Jobs at Leapsome

Manage SMB SaaS customer relationships, renewals, retention, expansion, and adoption. Advise customers on HR best practices, track success KPIs and account health, improve scalable success processes, and identify at-risk accounts. Gather customer feedback and collaborate with Product and Engineering on roadmap improvements. Deliver strong customer experiences while communicating product value and ROI. The role requires fluent German and English and is based in Berlin with a hybrid schedule.

Lead and mentor a team of engineers, manage HRIS product delivery, collaborate cross-functionally, and drive sustainable engineering practices while contributing hands-on coding.

Own the creative strategy and production engine for paid social growth across Meta, LinkedIn, and YouTube. Develop positioning, messaging, concepts, copy, video, static, UGC, and creator partnerships; manage testing and iteration using performance data. Independently operate paid social campaigns, including targeting, budgets, bids, QA, forecasting, and ROI optimization. Collaborate with Performance Marketing, Growth, Product Marketing, and Design while occasionally supporting paid search.

Develop and run enablement programs for Customer Success, Account Management, and Sales teams. Own onboarding, AI-supported learning workflows, workshops, coaching, career frameworks, and organizational design. Partner cross-functionally to align learning priorities, improve renewals and expansion, reduce ramp time, and embed Leapsome’s culture across GTM teams and locations. This is a one-year limited contract based in Berlin with hybrid office attendance.

The High-Velocity Account Executive manages the sales process for small businesses, focusing on quick sales cycles and relationship building to convert leads into customers.

As a Technical Support Specialist, you'll troubleshoot technical issues, support customers, collaborate across teams, and contribute to resources and process improvements.

The role involves full responsibility for the sales cycle, including prospecting, conducting demos, negotiating, and relationship management, with a focus on delivering excellent customer experiences using AI-driven strategies.

As a High-Velocity Account Executive, you'll manage the sales cycle for small companies, qualifying leads, running demos, negotiating, and closing deals while building relationships and collaborating to enhance the sales process.

The Head of Growth & Lifecycle will lead Leapsome's demand generation strategy, focusing on pipeline and revenue outcomes through automated, scalable growth processes, while mentoring a high-performance team.

The Head of Growth & Lifecycle at Leapsome will lead strategy and execution of demand generation, oversee the AI-augmented growth engine, and drive revenue growth through innovative marketing and lifecycle programs.

Outbound SDR responsible for researching and prospecting HR/People leaders, qualifying outbound leads, booking meetings, and handing off opportunities to AEs. You'll design messaging, run outbound campaigns with Marketing/RevOps, keep CRM accurate, and develop expertise in HR tech and Leapsome's competitive positioning.

Build outbound pipeline by researching and prospecting HR and People leaders via calling, LinkedIn, and email. Qualify outbound leads, book meetings for AEs, partner with Marketing and RevOps on campaigns, and keep CRM data accurate. Test messaging and prioritization to optimize outreach and grow pipeline while learning HR tech and competitive positioning.

The Senior Content Marketing Manager leads German content strategy, creating localized content, managing SEO efforts, and collaborating on multi-channel campaigns to enhance Leapsome's market presence.

As a Senior QA Engineer, you will integrate closely with development teams, conduct automated and manual testing, drive the design of frameworks, and innovate QA processes with AI technologies.

Design and run enablement programs for Customer Success and Account Management to increase renewals and expansion. Build AI-assisted knowledge management, onboarding, ramp paths, workshops, and coaching on client calls. Maintain career frameworks, align stakeholders across GTM, and support sales enablement and culture projects. This is a 1-year limited contract based in Berlin with hybrid expectations.

The Lead Product Engineer will design and implement AI-driven applications, ensure secure architecture, and mentor the engineering team, owning end-to-end feature delivery.

As a Customer Success Manager, you'll manage customer relationships, drive retention, and support clients using the Leapsome platform, focusing on adoption and growth strategies.