Jobs at Leap Tools

Lead go-to-market strategy and market penetration for the furniture segment. Orchestrate product launches, analyze competitors and industry trends, build industry relationships, conduct customer interviews, develop strategic messaging and sales enablement materials, align product roadmaps with market needs, and track adoption and revenue KPIs to drive growth.

Lead go-to-market strategy and market penetration for the furniture segment. Develop launch plans, competitive insights, industry relationships, customer messaging, sales enablement materials, and partnerships with Product and Sales. Track adoption and revenue KPIs, identify tactical growth opportunities, and translate product value into compelling solutions for furniture dealers and manufacturers.

Lead go-to-market strategy and product launches for expansion into the furniture segment. Drive market penetration, competitive analysis, industry networking, customer interviews, press visibility, sales enablement, strategic messaging, product feedback, and KPI-based growth initiatives. Partner cross-functionally with sales and product teams to translate Roomvo’s value into revenue and adoption across furniture dealers and manufacturers.

Develop and execute go-to-market strategies for expanding into the furniture segment. Lead product launches, competitive and industry analysis, customer networking, sales enablement, strategic messaging, and cross-functional roadmap alignment. Build relationships with furniture dealers and manufacturers, identify market-entry opportunities, support sales penetration, and track adoption and revenue KPIs to refine growth strategies.

Lead go-to-market strategy and product launches for expansion into the furniture segment. Develop market penetration tactics, analyze competitors and industry trends, build customer and industry relationships, create strategic messaging and sales enablement materials, collaborate with Product on roadmap priorities, and track adoption and revenue KPIs to optimize growth.

Lead go-to-market strategy and product launches for expansion into the furniture segment. Analyze competitors and industry trends, build customer and industry relationships, develop sales enablement and strategic messaging, align product roadmaps with market needs, and track adoption and revenue KPIs. The role partners closely with sales and product teams to drive market penetration, customer traction, and revenue growth in visual technology for furniture and home decor.

Manage the post-onboarding lifecycle for SMB customers, focusing on customer health, retention, expansion, and adoption. Build trusted relationships, identify customer needs and growth opportunities, advocate for customers internally, maintain accurate records in customer success software, and collaborate with product, sales, and leadership to improve customer experiences.

Manage the post-onboarding lifecycle for SMB customers, maintaining customer health, retention, and expansion. Build trusted relationships, identify customer needs and growth opportunities, advocate for customers internally, document issues and requests, and collaborate with product, sales, leadership, and customer success teams. Maintain accurate records in customer success software while managing competing priorities and technically complex processes.

Leads a team of Customer Success Managers serving mid-market customers. Responsibilities include growing and retaining accounts, increasing revenue retention, supporting escalations, coaching team members, documenting technical solutions, improving customer experiences, and partnering with Product, Sales, and Leadership. The role requires strong account management, technical understanding, data analysis, communication, and team leadership skills in a SaaS environment.

Leads a team of Customer Success Managers serving mid-market customers. Responsibilities include driving retention and revenue growth, coaching and developing CSMs, supporting escalations, documenting technical solutions, improving customer experiences, analyzing data, and representing customer needs to Product, Sales, and Leadership.

Manage relationships with approximately 100–150 clients, helping them build websites through the CMS platform. Provide tailored recommendations, product training, demos, consultations, and ongoing email and phone support. Gather customer insights to influence the product roadmap, improve internal processes, and support business development. Represent the company at selected industry events while collaborating cross-functionally with development, marketing, and customer success teams.

Own the design, development, and delivery of complex ERP features, backend services, APIs, data models, and user-facing functionality. Ensure reliability, performance, data integrity, and maintainability across production systems. Collaborate with Product and engineering teams, lead incident resolution, conduct code reviews, improve testing and monitoring, and mentor intermediate developers. Contribute to architecture, technical planning, hiring, and safe deployment practices including feature flags, incremental rollouts, and data migrations.

Manage the customer lifecycle for mid-market strategic accounts, focusing on customer health, retention, expansion, and adoption. Build trusted executive relationships, identify growth opportunities, advocate for customers internally, maintain accurate customer success records, and collaborate with Product, Sales, and Leadership. The role also includes mentoring Customer Success teammates and managing technically complex customer processes.

Own the definition and launch of a greenfield iOS and Android consumer app. Develop product concepts, write specifications, coordinate engineering delivery, define success metrics, and use data, experimentation, and user feedback to guide decisions. Apply computer vision and AI capabilities to create polished, intuitive consumer experiences while collaborating closely with engineering and cross-functional teams.

Own bespoke client projects end to end, from scoping and API design through UI, backend development, release, and production support. Build polished interactive tools, generative AI products, and client-embedded experiences using modern full-stack technologies. Collaborate closely with designers, improve reusable products, establish safe AI-assisted development practices, and contribute through code review, mentoring, documentation, hiring, and technical leadership.

Build and maintain production systems, engineering tools, CI/CD and release automation, testing infrastructure, and foundational engineering platforms. Investigate scalability bottlenecks and production incidents, automate system administration and integrations, and collaborate with QA and development teams. Provide mentorship, share knowledge, capture requirements, and improve engineering processes across the company.

Manage the post-onboarding lifecycle for SMB customers across LATAM, focusing on customer health, retention, expansion, and adoption. Build trusted relationships, engage C-suite stakeholders, identify growth opportunities, document customer needs, maintain accurate records in customer success software, and advocate internally for product and service improvements. Collaborate with sales, product, leadership, and customer success teams to deliver strong customer experiences.

Own the definition and launch of a greenfield iOS and Android consumer app. Develop product strategy, write specifications, coordinate engineering delivery, define success metrics, and use data, A/B testing, and user feedback to guide decisions. The role combines strong UI/UX judgment with computer vision and AI capabilities to create a polished consumer experience.

Manage the post-onboarding lifecycle for SMB SaaS customers across LATAM. Responsibilities include owning customer health, retention, and expansion metrics; building trusted customer relationships; identifying growth opportunities; advocating for customer needs internally; maintaining accurate records in customer success software; and collaborating with product, sales, and leadership teams to improve customer experiences.

Lead the architecture and evolution of scalable ETL and data-processing systems for customer product catalogs. Design reliable distributed systems, improve throughput and latency, strengthen fault tolerance and observability, and guide technical direction across teams. Mentor senior engineers, conduct architecture reviews, lead cross-functional initiatives, influence hiring and onboarding, and help shape the engineering organization’s long-term technical vision.