Jobs at Koalafi

Responsible for providing exceptional support to merchants, managing relationships, processing loan applications, and maintaining ongoing communication. Requires strong customer service and bilingual Spanish skills.

The Senior Salesforce Developer will design and implement scalable solutions in Salesforce, manage integrations, support DevOps practices, and troubleshoot complex issues, owning projects end-to-end.

Lead the development of customer financing applications, mentor engineers, improve system performance, and enhance user experience using modern technologies.

Lead the front-end development for customer financing applications, mentor engineers, improve systems, and champion strategy for the Tech organization.

The Technical Lead for DevOps will oversee platform engineering delivery, manage a team, drive technical execution, and improve operational readiness, while leveraging AI tools in development.

As a Fullstack Engineer at Koalafi, you'll build and deliver a non-prime installment loan product, integrating systems and creating APIs. Responsibilities include coding, collaborating with product teams, and maintaining service reliability while navigating existing systems.

The Customer Support Representative will manage merchant relationships, handle inquiries, process applications, and ensure excellent customer service while working in a fast-paced environment.

The role involves building measurement frameworks for product analytics, tracking KPIs, optimizing customer experience, and conducting impact evaluations of product initiatives.

As a Fraud Investigator at Koalafi, you will monitor, research and assess fraudulent activities, conduct investigations, evaluate new merchant partners, manage inbound fraud claims, and collaborate across departments.

The E-Commerce Inside Account Executive role involves prospecting and onboarding e-commerce merchant partners, focusing on sales growth, relationship management, and education on financing integration.

The Senior Data Scientist will develop and monitor fraud and credit risk models, operationalize ML models, partner with teams, and ensure model performance.

The Senior Vice President of Product at Koalafi will lead product strategy and execution, balancing customer growth with compliance. Responsibilities include overseeing product management and design, collaborating across teams, establishing KPIs, and driving innovative practices using analytics and experimentation.

The Manager of Business Analytics - Fraud leads efforts to develop and optimize fraud risk strategies, improve monitoring frameworks, and support product launches through analytical insights on fraud risks.

The Staff Product Manager will oversee the Originations product's roadmap, optimize checkout experiences, and ensure customer-centric application flows through extensive collaboration with cross-functional teams.