Teams at Kombo

Own the technical customer relationship from sales discovery through implementation and production go-live. Lead demos, design integrations, create technical proposals, troubleshoot API issues, develop code samples and documentation, and support complex deal closures. The role also establishes European solutions playbooks, shares customer insights with Product and Engineering, and helps scale the solutions function. This is a fully onsite, hands-on role in Berlin.

Own a €2.5M+ portfolio of 60–80 customers, leading onboarding, implementations, renewals, expansions, and executive commercial conversations. Partner with Sales, Product, and Support to drive customer outcomes and revenue. Scope technical use cases, understand integrations, debug issues at a high level, and build scalable customer-success playbooks, automations, content, and AI workflows in a fast-growing SaaS environment.

Own and improve revenue operations across GTM teams by optimizing HubSpot and commercial systems, managing deal approvals, pipeline governance, onboarding workflows, compensation and quota administration, automation, documentation, and operational reporting. Partner with Sales, Customer Success, Marketing, and leadership to reduce friction and build scalable, accurate processes.