Jobs at LBMX

Own product discovery, solution design, engineering collaboration, customer validation, metrics, adoption, and launch readiness for a B2B SaaS product. The role requires writing specifications, making trade-off decisions, running customer research, analyzing usage data, coordinating releases, and using AI tools throughout the product development lifecycle.

Build and manage relationships with existing SaaS customers, drive platform engagement, identify expansion opportunities, analyze trading partner data, lead customer meetings, resolve issues, and maintain accurate CRM records. The role requires customer advocacy, sales-minded relationship building, strong communication, analytical thinking, organization, and proficiency with Microsoft Office tools.

Lead product design across LBMX’s B2B SaaS portfolio, owning the end-to-end user experience, design system, user research, onboarding, accessibility, and in-product guidance. Partner with product managers and engineering, coach non-designers, support platform modernization, and use AI tools to accelerate research, prototyping, and documentation. The role is a senior individual contributor responsible for establishing design standards and improving usability and consistency across complex, data-heavy workflows.

Processes member and supplier collections, payments, rebates, reconciliations, journal entries, reports, and accounting data. Posts entries in Sage, resolves rebate inquiries, supports account maintenance, performs administrative tasks, and improves processes. Requires strong accounting knowledge, advanced Excel and Word skills, CRM experience, and excellent organization to manage multiple deadlines.

The Marketing Specialist develops content, demand-generation campaigns, social media, sales collateral, and video assets to build brand awareness and qualified pipeline. The role manages marketing automation and CRM workflows, tracks campaign performance, supports sales enablement and onboarding, and coordinates promotion of LBMX’s executive summit. Responsibilities also include event marketing, content repurposing, stakeholder collaboration, and maintaining consistent brand messaging across channels.

The Solutions Engineer partners with Account Executives on enterprise B2B sales opportunities. Responsibilities include technical discovery, solution design, product demonstrations, integration and implementation discussions, documentation, risk identification, and technical handoff to implementation teams. The role translates customer requirements into practical SaaS solutions involving EDI, APIs, ERP connectivity, and complex workflows while supporting sales enablement and collaboration across Product, Customer Experience, and Implementation.

Sell LBMX SaaS products (PIM, eCommerce, B2B Integration) to suppliers or independent businesses via inside sales. Prospect, manage sales calls, create proposals and campaigns, use webinars and Salesforce, collaborate with solutions engineers, marketing, and sales admin, complete forecasts and reports, and occasionally travel to industry events.

The Director of People is responsible for leading the People function, overseeing all HR operations, talent acquisition, performance management, and employee relations, while ensuring organizational growth and compliance.