Jobs at Knight Transportation

Manage auto property damage, bodily injury, and workers’ compensation claims from investigation through settlement. Evaluate claim validity, review reports, authorize payments within fiscal limits, and recommend resolutions. Communicate with adjusters, TPAs, claimants, and attorneys while ensuring regulatory and company compliance. The role requires investigative, fact-finding, negotiation, conflict-resolution, organizational, and independent-work skills, plus three or more years of insurance or claims experience and a related bachelor’s degree or equivalent experience.

Manages auto property damage and subrogation claims from investigation through resolution. Determines liability and coverage, establishes reserves, authorizes payments within delegated limits, negotiates settlements, pursues recovery opportunities, documents claim activity, and follows up using claims-handling systems. The role requires strong organization, communication, research, time management, and independent judgment while handling multiple claim files.

Manage key customer accounts by coordinating transportation capacity, balancing freight demand, and maintaining service levels. Responsibilities include growing assigned business, partnering with Sales, understanding contracts and service requirements, preparing performance reports, participating in customer reviews, and strengthening relationships to drive satisfaction, retention, and long-term growth.

Plans and assigns truckloads based on customer requirements, driver availability, capacity, demand, and profitability. Reviews market conditions and freight needs, balances trucks and loads, identifies operational waste, and collaborates with sales and customer account teams to develop efficient transportation solutions.

Monitor and analyze cargo and equipment movements nationwide to identify theft, loss, and safety risks. Triage emergency calls across departments, conduct database, location, event, and communications analysis, and make timely decisions using incomplete information. Prepare written and oral reports, escalate issues appropriately, coordinate with Operations, Safety, HR, and Physical Security, and occasionally perform guard-related yard duties.

Supervise a fleet of 10 or more drivers, manage driver availability and home-time expectations, and maximize tractor and trailer productivity. Review assigned-area profit and loss, develop drivers through coaching, and improve profitability. Proactively manage safety performance to meet insurance and claims-cost targets while working in a fast-paced, high-pressure environment.

Monitors equipment detention activity, audits transportation and GPS records, validates detention time, obtains customer authorization, initiates billing, communicates driver payouts to payroll, and supports collections. The role also identifies revenue opportunities, resolves discrepancies, tracks container dwell data, and collaborates with contracts, pricing, accounts receivable, and operations teams.

Connect with prospective professional drivers through calls, texts, and emails; explain compensation, benefits, facilities, and routes; identify driver goals; match candidates with suitable opportunities; and guide them from initial contact through their first day. The role combines relationship building, recruiting, customer service, lead follow-up, and inside sales in a fast-paced transportation environment.

Schedules and confirms freight appointments, accurately enters load information, resolves unconfirmed times, and coordinates shipments to meet service requirements. The Scheduler communicates with shippers, receivers, operations, and account teams; develops professional relationships; supports lane efficiency and coverage; and assists with organizational objectives. The role requires customer service, strong telephone and time-management skills, attention to detail, Microsoft Office proficiency, and the ability to adapt in a fast-paced environment.

Provide driver and on-road operational support by managing breakdowns, service interruptions, roadside assistance, towing, repairs, vendor coordination, repair authorizations, and service recovery. Handle inbound support requests, communicate updates, monitor active events, minimize equipment downtime, and support safe, cost-conscious fleet operations. The role requires strong communication, customer service, negotiation, rapid assessment, and flexibility across Driver Support and On-road Operations.

Manage complex and litigated transportation claims nationwide, including coverage analysis, investigations, liability and damage evaluation, reserves, payments, negotiations, fraud and subrogation identification, and litigation coordination. The role directs defense counsel and experts, participates in depositions, trials, and mediations, identifies claim trends, and may mentor team members. Rotating on-call availability and state licensing are required.

Leads transportation capacity planning within a designated operating area. Oversees, coaches, and develops planners; ensures planning standards are followed; trains staff on decision-support tools and customer bid analysis; monitors capacity, freight, and service issues; coordinates network repositioning and planner utilization; manages exceptions; and collaborates across departments to improve customer service and operational performance.

Lead and manage a fleet of 10 or more drivers, optimizing driver availability, lane assignments, productivity, profitability, and tractor and trailer utilization. Coach drivers, manage home-time expectations, monitor safety and claims performance, ensure payroll accuracy, conduct driver reviews, and build strong driver relationships. The role requires transportation experience preferred, leadership, communication, multitasking, Microsoft Office proficiency, and a bachelor’s degree or equivalent experience.

Provide driver and on-road operational support by managing inbound requests, breakdowns, emergencies, service interruptions, repairs, towing, vendor coordination, repair authorizations, and equipment recovery. Monitor service events, communicate updates, minimize driver delays and equipment downtime, support cost-conscious decisions, and coordinate safe, efficient fleet operations.

Administers and audits transportation safety and compliance processes to support DOT and FMCSR adherence. Maintains driver qualification records, CDLs, DOT physicals, MVRs, and pull notices; researches documentation issues; audits driver files; routes correspondence; trains safety personnel; and follows up with operations on required safety training and disciplinary actions.

Lead financial reporting and accounting projects, prepare and review SEC filings and financial statements, compile disclosure schedules, research complex GAAP and SEC matters, prepare XBRL filings, analyze variances, support audits, and communicate reporting matters to management and the board.

Leads the Power Only Risk function for logistics operations, overseeing escalated incidents, trailer tracking and recovery, claims support, investigations, liability assessment, and risk mitigation. Partners with Operations, Safety, Legal, Security, carriers, and law enforcement to resolve trailer-related issues and reduce financial exposure. The role also manages reporting, process improvements, enforcement actions, training, and development of Risk Specialists.

Audits drivers’ daily logs for compliance with Federal Motor Carrier Safety Regulations and company policies, identifies violations or falsified records, follows up on findings, and prepares audit reports and recommendations for management. The role requires analytical and investigative skills, attention to detail, transportation or operations experience, and proficiency with AS400, Excel, Access, and Word.

Manage high-exposure and major customer accounts for a truckload carrier. Responsibilities include soliciting business using available capacity, expanding revenue in partnership with Sales, balancing freight and capacity, maintaining customer contract knowledge, building internal and external relationships, and preparing monthly service-level reports. The role requires customer service or sales experience, prioritization, adaptability, teamwork, and a bachelor’s degree or equivalent experience.

Resolves urgent driver and customer issues for in-transit loads. Dispatches drivers, trucks, trailers, and other resources; monitors shipments; addresses problems affecting pickup and delivery schedules; proactively communicates changes to customers; and resolves driver concerns within authorized limits. The role requires strong communication, problem-solving, attention to detail, and the ability to work under pressure during overnight weekday and weekend shifts.