Jobs at Kraken

Lead the Billing engineering organization (~40 engineers across 4 squads). Set strategy, hire and develop leaders, drive operational excellence, reduce incidents, own capacity and hiring planning, optimize ways of working, and collaborate with Financials and senior leadership to deliver a reliable, accurate billing product.

The Transformation Director will lead client implementation programs, fostering relationships with C-suite executives while driving technology and operational transformation in the utilities sector.

Drive new business development in the energy sector by leveraging existing networks, leading pitches, and developing customer-focused propositions to increase market share and revenue.

Lead product discovery and delivery for Kraken's utilities platform (water industry focus). Drive end-to-end product ownership: discovery, prioritisation, data-driven decision making, and large enterprise client migrations while collaborating with engineering, implementation, and customer teams.

Serve as the technical product expert in pre-sales: lead technical discussions, deliver tailored demos and workshops, map client needs to Kraken solutions, author RFP/tender responses and sales collateral, answer technical queries, and collaborate across sales, product, and marketing to influence roadmap and support deal progression.

The role involves leading negotiation and drafting of commercial agreements, providing legal support in various areas, and partnering with cross-functional teams in Japan.

The Office Manager will oversee smooth operations in the Berlin office, manage events, support team communication, and coordinate logistics for new hires.

The Partnerships Director will lead Kraken's partnership strategy in North America, building relationships with low-carbon technology manufacturers and managing strategic partnerships to enhance Kraken's market position and value delivery.

The Senior Solutions Consultant leads client engagement, conducts product demos, and provides expertise in energy flexibility and market strategy to drive value for customers.

The Human Design Program Lead will oversee client relationships, lead cultural and behavioral transformations, and develop leadership programs, ensuring successful implementation of Kraken's innovative energy management solutions.

The Senior Software Engineer will design and model complex systems in the energy sector, focusing on Python and Django, and solving technical challenges related to smart meters.

As Director of Customer Success for Japan, lead strategic client relationships, drive transformation through Kraken's platform, and establish regional operational standards. This role combines client partnership, risk management, and team collaboration to achieve impactful business outcomes.

Lead long-term international market development by engaging regulators, politicians, and utility C-level executives; map political and regulatory landscapes; create a Market Entry Guidebook; build deep institutional trust and strategic narratives to position Kraken as the partner of choice years before procurement. Extensive international travel and executive stakeholder management required.

Own and develop a major Flexibility customer relationship across UK, Europe and North America. Coordinate cross-functional teams, build trusted executive and technical stakeholder relationships, drive delivery, governance, reporting and commercial discussions to ensure customers realise value from Kraken's Flexibility products and services.

Lead the technical orchestration of a major client program focused on the adoption and transformation using the Kraken platform, managing relationships and ensuring success criteria are met.

Lead the Costing Framework EU squad: provide technical leadership, manage and mentor engineers, drive product alignment and delivery, maintain operational excellence, remove blockers, and represent the team to stakeholders to ship and maintain high-quality billing systems for metered energy.

Lead and run the TechOps function: balance day-to-day support with projects, manage capacity and incidents, mentor staff, deliver identity/MDM/networking/SaaS initiatives, collaborate with security, and support global operations.

Provide hands-on 1st–3rd line TechOps support across identity, devices, SaaS, networking and office infrastructure. Own projects to improve security, reliability, automation, and user experience while collaborating with Security and Engineering and supporting global offices.

Lead and coach a software engineering team, partner with product to prioritise work, ensure technical quality and delivery, remove blockers, oversee rituals, and drive strategic decisions to align team output with company goals.

The Senior Product Marketing Manager will execute go-to-market strategies, drive product adoption, and create content for B2B SaaS products in the energy sector.