Jobs at LBMX

The Sales Administrator will provide sales support, communicate with customers, assist account executives, manage CRM, and maintain reports.

The Customer Support Analyst assists clients with technical issues, manages customer setups, and ensures excellent customer service via multiple communication methods.

Design and run onboarding, ramp, and coaching programs for Supply Cloud AEs. Use Gong and pipeline analysis to diagnose skill gaps, coach reps, partner with Marketing on sales content, run pipeline/forecast reviews, analyze KPIs, and report on quota attainment and ramp time.

Lead revenue operations for the Supply Cloud sales team: own forecasting cadence, enforce pipeline hygiene, use Gong and Salesforce to assess deal health, coach AEs, design onboarding/ramp, partner on enablement, and report KPIs to sales leadership.

Manage and grow relationships with existing clients on the Supply Cloud platform. Analyze customer performance, lead meetings, identify expansion opportunities, resolve issues, maintain CRM data, and deliver exceptional customer experiences while partnering with sales and internal teams.

Coach and support Account Executives to improve quota attainment and forecast accuracy by inspecting calls and pipeline with Gong, diagnosing deal risk, running forecast cadences, owning onboarding/ramp, producing enablement content with Marketing, and reporting on pipeline and KPI trends.

Manage schedules, resources, and project boards for complex SaaS implementations. Lead internal and customer kickoffs, track milestones, manage change requests, surface and escalate risks, coordinate cross-functional teams, and ensure smooth transitions to Customer Success while improving implementation processes and reporting.

The Director of People is responsible for leading the People function, overseeing all HR operations, talent acquisition, performance management, and employee relations, while ensuring organizational growth and compliance.

Sell LBMX SaaS products (PIM, eCommerce, B2B Integration) to suppliers or independent businesses via inside sales. Prospect, manage sales calls, create proposals and campaigns, use webinars and Salesforce, collaborate with solutions engineers, marketing, and sales admin, complete forecasts and reports, and occasionally travel to industry events.