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As a Client Manager, you will cultivate strong relationships with clients, ensuring successful program implementation and ongoing support. Your role includes onboarding, product training, managing key client data, handling escalations, tracking performance metrics, and collaborating with finance for billing accuracy.

As Client Success Support, you will manage client relationships, support onboarding and program implementation, track and report client performance metrics, handle escalations, and ensure timely renewals and satisfaction. You'll collaborate with various departments and contribute to identifying upselling opportunities.