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As a Client Success Manager, you will build relationships with clients, oversee program implementation, manage client data, handle escalations, ensure timely renewals, and support sales in contract renewals, while tracking client satisfaction and program metrics.

As a Client Manager, you will cultivate strong relationships with clients, ensuring successful program implementation and ongoing support. Your role includes onboarding, product training, managing key client data, handling escalations, tracking performance metrics, and collaborating with finance for billing accuracy.

As a Client Success Manager, you will build strong relationships with clients, oversee program implementation, manage learner performance metrics in Dynamics, track key client data, handle escalations, support contract renewals, and identify opportunities for upselling.