Teams at Kombo

Own the technical sales cycle and customer relationship from discovery through implementation and production deployment. Create technical proposals, architecture and security plans, demos, integration guides, and troubleshooting documentation. Partner with account executives on complex enterprise deals, build technical champions, and translate customer insights into product improvements. Help establish the US pre-sales function through repeatable playbooks and reusable assets while influencing revenue, deal velocity, and conversion.

Own the full sales cycle for technical B2B SaaS customers, from prospecting through closing. Manage and mentor a dedicated BDR, achieve revenue quotas, advise technical buyers, explain integration solutions, and improve sales processes. Collaborate with marketing, engineering, product, growth, and platform teams while helping scale Kombo’s European sales organization.

Own customer adoption, retention, expansion, and experience across more than 100 scaled B2B SaaS accounts. Build automated onboarding, adoption, renewal, health-scoring, and expansion programs using customer signals, campaigns, workflows, and self-serve resources. Engage customers directly when needed, identify growth opportunities, collaborate with engineers and product teams, solve technical integration issues, and use SQL and dashboards to answer data questions.