Jobs at Leap Tools

Build and qualify sales pipelines by prospecting through email, LinkedIn, and phone. Identify target accounts, create targeted campaigns with marketing and revenue operations, maintain detailed CRM records, and deliver qualified opportunities to Account Executives. The role requires strong communication, organization, curiosity, analytical ability, and confidence with cold calling in a remote-first B2B SaaS environment.

Manage the customer lifecycle for mid-market strategic accounts, driving customer health, retention, expansion, and platform adoption. Build trusted relationships with customers and C-suite stakeholders, identify growth opportunities, maintain accurate Salesforce records, advocate for customer needs internally, and mentor Customer Success colleagues. The role requires strong communication, technical learning ability, deadline management, and experience managing enterprise customers and a book of business.

Manage the post-onboarding lifecycle for a portfolio of SMB customers, driving customer health, retention, and expansion. Build trusted relationships, identify customer needs and growth opportunities, advocate for customers internally, maintain accurate records in customer success software, and collaborate cross-functionally to improve the customer experience. The role requires B2B SaaS customer success experience, technical aptitude, executive communication skills, organization, and English proficiency; Spanish or French is a bonus.

Manage the post-onboarding lifecycle for SMB SaaS customers, including customer health, retention, expansion, engagement, advocacy, and account records. Build trusted relationships, identify opportunities to increase platform adoption, communicate customer needs internally, and collaborate across product, sales, and leadership to improve customer experience.

Lead the marketing function and drive 10x revenue growth through product-led go-to-market strategy, marketing investment, customer insights, market positioning, and creative growth initiatives. Build and mentor a high-performing team, influence senior stakeholders, improve messaging and engagement, and maximize marketing ROI in a global B2B technology company.

Build scalable, high-performance consumer applications using computer vision and 3D experiences. Lead projects from concept through launch, own front-end systems, participate in architecture and design discussions, mentor engineers, improve development practices, support partners, and contribute to hiring and engineering culture.

Build scalable, high-performance front-end solutions for 3D interior-decor experiences using computer vision. Collaborate with product, design, stakeholders, and engineering teams to deliver customer-focused features. Own systems through development, deployment, operation, and continuous improvement while supporting partners and maintaining high quality. The role offers mentorship and growth in a remote-first environment.

Lead the architecture, development, and delivery of scalable backend systems, APIs, data pipelines, and services supporting global 3D and computer vision applications. Drive technical direction, system performance, resiliency, observability, and maintainability. Mentor senior engineers, conduct architecture reviews, lead cross-functional initiatives, influence hiring and team growth, and shape engineering culture and long-term technical vision.

Manage end-to-end visualizer integrations, coordinate with Professional Services and internal teams, design maintainable web-based visualizer solutions, create processes and documentation, and mentor Technical Project Management staff to deliver exceptional customer experiences on schedule.

Lead a team of Customer Success Managers serving mid-market customers. Responsibilities include growing and retaining the customer base, increasing revenue retention, resolving escalations, representing customer needs internally, documenting technical solutions, and coaching CSMs to achieve performance goals. The role also drives process improvements, customer satisfaction, strategic recommendations, and strong customer experiences in a SaaS environment.

Lead a team of Customer Success Managers serving mid-market customers. Drive retention, revenue growth, customer satisfaction, and exceptional experiences while coaching team members, supporting escalations, documenting technical solutions, analyzing data, and partnering with Product, Sales, and Leadership to improve customer outcomes.

Own specific product segments, define requirements, write product specs, coordinate development, collaborate with customers and cross-functional teams, use data and A/B testing to drive decisions, and maintain high quality and user-focused design.

Lead product development by working with users, customers, and engineering to define requirements, write product specifications, coordinate project delivery, build technical understanding, and use data (including A/B testing) to drive decisions and improvements.

Manage customer visualizer integrations end-to-end, partner with Professional Services and internal teams to deliver and design maintainable visualizer solutions, maintain processes and documentation, and provide technical expertise and best practices to ensure on-time, high-quality customer experiences.

As a UI/UX Designer, you will create innovative product design experiences using Figma, collaborate with cross-functional teams, and refine designs based on data-driven insights to enhance user experience.

Build and maintain production-scale infrastructure and automation: CI/CD, release automation, testing environments, monitoring and incident response. Improve scalability, tooling, and developer workflows; collaborate with engineers and QA and mentor peers to raise engineering infrastructure quality.

The role involves developing backend services using Python and Django, ensuring high availability and performance, and leveraging computer vision technology for 3D experiences in home decor.

Lead GTM technical operations and RevOps to optimize sales, marketing, and customer success processes. Own Salesforce CRM administration, reporting, quota allocation, enablement, and cross-functional discovery to drive adoption and revenue performance. Manage a Sales Ops Administrator and collaborate with engineering to build data models and dashboards that inform strategic decisions.

Lead and optimize end-to-end revenue operations across sales, marketing, and customer success. Manage Salesforce administration, data, reporting, quota allocation, enablement, and toolstack adoption. Drive cross-functional projects, build data models with engineering, triage user support, and directly manage Sales Ops staff to improve acquisition, productivity, and strategic decision-making.

Lead revenue operations across sales, marketing, and customer success. Own Salesforce CRM, data management, reporting, enablement, quota allocation, tooling, and cross-functional projects to improve sales productivity and adoption. Manage RevOps hires and partner with engineering to build analytics and data models that drive strategic decision-making.