Jobs at Koalafi

Lead fraud operations automation by building AI agents and LLM workflows, identifying manual investigative processes, and converting them into auditable automated workflows. Provide analytical insights into suspicious merchants and customers, develop prioritization methods, and maintain operational dashboards and KPIs. Partner with Fraud Strategy, Product, Data, and Engineering teams to improve fraud policies, models, case management, and investigator effectiveness.

Owns key areas of the monthly close, including journal entries, reconciliations, financial reporting, variance analysis, and U.S. GAAP compliance. Manages cash positioning, bank reconciliations, forecasting, and banking relationships. Supports audit requests, sales tax compliance, accounting process improvements, system enhancements, and documentation while partnering with cross-functional teams.

Owns external partner and merchant integrations from discovery through launch and production support. Designs integration paths, guides partner developers, validates implementations, troubleshoots issues using observability and technical tools, and coordinates with Engineering, Product, and Sales. The role also improves integration processes, documentation, ticketing, partner communications, and automation opportunities while translating complex technical concepts for external partners.

Develops new retail business across Alabama, Mississippi, and Louisiana, targeting 80% prospecting and 20% account management. Meets sales goals, builds strategic prospecting plans, presents sales and training materials, manages retail relationships, resolves customer issues, maintains Salesforce records, prepares reports, and submits expenses. Requires extensive territory travel, overnight stays, driving, and reliable transportation.

Own forecasting, portfolio and merchant-level analytics, and capital markets support. Build financial models, dashboards, and scenario analyses; monitor portfolio performance; support lender communications and cross-functional alignment.

Prospect and develop new retail business across Colorado, Utah, Washington, and Oregon, meeting sales goals and managing strategic accounts. Serve as the primary customer liaison, deliver sales and training presentations, maintain customer relationships in Salesforce, prepare reports, resolve customer issues, and travel extensively throughout the assigned territory. The role is focused 80% on new business development and 20% on account management.

The Staff Product Manager will oversee the Originations product's roadmap, optimize checkout experiences, and ensure customer-centric application flows through extensive collaboration with cross-functional teams.

The Manager of Business Analytics - Fraud leads efforts to develop and optimize fraud risk strategies, improve monitoring frameworks, and support product launches through analytical insights on fraud risks.

Territory Manager responsible for prospecting and closing new retail accounts across Missouri and Iowa. Travel up to 50% for sales calls, deliver presentations and training, maintain CRM records in Salesforce, meet sales targets, manage key accounts (20% farming), prepare reports and expense submissions, and resolve customer issues.

Sell lease-to-own financing to small-to-medium and national retail accounts across MO/KS/NE. Prospect new business (80% hunting), meet sales targets, deliver trainings, manage accounts, travel up to 50%, maintain CRM records and expense reports, and resolve customer issues.