering and tracking memorial products, assisting with funeral services, supporting reception, and helping location management maintain compliance and daily operations.

Manages funeral home and cemetery sales teams, coaching Family Service and Advanced Planning Professionals on customer service, prospecting, presentations, compliance, and closing practices. Oversees scheduling, lead distribution, performance plans, hiring, training, discipline, budgets, complaints, contracts, and regulatory compliance. Generates leads through community networking and seminars, communicates team progress to leadership, and supports customer satisfaction and market growth without handling remains.

Manages and coaches Family Service and Advanced Planning Professionals while overseeing sales activities, lead distribution, performance plans, customer satisfaction, compliance, contracts, hiring, training, and team administration. Develops sales budgets, generates community leads, coordinates seminars, handles complaints, supports estate-planning initiatives, and reports team progress to senior management. The role requires collaboration with grieving families and adherence to applicable sales regulations.