Jobs at Lantern

Designs, implements, and operates secure, scalable, highly available Azure infrastructure for healthcare applications. Develops Terraform infrastructure as code, maintains Azure DevOps and GitHub Actions CI/CD pipelines, and supports monitoring, incident response, disaster recovery, cost optimization, and regulatory compliance. Collaborates with security, application, product, and compliance teams while mentoring junior engineers and improving platform reliability.

Leads and scales commercial enablement for a 200-person B2B healthcare organization. Responsibilities include building the enablement team, owning sales onboarding and ramp, GTM readiness, certification, content governance, platform administration, coaching programs, and measurement tied to win rates, ramp velocity, and sales cycle performance. The role partners closely with sales, product marketing, clinical, product, and HR leaders while applying AI and conversation intelligence to improve commercial effectiveness.

Own and optimize Lantern’s B2B growth marketing technology stack, including Salesforce, HubSpot, Clay, Outreach, Nooks, and ZoomInfo. Design lead-management workflows, integrations, and measurable conversion tracking; deploy AI and agentic automation; pilot tools and evaluate build-versus-buy decisions. Maintain the systems roadmap, document outcomes, and communicate technical designs to marketing leadership. Collaborate with Salesforce teams and use Salesforce Flows, Apex, and SQL to deliver scalable solutions.

Own approximately 10 emerging-market client accounts while managing and coaching 3–4 Client Success Managers. Drive renewals, revenue growth, retention, escalations, client satisfaction, reporting, and account health analysis. Partner with the VP of Client Success on segment strategy, team development, process improvement, automation, and cross-functional initiatives. Maintain CRM and reporting accuracy while fostering a high-performance, collaborative team.

Manage a portfolio of clients to ensure successful delivery and long-term value; coordinate cross-functional teams, execute account plans and business reviews, resolve service issues end-to-end, maintain CRM data hygiene, drive retention and expansion, support engagement marketing initiatives, and proactively identify and prevent client problems.

Own Lantern’s identity control plane, including lifecycle automation, Entra ID, federation, Conditional Access, phishing-resistant MFA, privileged access, secrets, workload identities, and identity-as-code. Establish Zero Trust, RBAC/ABAC, JIT access, verification standards, and separation of duties for regulated healthcare systems handling PHI. Serve as the technical authority, partnering with cloud, service delivery, HR, and GRC teams while reporting to the CISO.

Leads multiple product engineering pods, owning roadmap delivery, team formation, technical standards, architecture, deployments, hiring, performance management, and leadership development. Partners with Product, QA, and business stakeholders to ship high-quality customer-facing software. The role also drives iterative development practices and adoption of AI-assisted SDLC tooling while reporting delivery health and risks to senior leadership.

Design, build, and maintain scalable, high-performance data pipelines, ingestion, transformation, and data export solutions. Implement data quality, testing, and monitoring, collaborate with product and stakeholders to build analytical data models, support production jobs, perform PoCs, and contribute to roadmap, standards, and documentation.

Lead commercial planning and compensation for Sales, Client Success, and Partnerships. Own annual planning cycle, design and administer incentive plans, maintain commission accuracy, build long-term financial models, create Board/executive materials, and partner with Commercial leadership and Finance to translate growth strategy into operational plans.

Partner with Commercial teams to discover root causes, design and deploy end-to-end AI automation solutions, drive adoption and enablement, run hackathons, and maintain a prioritized roadmap while collaborating closely with Engineering.

Lead strategic account management for large clients, ensuring retention, growth, and value realization. Develop service and revenue strategies, resolve escalations, onboard clients, mentor account managers, and deliver data-driven insights. Travel up to 20% for client meetings and events.