Teams at Law Business Research

Edits and proofreads commercial content for accuracy, clarity, usability, and publication quality. Rewrites complex legal and technical material without changing meaning, creates headlines and promotional content, applies tagging and taxonomy, verifies links, reviews online editions, and coordinates publication with internal stakeholders. Uses Gen AI tools to support authors and improve content, while ensuring submissions meet style, product, and publishing guidelines.

Manage a portfolio of B2B customers throughout the customer lifecycle, driving onboarding, product adoption, engagement, retention, renewals, and satisfaction. Build relationships with users and decision-makers, create success plans, monitor customer health, deliver reviews and training, and identify risks and expansion opportunities. Use customer success platforms and data to support digital engagement programs, collaborate cross-functionally, maintain account records, and improve scalable customer success processes.

Identify and qualify prospective clients across APAC through outbound calls, email, and LinkedIn outreach. Engage warm prospects, understand their needs, schedule sales calls, and build relationships to support business growth. Maintain accurate CRM records, collaborate with internal teams, present product offerings, and develop knowledge of the legal information industry while complying with data-handling policies.