Jobs at LBMX

Manage and grow relationships with existing clients on the Supply Cloud platform. Analyze customer performance, lead meetings, identify expansion opportunities, resolve issues, maintain CRM data, and deliver exceptional customer experiences while partnering with sales and internal teams.

Design and run onboarding, ramp, and coaching programs for Supply Cloud AEs. Use Gong and pipeline analysis to diagnose skill gaps, coach reps, partner with Marketing on sales content, run pipeline/forecast reviews, analyze KPIs, and report on quota attainment and ramp time.

Lead revenue operations for the Supply Cloud sales team: own forecasting cadence, enforce pipeline hygiene, use Gong and Salesforce to assess deal health, coach AEs, design onboarding/ramp, partner on enablement, and report KPIs to sales leadership.

Coach and support Account Executives to improve quota attainment and forecast accuracy by inspecting calls and pipeline with Gong, diagnosing deal risk, running forecast cadences, owning onboarding/ramp, producing enablement content with Marketing, and reporting on pipeline and KPI trends.

The Director of People is responsible for leading the People function, overseeing all HR operations, talent acquisition, performance management, and employee relations, while ensuring organizational growth and compliance.

The Sales Administrator will provide sales support, communicate with customers, assist account executives, manage CRM, and maintain reports.

The Customer Support Analyst assists clients with technical issues, manages customer setups, and ensures excellent customer service via multiple communication methods.

The Manager, EDI leads the EDI team, oversees project management, tracks staff performance, enhances customer experience, and develops training programs.