Jobs at Knight Transportation

Provides customer support for freight shipments by entering and updating load information, monitoring and tracing loads, resolving pickup and delivery issues, balancing freight capacity, and communicating with internal and external customers. The role develops customer relationships, ensures accurate system records, and follows up on delays while supporting company profitability.

Coordinates backhaul freight to improve asset utilization, profitability, customer satisfaction, and fleet capacity. Responsibilities include securing freight, negotiating spot rates, evaluating lanes, managing customer and load data in a transportation management system, monitoring shipments, resolving service issues, supporting billing accuracy, and maintaining customer relationships. Requires transportation customer service experience, strong telephone and time-management skills, prioritization, and the ability to work effectively in a fast-paced team environment.

Provide customer account support during weekend and night hours for a truckload carrier. Responsibilities include communicating with customers, resolving load and service issues, entering and maintaining load information, developing customer relationships, balancing freight capacity, identifying opportunities, and coordinating shift handoffs.

Recruit drivers by responding to leads, conducting outreach through calls, texts, and emails, explaining pay and benefits, matching drivers with suitable opportunities, and guiding them through the hiring process. The role requires relationship building, responsive communication, organization, attention to detail, and a sales-focused approach. Customer service, recruiting, or inside sales experience is beneficial, and a high school diploma or equivalent is required.

Provides administrative support for terminal operations by completing trailer paperwork, assisting drivers, monitoring system messages, distributing reports, answering phones, troubleshooting issues, performing AS400 activities, and assisting with dispatch functions. Requires organization, attention to detail, Microsoft Office proficiency, and a high school diploma or GED.

Provides customer service for freight transportation accounts by entering and updating load information, resolving pickup and delivery issues, balancing freight capacity, monitoring shipments, tracing loads, and communicating with internal and external customers. The role requires strong telephone communication, time management, accurate data entry, and teamwork in a fast-paced environment.

Assign loads to trucks based on customer requirements, driver availability, capacity, demand, and profitability. Review market conditions and freight needs, monitor capacity reports, identify waste, and collaborate with sales and customer account teams to optimize transportation solutions. The role requires strong problem-solving, persuasion, and adaptability in a high-pressure environment.

Tracks truck and trailer inventory, schedules equipment movements, monitors repair progress, coordinates with shops, terminals, suppliers, and OEMs, and provides fleet reporting and administrative support. Maintains equipment titles, insurance, and registration records, processes rebate requests, facilitates equipment trades, and communicates vehicle availability to fleet leaders and driver managers.

Maintain and support risk management software, including monitoring system functionality, troubleshooting errors, coordinating escalations with IT and vendors, and implementing functional modifications. Create and distribute reports, assist with upgrades, manage documents in Documentum, and complete system-related projects. The role requires risk management or claims processing experience, technical troubleshooting skills, and familiarity with RMIS platforms.

Audits driver logs and Records of Duty Status for accuracy, falsification, and Hours of Service compliance. Prepares findings, applies corrective actions, edits electronic logs, answers log support inquiries, researches driving events, and communicates compliance issues to management. Requires transportation knowledge, familiarity with HOS regulations, investigative and analytical skills, Microsoft Office and AS400 proficiency, strong communication, and a high school diploma or GED.

Administers employee benefits programs, including health, retirement, leave, insurance, and wellness plans. Handles employee inquiries, carrier invoices, medical support orders, benefit deductions, arrears, compliance notices, data feeds, vendor relationships, and unemployment claims. Maintains accurate records, supports regulatory compliance, improves benefits processes, and communicates plan information to employees and stakeholders.

Manage high-exposure customer accounts for a truckload carrier by resolving service concerns, coordinating capacity and freight, onboarding customers, monitoring load performance, communicating proactively, maintaining accurate information, and developing new business opportunities. The role also requires collaboration across departments, lead generation, rate and capacity awareness, and effective shift handoffs.

Supervise a fleet of 10 or more drivers, manage availability and home-time expectations, improve tractor and trailer profitability, review assigned-area P/L, develop drivers through coaching, and oversee safety performance to meet cost and claims targets.

Provides day-to-day operational support to HR Business Partners and leadership, including employee and candidate support, HR metrics, policy guidance, employee relations investigations, applicant tracking, onboarding, orientations, pre-employment processes, recruiting events, and HR communications. The role also supports employee engagement, maintains service queues, and assists with special projects.

Analyze operational profitability through advanced financial and statistical modeling, reporting, forecasting, and annual operating plan development. Build financial models, query large datasets, develop executive metrics, identify improvement opportunities, and deliver actionable recommendations to leadership. Lead deep-dive and ad hoc analysis projects while supporting FP&A analysts and collaborating with business owners on forecasts and strategic financial planning.

Supervise a fleet of 10 or more drivers, manage driver availability and home-time expectations, improve fleet productivity and profitability, review assigned-area P&L, coach drivers, and proactively manage safety performance, insurance costs, and claims targets.

Supervise a fleet of 10 or more drivers, manage availability and home-time expectations, develop driver performance through coaching, maximize tractor and trailer profitability, review area P/L, and improve safety performance to control insurance and claims costs.

Provides customer service for freight transportation accounts by resolving load issues, entering and updating shipment details, balancing freight capacity, monitoring and tracing loads, and communicating pickup or delivery updates. The role requires strong telephone, time management, data-entry, and problem-solving skills in a fast-paced team environment.

Leads enterprise AI and automation deployments from validated prototypes through secure, supported production. Owns the operating relationship between AI and IT, including governance, security, architecture standards, data access, vendor strategy, monitoring, support, and operational resilience. Manages technical teams, budgets, staffing, career development, and deployment across operating brands while evaluating emerging AI technologies and recommending practical business applications.

Provide evening and overnight operational support to truck drivers, including fueling and routing, dispatching replacement drivers, trucks, and trailers, resolving driver issues, and ensuring load targets and on-time deliveries. The role requires strong communication, problem-solving, and high-pressure decision-making skills, along with a high school diploma or equivalent.