Teams at Kshema General Insurance Limited

Provides day-to-day support and maintenance for critical business applications. Investigates issues using logs, SQL queries, API traces, and system metrics; troubleshoots integrations, applies minor data and configuration fixes, monitors alerts, performs basic root-cause analysis, and supports patch and minor release testing. Escalates complex issues to development, L3 teams, and vendors with clear documentation.

Manage accounts receivable records, collections, journal entries, customer reconciliations, and BRS reviews for claims and premium collections. Support month-end and year-end closing, reporting, compliance, audits, and process improvements. The role also requires identifying automation opportunities and resolving account discrepancies while maintaining accurate financial records.

Lead the enterprise Data Governance program by establishing frameworks, policies, ownership and stewardship models. Administer Microsoft Purview and govern Microsoft Fabric and Power BI assets, metadata, catalogs, glossaries, classifications, lineage and data quality. Automate governance workflows and reporting using Purview APIs, Python, PowerShell, Power Automate and Logic Apps. Facilitate governance councils, stakeholder workshops and executive reviews while supporting privacy, security, regulatory readiness and compliance reporting.