Jobs at Lakeshore Recycling Systems

Provide inbound/outbound phone, email, and chat support to customers; resolve issues, update customer records, explain products/services, escalate when needed, and collaborate with team to improve processes and deliver excellent customer experiences.

Manage and grow relationships with mid-sized customers to drive revenue and retention. Use Salesforce to track activity, negotiate and renew service agreements, support pricing initiatives, address service issues with Operations, and participate in networking to expand account penetration.

Provide inbound and outbound phone, email, and chat support to customers; resolve issues with first-contact resolution, update customer records, explain products/services, escalate when needed, collaborate with team to improve processes, participate in training, and perform special projects. Maintain professionalism, adhere to policies and schedules, and meet attendance and performance expectations.

Oversee daily operations and frontline laborers on a materials recovery production line, ensuring safety, productivity, scheduling support, performance tracking, and routine maintenance while reporting metrics to management.

Oversee daily operations within an assigned geographic area, supervise drivers/laborers, manage scheduling and safety, optimize routes/facilities, report performance metrics, and resolve operational and customer issues to maintain efficient, compliant service delivery.

Supervise daily operations within an assigned area, manage drivers/laborers, ensure safety and compliance, oversee scheduling and route/facility optimization, report performance metrics, conduct site visits and training, and resolve customer or operational issues to improve efficiency.

Provide exceptional customer support via inbound/outbound calls, email, and chat. Aim for first-contact resolution, update customer records, escalate or route issues, develop product knowledge, collaborate with team to improve processes, and participate in training and special projects.

Oversee daily operations within an assigned geographic area, supervise drivers/laborers, ensure safety and compliance, manage scheduling and performance, optimize routes/facilities, report metrics, and resolve operational or customer issues.

Process weekly payroll for 2,200+ employees across multiple pay groups, audit time entries, manage employee setup/terminations, handle LOA payments, wage garnishments, union deductions and reporting, ensure compliance with tax and labor laws, and support payroll policy and documentation.

Support the sales team by processing orders, managing contracts and CRM/Trux customer databases, creating sales reports, handling customer inquiries, assisting with promotions/trade shows, and providing administrative support (travel, scheduling, expenses) to meet sales targets.

Drive new business within an assigned territory by prospecting, cold calling, qualifying leads, managing the sales cycle, developing proposals and presentations, upselling services, and maintaining CRM records to meet monthly revenue targets while building customer relationships.

Manage and retain a portfolio of small-to-medium commercial accounts, using Salesforce to track activity, execute retention strategies, negotiate and renew service agreements, identify upsell opportunities, collaborate with operations, and meet retention and growth targets.

Provide inbound/outbound phone, email, and chat support; resolve customer issues with first-contact focus; document interactions; collaborate with team to improve processes; explain products/services to prospective customers; participate in training and special projects; follow company policies and schedules.

Manage and grow mid-sized customer accounts within an assigned territory by deepening adoption of services, negotiating and renewing service agreements, retaining customers, using Salesforce to track activity, collaborating with Operations, and meeting revenue and retention goals.

Manage and grow revenue within an assigned territory by retaining and upselling to large commercial customers. Develop strategic account plans, conduct business reviews, negotiate contracts, use Salesforce to track interactions, collaborate with internal teams, attend industry events, and resolve customer issues to drive loyalty and profitability.

Oversee daily operations for an assigned geographic area, supervising drivers and laborers to ensure safety, scheduling, route and facility optimization, performance management, incident reporting, and continuous operational improvements. Coordinate staffing, handle customer issues, perform site visits, and report metrics to upper management.

Lead strategic sourcing and procurement for fleet assets and major spend categories. Develop TCO-driven acquisition, leasing, maintenance, and disposal strategies, manage OEM/vendor relationships, negotiate contracts, oversee SLAs and compliance, set procurement KPIs, support fleet modernization (electrification/alternative fuels), partner with Operations/Finance, and drive cost-reduction and sustainability initiatives.

Oversee daily operations for an assigned area, ensuring driver/laborer safety, scheduling, route and facility optimization, performance reporting, and team supervision. Conduct site assessments, handle customer issues as needed, and promote a positive, accountable work environment.

Provide inbound and outbound phone, email, and chat support to customers. Strive for first-contact resolution, update customer records, explain products/services, escalate or redirect complex issues, collaborate with team to improve processes, and participate in training. Maintain professional communication, adhere to scheduling and attendance policies, and handle occasional regional travel and special projects.

Supervise daily operations for an assigned area: manage driver/laborer safety and training, schedule shifts, optimize routes/facilities, report metrics, conduct site visits and incident reporting, lead and coach staff, resolve customer issues, oversee routine maintenance, and perform physical tasks with occasional regional travel.