Jobs at Kombo

Own the technical sales cycle and customer relationship from discovery through implementation and production deployment. Create technical proposals, architecture and security plans, demos, integration guides, and troubleshooting documentation. Partner with account executives on complex enterprise deals, build technical champions, and translate customer insights into product improvements. Help establish the US pre-sales function through repeatable playbooks and reusable assets while influencing revenue, deal velocity, and conversion.

Own the full sales cycle for technical B2B SaaS customers, from prospecting through closing. Manage and mentor a dedicated BDR, achieve revenue quotas, advise technical buyers, explain integration solutions, and improve sales processes. Collaborate with marketing, engineering, product, growth, and platform teams while helping scale Kombo’s European sales organization.

Own customer adoption, retention, expansion, and experience across more than 100 scaled B2B SaaS accounts. Build automated onboarding, adoption, renewal, health-scoring, and expansion programs using customer signals, campaigns, workflows, and self-serve resources. Engage customers directly when needed, identify growth opportunities, collaborate with engineers and product teams, solve technical integration issues, and use SQL and dashboards to answer data questions.

Build and operate scalable backend services and shared infrastructure across application code, databases, and cloud systems. Investigate performance bottlenecks, memory leaks, production incidents, and reliability issues; lead high-risk migrations; improve observability, developer tooling, CI workflows, and on-call practices. The role requires autonomous ownership of ambiguous technical problems, methodical debugging, safe rollouts, and close collaboration with product engineering teams in a Berlin-based onsite environment.

The Mid-Market Account Executive will manage full sales cycles, drive revenue growth, improve sales processes, and mentor new team members.

The role involves onboarding and managing customer accounts, coordinating integrations, facilitating renewals and expansions, and providing feedback for product improvements.

As an Enterprise Account Executive, you'll manage sales cycles, focus on closing deals, and improve sales processes while mentoring team members.

As a Senior Product Engineer, you will take ownership of product areas, architect solutions, collaborate with customers, and ship features rapidly.

Generate new pipeline and demand from a curated list of accounts through thoughtful outbound. Work closely with AEs to prioritize and win high-value accounts, iterate on messaging and approaches, and help onboard new BDRs. Own targets and collaborate across the company to drive ARR growth; common progression to AE within ~12 months.

As a Product Engineer at Kombo in Berlin, you will own product areas by architecting and building high-impact features, collaborating closely with customers, and working in a fast-paced environment. Responsibilities include product development for B2B software, iterating on existing systems, and ensuring solutions meet customer needs swiftly.

Generate outbound pipeline from a curated account list, prioritize and execute outbound strategies, collaborate with AEs and founders to win high-value accounts, onboard and mentor new BDRs, and drive measurable ARR growth with a clear path to AE.

As a Technical Support Engineer, you'll troubleshoot API integrations, assist customers, collaborate with engineering, create documentation, and improve support processes.

Provide technical support to customers, troubleshoot integration issues, collaborate with engineering, and create documentation for recurring topics.