Jobs at Lakeshore Recycling Systems

Provides inbound and outbound customer support by phone, email, and chat. Resolves inquiries, complaints, orders, and complex concerns while pursuing first-contact resolution. Updates customer records, explains products and services, identifies additional offerings, and collaborates on process improvements. Requires strong communication, patience, organization, product knowledge, and problem-solving skills. The role is full-time, includes occasional Saturdays, and requires some regional travel.

Supports customers and prospective customers through inbound and outbound phone, email, and chat interactions. Resolves inquiries, complaints, orders, and complex concerns while pursuing first-contact resolution. Updates customer records, explains products and services, identifies additional offerings, and escalates issues when needed. Collaborates on process improvements, develops product knowledge, and maintains accurate, professional service in a fast-paced call center environment.

Manages and retains small to medium-sized commercial accounts within an assigned territory. Responsibilities include conducting business reviews, renewing and negotiating contracts, identifying upsell opportunities, achieving retention and revenue goals, tracking activities in Salesforce, addressing customer issues with Operations, generating leads, and maintaining accurate account information.

Generates new business within an assigned territory by prospecting, cold calling, networking, managing sales cycles, closing deals, and meeting revenue targets. The role develops customer relationships, presents proposals, upsells waste-management services, monitors market trends, maintains Salesforce records, and participates in trade shows and business events.

The Outside Sales Executive drives new business growth within an assigned territory by prospecting, cold calling, managing sales pipelines, negotiating and closing deals, developing proposals, and presenting LRS waste and recycling solutions. The role requires meeting revenue targets, maintaining Salesforce records, expanding existing accounts, monitoring market trends, and building customer relationships through networking and industry events.

Supports monthly close activities, journal entries, account reconciliations, accruals, fixed asset accounting, expense reports, vendor setup, financial reporting, audits, and state/local filings. The role analyzes P&L results, maintains accounting documentation, improves processes, and collaborates cross-functionally. It requires strong Excel skills, accounting knowledge, organization, communication, and the ability to work independently while meeting deadlines. Some regional travel is required.

Manages new-business sales activities, develops sales strategies and forecasts, drives revenue and profitability goals, and supervises sales and administrative staff. Responsibilities include hiring, coaching, performance management, customer solicitation, bid preparation, pricing strategy, CRM funnel reviews, competitive analysis, reporting, and customer agreement review. The role also supports succession planning, employee development, and team motivation, with some travel required.

Generates new business within an assigned territory by prospecting, cold calling, managing sales pipelines, presenting proposals, negotiating and closing deals, meeting revenue targets, upselling services, maintaining Salesforce records, and building relationships with commercial, industrial, and recycling customers.

Generates new commercial business within an assigned territory through lead research, cold calling, referrals, prospect nurturing, and relationship management. Uses Salesforce to document sales activity, develops customer profiles, presents value propositions, negotiates and closes deals, and completes post-sale onboarding tasks. The role is responsible for meeting or exceeding sales targets while monitoring market trends and maintaining industry knowledge.

Generates new B2B business within an assigned territory by prospecting, cold calling, networking, managing sales cycles, presenting proposals, negotiating, and closing deals. The role uses Salesforce to manage pipeline activity, develops customer relationships, upsells waste and recycling services, monitors competitive trends, attends industry events, and partners with sales leadership to achieve revenue targets.