Jobs at KSI Auto Parts

Handles inbound and outbound customer communications, processes and tracks orders, updates customer records, researches product and pricing information, troubleshoots inquiries, and escalates issues when needed. The role supports customer satisfaction, follows up on open needs, collaborates with sales on upselling opportunities, and develops proficiency with Salesforce and the company e-commerce platform.

Handles inbound and outbound customer communications, provides product, pricing, and availability information, processes orders, maintains customer records, resolves or escalates issues, and follows up to ensure satisfaction. The role supports the sales team by identifying upselling opportunities and requires strong computer, communication, multitasking, and customer service skills in a high-volume environment.

Handles inbound and outbound customer communications, provides product and pricing information, processes orders, updates customer records, resolves or escalates issues, and follows up to ensure satisfaction. The role requires Salesforce and e-commerce platform knowledge, supports sales activities through upselling opportunities, and operates in a fast-paced environment with flexible scheduling, including occasional weekends and holidays.

Manages full-cycle recruiting for multi-state distribution centers, including sourcing, screening, interviewing, scheduling, offers, applicant tracking, background checks, onboarding, and candidate communication. Partners with hiring managers and HR leaders to define workforce needs, improve retention, support employment branding, and develop recruitment strategies. Maintains hiring documentation, advises managers throughout the process, and assists with training and recruiting projects.

Handle inbound and outbound customer communications, provide product and pricing information, process orders, maintain customer records, troubleshoot inquiries, and coordinate with sales teams. The role requires strong customer service, product knowledge, accurate data entry, multitasking, and follow-up to ensure customer satisfaction and identify upselling opportunities.

Handles inbound and outbound customer communications, processes orders, verifies information, updates customer records, researches product details, troubleshoots inquiries, and escalates issues when needed. Provides product and pricing information, follows up to ensure customer satisfaction, supports the sales team with upselling opportunities, and maintains knowledge of automotive parts and services. The role requires strong communication, computer, multitasking, and customer service skills in a high-volume call center environment.