Teams at Knight Transportation

Provides customer support for freight shipments by entering and updating load information, monitoring and tracing loads, resolving pickup and delivery issues, balancing freight capacity, and communicating with internal and external customers. The role develops customer relationships, ensures accurate system records, and follows up on delays while supporting company profitability.

Lead the profitability, staffing, safety, capacity, and overall performance of an assigned trucking terminal. Responsibilities include developing leaders, improving driver safety and retention, managing equipment utilization and yard operations, implementing cost-saving initiatives, partnering with recruiting and sales, and supporting business growth. The role requires transportation operations or sales experience, people leadership, financial understanding, and data-driven decision-making.

Leads transportation capacity planning within a designated operating area. Oversees, coaches, and develops planners; ensures planning standards are followed; trains staff on decision-support tools and customer bid analysis; monitors capacity, freight, and service issues; coordinates network repositioning and planner utilization; manages exceptions; and collaborates across departments to improve customer service and operational performance.