Teams at Knowledge Services

Provides front-desk and administrative support for public assistance applicants and case workers. Responsibilities include greeting visitors, reviewing client information, assisting with applications, scheduling appointments, scanning case documents, managing office equipment, directing calls, maintaining activity reports, and delivering customer service while protecting confidentiality.

Provides front-desk customer service and administrative support for public assistance applicants and recipients. Responsibilities include welcoming visitors, reviewing client information, assisting with applications, scheduling appointments, scanning case documents, answering calls, maintaining office equipment, and completing activity reports. The role requires confidentiality, dependability, multitasking, conflict management, and a high school diploma or equivalent.

Provides front-desk and administrative support for public assistance applicants and case workers. Responsibilities include welcoming visitors, reviewing client information, assisting with applications, scheduling appointments, scanning documents, answering calls, maintaining office equipment, tracking daily activity, and delivering confidential, respectful customer service.