Jobs at Leap Tools

Finance Manager reporting to the Controller, responsible for monthly and annual close activities, journal entries, reconciliations, revenue and deferred revenue accounting, sales tax filings, financial reporting, year-end support, and process improvements. The role reviews junior accountants’ work, coaches team members, manages deadlines, supports budgeting and forecasting, and helps develop accounting processes for business growth.

Own the definition and launch of a greenfield iOS and Android consumer app. Develop product concepts, write specifications, coordinate engineering delivery, define success metrics, and use data, experimentation, and user feedback to guide decisions. Apply computer vision and AI capabilities to create polished, intuitive consumer experiences while collaborating closely with engineering and cross-functional teams.

Leads a team of Customer Success Managers serving mid-market customers, growing retention and revenue, supporting escalations, and improving customer experiences. The role requires coaching CSMs, developing customer growth strategies, documenting technical solutions, representing customer needs internally, analyzing performance data, and partnering with Product, Sales, and Leadership. Candidates should have customer success or account management experience, strong leadership and communication skills, SaaS familiarity, and proficiency with Google Workspace and Salesforce.

Leads a team of Customer Success Managers serving mid-market customers. Responsibilities include growing and retaining accounts, increasing revenue retention, supporting technical customer needs, representing customer feedback internally, documenting solutions, improving customer experiences, coaching CSMs, and managing escalations.

Own bespoke client projects end to end, from scoping and API design through UI, backend development, release, and production support. Build polished interactive tools, generative AI products, and client-embedded experiences using modern full-stack technologies. Collaborate closely with designers, improve reusable products, establish safe AI-assisted development practices, and contribute through code review, mentoring, documentation, hiring, and technical leadership.

Build and maintain production systems, engineering tools, CI/CD and release automation, testing infrastructure, and foundational engineering platforms. Investigate scalability bottlenecks and production incidents, automate system administration and integrations, and collaborate with QA and development teams. Provide mentorship, share knowledge, capture requirements, and improve engineering processes across the company.

Manage the post-onboarding lifecycle for SMB customers across LATAM, focusing on customer health, retention, expansion, and adoption. Build trusted relationships, engage C-suite stakeholders, identify growth opportunities, document customer needs, maintain accurate records in customer success software, and advocate internally for product and service improvements. Collaborate with sales, product, leadership, and customer success teams to deliver strong customer experiences.

Manage the post-onboarding lifecycle for SMB SaaS customers, owning customer health, retention, expansion, and advocacy. Build trusted relationships, identify growth opportunities, maintain accurate customer records in Salesforce, communicate customer needs internally, and collaborate across teams to improve customer experience. The role requires B2B account management experience, technical aptitude, executive communication, strong organization, and proficiency with Google Workspace and Salesforce.

Own the definition and launch of a greenfield iOS and Android consumer app. Develop product strategy, write specifications, coordinate engineering delivery, define success metrics, and use data, A/B testing, and user feedback to guide decisions. The role combines strong UI/UX judgment with computer vision and AI capabilities to create a polished consumer experience.

Manage the post-onboarding lifecycle for SMB customers, focusing on customer health, retention, expansion, and product adoption. Build trusted customer relationships, identify growth opportunities, advocate for customer needs internally, maintain accurate success records, and collaborate cross-functionally to improve customer experiences. The role requires managing a book of business, engaging technical and executive stakeholders, and prioritizing multiple competing demands in a remote-first SaaS environment.

Manage the post-onboarding lifecycle for SMB SaaS customers across LATAM. Responsibilities include owning customer health, retention, and expansion metrics; building trusted customer relationships; identifying growth opportunities; advocating for customer needs internally; maintaining accurate records in customer success software; and collaborating with product, sales, and leadership teams to improve customer experiences.

Support 100–150 customers by helping them build websites through the CMS, providing product training, tailored recommendations, troubleshooting, and strategic consultations. Gather customer insights to influence the product roadmap, improve web-team processes, support new business through demos, and maintain client relationships via email and phone. Represent the company at select industry events and collaborate cross-functionally with development, marketing, and customer success teams.

Lead the architecture and evolution of scalable ETL and data-processing systems for customer product catalogs. Design reliable distributed systems, improve throughput and latency, strengthen fault tolerance and observability, and guide technical direction across teams. Mentor senior engineers, conduct architecture reviews, lead cross-functional initiatives, influence hiring and onboarding, and help shape the engineering organization’s long-term technical vision.

Lead the architecture and development of a greenfield iOS and Android consumer application from concept through launch and scale. Make foundational decisions across React Native, Expo, and native platforms; build polished, performant mobile experiences; establish engineering standards and release processes; integrate backend, computer vision, and AI capabilities; and mentor engineers while partnering with Product and Design.

Design UI and UX flows, improve design systems, maintain design integrity through product launches, and use data, user research, and A/B testing to refine experiences. Collaborate with engineering, product, marketing, sales, and customer success teams to create accessible, high-quality product designs and continuously iterate based on stakeholder and user feedback.

Manage customer visualizer integrations throughout their lifecycle, coordinating with Professional Services and internal teams to deliver technical solutions on time. Design maintainable visualization implementations, provide technical guidance to Customer Success, Sales, and Product teams, and help maintain processes, templates, and documentation. The role requires strong organization, communication, familiarity with web technologies and scripting, and proficiency with Google Workspace.

Manage visualizer integrations across the customer lifecycle, coordinating with Professional Services and internal teams to deliver scalable technical solutions on time. Define deliverables, roles, processes, documentation, and best practices while balancing complexity and technical debt. Provide technical expertise to Customer Success, Sales, and Product teams, mentor project-management colleagues, and support exceptional customer experiences.

Manage the customer lifecycle for mid-market strategic accounts, driving customer health, retention, expansion, and platform adoption. Build trusted relationships with customers and C-suite stakeholders, identify growth opportunities, maintain accurate Salesforce records, advocate for customer needs internally, and mentor Customer Success colleagues. The role requires strong communication, technical learning ability, deadline management, and experience managing enterprise customers and a book of business.

Lead the marketing function and drive 10x revenue growth through product-led go-to-market strategy, marketing investment, customer insights, market positioning, and creative growth initiatives. Build and mentor a high-performing team, influence senior stakeholders, improve messaging and engagement, and maximize marketing ROI in a global B2B technology company.

Build scalable, high-performance consumer applications using computer vision and 3D experiences. Lead projects from concept through launch, own front-end systems, participate in architecture and design discussions, mentor engineers, improve development practices, support partners, and contribute to hiring and engineering culture.