Jobs at Kroo Bank

The Head of Credit Risk will ensure effective risk control, manage impaired credit, generate revenue, and develop credit strategies while ensuring compliance and robust credit policies.

Lead forecasting, planning, and performance insights for Kroo Bank, building financial models and partnering with stakeholders in a banking environment.

The KYC Onboarding Specialist will assess new account applications, conduct KYC due diligence, monitor customers, and identify financial crime risks.

The Credit Risk Analyst will support credit risk assessments and lending decisions, assisting with portfolio performance analysis and data-driven enhancements for lending products.

As a Financial Crime Analyst, you will support detection operations, investigate suspicious activities, and enhance compliance processes in banking.

Work within a cross-functional product squad to design, build and maintain backend services, mobile features and APIs. Participate across the SDLC, write well-tested code, use CI/CD, containers and cloud infrastructure, and collaborate in Agile teams to improve engineering practices.

Enable data-informed product development by producing analysis and insights across the product lifecycle. Partner with cross-functional teams to define and monitor product metrics, run experiments, build automated pipelines and dashboards, analyse customer behaviour, and support product strategy, launch, optimisation and regulatory requirements.

Lead and manage all Financial Crime operational functions (KYC, AML, transaction monitoring, fraud, quality, strategy and controls). Ensure SLA performance, operational and regulatory risk management, team development, MI reporting, audit readiness, vendor management, and partner with product/engineering on technology and automation.

Lead and manage all Financial Crime operational functions (KYC, AML, transaction monitoring, fraud, quality, controls), ensuring SLA adherence, strong risk management, people leadership, collaboration with product/tech and second line, vendor management, and representation to regulators and auditors.

As a Customer Support Specialist, you'll provide exceptional service through various channels, handle complaints, identify customer needs, and collaborate with product teams to enhance customer experience.

This role supports daily operations in a technical environment, focusing on incident management, change processes, and operational resilience while providing growth opportunities in a collaborative bank setting.

As a Junior Technical Operations Analyst, you will support incident and change management, maintain operational documentation, and enhance processes through automation and collaboration with internal teams.

Build, evaluate, and deploy machine learning and statistical models across credit risk, fraud, customer engagement, and operations. Partner with stakeholders to define problems and metrics, perform feature engineering and analysis, implement reproducible production pipelines, monitor model performance, and ensure governance, documentation, and regulatory alignment. Communicate results, design experiments, and support continuous improvement of data science practices.

Lead month-end and year-end close, maintain balance sheet controls, prepare management and technical accounting papers, manage loan/deposit/treasury reconciliations, support impairment and provisioning, assist audits and regulatory reporting, and drive finance automation and process improvements.

The Quality Assurance Analyst will ensure the quality of financial crime processes by creating QA scorecards, conducting quality checks, providing feedback, and supporting training for analysts. They will analyze processes for improvement and communicate findings to stakeholders.

Drive product lifecycle for financial crime controls and operational effectiveness, translating requirements into solutions. Collaborate across teams to enhance workflows, reduce risks, and automate processes while ensuring compliance and performance tracking.