Jobs at Koalafi

Manage and grow a platform engineering team while contributing hands-on to platform delivery. Own CI/CD, Terraform IaC, Kubernetes operations, observability (metrics, logging, tracing, SLOs), secrets management, incident response, and automation to improve developer self-service. Champion AI-assisted developer workflows and ensure production readiness, security, and predictable delivery.

Investigate suspected customer and merchant fraud by identifying behavioral patterns, reviewing merchant onboarding and performance, handling fraud claims, researching applications, and assessing risk signals. Use internal records, application data, internet searches, and third-party fraud tools to reach accurate conclusions. Document findings, contact potential victims, and collaborate with Sales, Operations, Fraud Analytics, and Compliance teams.

Own forecasting, portfolio and merchant-level analytics, and capital markets support. Build financial models, dashboards, and scenario analyses; monitor portfolio performance; support lender communications and cross-functional alignment.

The Staff Product Manager will oversee the Originations product's roadmap, optimize checkout experiences, and ensure customer-centric application flows through extensive collaboration with cross-functional teams.

The Manager of Business Analytics - Fraud leads efforts to develop and optimize fraud risk strategies, improve monitoring frameworks, and support product launches through analytical insights on fraud risks.

Manage and grow merchant partnerships through regular field visits, onboarding, training, issue resolution, KPI monitoring, and by identifying store-level growth opportunities while partnering with internal teams and the NAM to execute territory strategies.

Territory Manager responsible for prospecting and closing new retail accounts across Missouri and Iowa. Travel up to 50% for sales calls, deliver presentations and training, maintain CRM records in Salesforce, meet sales targets, manage key accounts (20% farming), prepare reports and expense submissions, and resolve customer issues.

Support credit risk and business strategy through data-driven analysis, portfolio monitoring, credit policy recommendations, financial modeling (NPV), reporting, ad hoc queries, and presenting insights to leadership to drive product and operational decisions.

Prospect and close small-to-medium retail partners for Koalafi's lease-to-own payment option. Manage full sales cycle, make high-volume outbound/inbound calls, present via phone/Zoom, onboard merchants, meet KPIs, and support Western U.S. hours.

The Technical Lead for DevOps will oversee platform engineering delivery, manage a team, drive technical execution, and improve operational readiness, while leveraging AI tools in development.

Sell lease-to-own financing to small-to-medium and national retail accounts across MO/KS/NE. Prospect new business (80% hunting), meet sales targets, deliver trainings, manage accounts, travel up to 50%, maintain CRM records and expense reports, and resolve customer issues.