Jobs at Lakeshore Recycling Systems

Manage and grow relationships with mid-sized customers to drive revenue and retention. Use Salesforce to track activity, negotiate and renew service agreements, support pricing initiatives, address service issues with Operations, and participate in networking to expand account penetration.

Oversee daily operations within an assigned area, supervise drivers/laborers, ensure safety and operational efficiency, manage scheduling and staffing, optimize routes/facilities, report metrics, conduct assessments, and resolve customer or operational issues in real time.

Oversee daily operations within an assigned geographic area, supervise drivers/laborers, manage scheduling and safety, optimize routes/facilities, report performance metrics, and resolve operational and customer issues to maintain efficient, compliant service delivery.

Provide inbound and outbound phone, email, and chat support to customers. Strive for first-contact resolution, update customer records, explain products/services, escalate when needed, collaborate with team to improve processes, and participate in training. Maintain professionalism, meet attendance/scheduling requirements, and work assigned hours including some Saturdays.

Provide inbound and outbound phone, email, and chat support to customers; resolve issues and strive for first-contact resolution; update customer records; explain products/services; collaborate with team to improve processes; participate in training and special projects; adhere to company policies and scheduling requirements.

Process weekly payroll for 2,200+ employees across multiple pay groups, audit time entries, manage employee setup/terminations, handle LOA payments, wage garnishments, union deductions and reporting, ensure compliance with tax and labor laws, and support payroll policy and documentation.

Support the sales team by processing orders, managing contracts and CRM/Trux customer databases, creating sales reports, handling customer inquiries, assisting with promotions/trade shows, and providing administrative support (travel, scheduling, expenses) to meet sales targets.

Manage and retain mid-sized customer accounts to drive revenue growth by expanding use of company services, negotiating and renewing agreements, using Salesforce to track activity, collaborating with operations to resolve issues, monitoring market trends, and participating in industry events.

Oversee daily operations for an assigned geographic area, supervising drivers and laborers to ensure safety, scheduling, route and facility optimization, performance management, incident reporting, and continuous operational improvements. Coordinate staffing, handle customer issues, perform site visits, and report metrics to upper management.

Provide inbound/outbound phone, email, and chat support; resolve customer issues with first-contact focus; document interactions; collaborate with team to improve processes; explain products/services to prospective customers; participate in training and special projects; follow company policies and schedules.

Provide exceptional customer support via inbound/outbound phone, email, and chat. Strive for first-contact resolution, update customer records, explain services, handle orders/inquiries/complaints, escalate when needed, collaborate on process improvements, and participate in training. Maintain professionalism, meet scheduling requirements (40 hrs/week plus occasional Saturdays), and perform some regional travel.

Lead and develop a regional sales team to execute business strategies, hit sales forecasts and KPIs, manage hiring/training/coaching, oversee CRM-driven pipeline, support pricing and bids, maintain market and product knowledge, and ensure timely sales reporting and customer agreement reviews.