Jobs at LeadsOnline

Leads marketing strategy and execution to build brand awareness, generate demand, and support revenue growth. Manages marketing staff, multi-channel campaigns, budgets, agencies, and vendors while partnering with Sales and Product. Uses analytics to optimize campaign performance, ensures brand consistency, and develops marketing plans aligned with company goals. The role requires SaaS and law enforcement vertical experience, marketing automation and ABM familiarity, strong team leadership, and proficiency with CRM, analytics, and AI tools.

Supports daily HR operations, including HRIS recordkeeping, employee lifecycle transactions, onboarding and offboarding, benefits and leave administration, compliance documentation, employee inquiries, recruiting coordination, engagement surveys, performance-cycle reporting, and HR team assistance. The role also uses AI and HR technology to improve efficiency. This is a part-time, one-year contract based in Montreal.

Serve as a strategic HR partner to business leaders while personally managing employee relations, onboarding, performance support, compensation structures, job architecture, international HR operations, and total rewards programs. Build scalable HR processes in a high-growth technology company, support compliance across jurisdictions, and use AI tools to improve HR workflows, reporting, and communications.

Leads the global Customer Support organization across customer care, onboarding, technical support, training, deployment, security, and quality assurance. Develops support strategy, improves customer experience and retention, manages escalations and senior relationships, oversees geographically distributed teams, and drives KPIs, budgets, staffing, and operational excellence during the company’s transition to a subscription-based SaaS model.

Own the vision, roadmap, metrics, lifecycle, and execution of the Ballistics product line. Lead cross-functional collaboration with engineering, marketing, operations, sales, support, and leadership; guide Agile teams; drive launches and adoption; use data to prioritize decisions; and develop solutions for law enforcement customers in a distributed SaaS environment.

Leads legislative monitoring, regulatory analysis, government relations, lobbyist management, and policy strategy across U.S. jurisdictions. The role advises executives and business teams on legal and regulatory impacts, develops testimony and policy positions, manages lobbying compliance, represents the company before policymakers, and coordinates responses to legislative, regulatory, and public-sector developments affecting law enforcement technology and data practices.