Teams at Koalafi

Manage consumer litigation, arbitration, regulatory examinations, investigations, enforcement matters, and escalated complaints. Advise leadership and cross-functional teams on legal and regulatory risks involving lending, lease-to-own products, and strategic initiatives. Direct outside counsel, coordinate with regulators, assess exposure, develop dispute strategies, and build scalable legal processes. Serve as a strategic advisor on new products, operations, and evolving consumer-finance requirements.

Lead fraud operations automation by building AI agents and LLM workflows, identifying manual investigative processes, and converting them into auditable automated workflows. Provide analytical insights into suspicious merchants and customers, develop prioritization methods, and maintain operational dashboards and KPIs. Partner with Fraud Strategy, Product, Data, and Engineering teams to improve fraud policies, models, case management, and investigator effectiveness.

Owns key areas of the monthly close, including journal entries, reconciliations, financial reporting, variance analysis, and U.S. GAAP compliance. Manages cash positioning, bank reconciliations, forecasting, and banking relationships. Supports audit requests, sales tax compliance, accounting process improvements, system enhancements, and documentation while partnering with cross-functional teams.