Jobs at Leepfrog Technologies, Inc.

Provides Tier-2 technical support for CourseLeaf software clients, including troubleshooting, configuration changes, milestone processing, patches, upgrades, ticket resolution, documentation, and client education. The role manages assigned client accounts, coordinates with internal teams, communicates issue updates, and supports implementation handoffs. It may also provide backup Tier-1 coverage, office duties, and occasional weekend or holiday support.